“Regular use of the Everbridge system in many different capacities has enabled EarthLink to realize the added benefits of having automated communication links available anytime across departments.”

Karen Abrams
Earthlink

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BC/DR

Everbridge for BC/DR:
Ensure Business Continuity and Expedite Disaster Recovery

”Business

Did you know that 62% of organizations experience between one and five interruptions in a year?* From power outages to network failures, winter storms to hurricanes, and computer viruses to simple human error, interruptions are as common as they are costly. An organization's lack of preparation or poor response to an emergency can lead to thousands – even millions – of dollars in lost revenue and damage to customer, stakeholder, and community confidence.

How Everbridge Helps You Get Back to "Business as Usual"

Everbridge enables you to communicate quickly, clearly, and efficiently with employees, stakeholders, and customers to protect lives, limit financial loss, and prevent the spread of misinformation.

  • Improved employee protection and accountability. Keep employees out of harm's way by rapidly notifying them about severe weather, fires, gas leaks, and other incidents. Interactive polling enables you to account for and report on the whereabouts and safety of employees.
  • Faster incident response. Automate and accelerate time-intensive, error-prone manual processes and activities to enable your staff to focus on mission-critical tasks, minimizing impact of the interruption on the organization.
  • Better emergency management and resource deployment. Notify and assemble incident response teams more quickly using less resources. Coordinate and manage response teams, survey responders for arrival times, allocate work assignments, and more.
  • Continuity of operations. Sustain critical communications internally and externally over prolonged periods to resolve and recover from the incident expeditiously. Prevent the spread of misinformation and rumors through proactive, ongoing communications.
  • Greater situational awareness. Provide ongoing status updates as an incident progresses and is resolved. Include emergency plans, incident-related images, after-action report templates, and other important documentation as message attachments. Intelligent reporting enables informed decision-making, post-incident analysis and trending, and compliance.
  • Stronger collaboration within and outside the organization. Organize briefings with crisis response teams, senior management, security, and external first-responder agencies throughout the course of an incident using on-the-fly conference calling. Communicate to a single location or across the globe. Coordinate resource-sharing efforts.
  • Communications compliance and reporting. Satisfy regulatory compliance requirements, such as Sarbanes-Oxley and NASD 3510, and meet corporate reporting requirements through automated notifications, real-time confirmations, and extensive audit trail reporting.
  • Business credibility. Transparent communications throughout an incident are critical to earning and maintaining trust and confidence in the organization. Everbridge extends your ability to address ongoing information needs throughout the incident management and recovery effort with regular communication outreach.
  • Reduced communication costs. With budgetary belt-tightening, business continuity and disaster recovery planners must demonstrate how tools and planning activities will not only reduce risk, but also produce cost savings and improve business processes before making a financial outlay. The Everbridge incident notification system fills a critical communications gap with capabilities applicable to emergencies, unplanned interruptions, day-to-day communications.

*Source: Aberdeen Group, Business Continuity: Implementing Disaster Recovery Strategies and Technologies, 2008

Employee Protection and Life Safety

  • Safety alerts. Rapidly notify employees about severe weather, fires, power outages, gas leaks, chemical spills, vandalism, theft, acts of violence, and more.
  • Remote roll-calling. Generate personnel rosters in real-time through polling to account for absences and to determine staffing needs.
  • Public health emergencies. Sustain communications throughout public health emergencies, such as H1N1. Provide safety and prevention tips, symptom information, vaccine logistics (locations, times, and follow-up shot reminders), and more.
  • Evacuations. Manage evacuations, provide shelter-in-place guidance, and issue status updates and re-entry instructions. Include maps and other important documentation as attachments to the message.
  • Work cancellations. Issue alerts for weather-related closures, cancellations, and return-to-business-as-usual announcements.

Emergency Response and Management

  • Crisis team activation. Assemble emergency response teams and alert public law enforcement agencies to situation.
  • First-responder dispatch. Dispatch security to respond to incidents.
  • Response team management. Notify and assemble incident response teams. Use polling to determine people resource availability and reporting times. Leverage conference calls to brief the team and determine next steps.
  • Media briefings. Coordinate briefings with security and executives using on-the-fly conference calling.

Continuity of Operations and Compliance

  • Critical operations alerts. Show proof of sustained communication to enable business continuity during a disaster or other incident.
  • Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
  • Rumor control. Prevent the spread of misinformation and rumors through proactive communications.
  • Policy changes. Alert employees to changes in policies and procedures.
  • Compliance. Comply with HR employee accountability notification and reporting requirements.

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