Operational Integration and Best Practices Program
To align incident notification technology with your unique environment and business objectives, Everbridge evaluates your existing incident communications processes, then integrates industry best practices and system applications into your plan.
Program components include:
- Review of existing processes and templates
- Process improvement recommendations
- Implementation support for suggested changes
- Broadcast testing and analysis
Ideal for organizations that require transparency in their notification and communication protocol, such as government entities and higher education institutions, this program helps clients gain incremental value from their Everbridge investment.
Technical Integration - APIs
Everbridge recognizes that having a comprehensive, multimodal notification and
communication platform throughout the incident lifecycle is critical. Everbridge's suite of solutions integrates with industry-leading HRMS, ERP, CAD, and business continuity planning systems.
Everbridge offers several process-enhancing Application Programming Interfaces (APIs) and tools designed to enable clients to add incident notification capabilities to any internal system. Everbridge’s simple integration tools are quick and easy to implement, empowering you to:
- Manage contact data in your own HRMS or ERP systems
Everbridge’s Member API and Data Migration Wizard enable clients who maintain contact data in an employee directory, ERP system, or human resource system to automate the management of contacts and groups within the Everbridge incident notification system on-demand or automatically on a scheduled basis.
- Allow your users to update their own contact information from their desktops
Everbridge’s Member Profile API gives all your contacts the ability to update their own notification contact information in Everbridge’s system without ever having to leave your network or application.
- Initiate message broadcasts directly from your own systems
Everbridge’s Broadcast API gives organizations the power to launch broadcasts directly from almost any internal application.
- View reports in existing internal systems
For complete end-to-end visibility, Everbridge’s Reporting API returns your broadcast results for display in the application from which you launched the broadcast.
- Generate event-based notifications and recurring alerts
Everbridge’s Broadcast Manager enables clients to automate and launch notifications—including messages initiated by system events, such as a network outage or detection of unusual activity—using data stored in any application. Broadcast Manager can also be easily integrated with Windows Scheduler to automate routine and recurring notifications to dynamic groups or from dynamic call lists.
Technical Integration - Partners
Everbridge has developed partnerships with leading technology and service providers to deliver a seamless, integrated solution that allows our joint clients to maximize performance and results.
BC/DR Planning: eBRP, Kingsbridge Disaster Recovery, Medworxx, Recovery Planner, Technical Response Planning Corporation (TRP)
Situational Awareness: NC4, Proximex, SAFER Systems, WeatherData
Multilevel Communications: AT&T, Desktop Alert, Syn-Apps
Incident Management: iView Systems, Medworxx, NC4
