Every day, operational issues impact productivity and revenue, cause production slowdowns, delay responses to time-sensitive issues and require tracking for compliance purposes. To ensure a quick response and fast resolution, it is critical to follow the correct procedure and include the information required for each incident type. An incident has a prescribed set of processes that must be followed in order to efficiently resume regular operations, notify the correct internal and external stakeholders and comply with organizational and industry guidelines. Everbridge Incident Management ensures the right processes are followed and sends consistent, error-free, and complete messages for the same incident every time to responders and stakeholders.

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