Compliance
Everbridge for Compliance:
Fulfill Compliance Requirements with Extensive Audit-Trail Reporting
Compliance requirements add a layer of complexity to an organization's communication needs. Not only is it imperative to deliver critical information according to legal guidelines, but also to track receipt of important notifications by customers, vendors, regulatory agencies, employees, and other key contacts.
How Everbridge Helps You Meet Compliance Obligations
The Everbridge Aware® incident notification system can track down and deliver important information to tens of thousands of people anywhere, anytime, and on any device within minutes. The Everbridge system provides organizations with full visibility into contact attempts and message confirmations, generating an unchangeable record of the activity to comply with regulations and serve as evidence of compliance or notification in the event of a dispute.
- Faster notification about critical events. Reach important contacts in minutes with critical information, such as product recalls, information security breaches, public safety issues, and more.
- Communication acknowledgement. Organizations are often required to go beyond a one-way information push to ensure that the people who need important information have been notified. Two-way communication capabilities enable contacts to confirm that they have received your message, simultaneously creating an audit trail.
- Communication audit trails. Everbridge enables rapid communications required to fulfill compliance, audit, and regulatory obligations, such as NASD 3510, Sarbanes-Oxley, Joint Commission, NIMS, and more. Real-time confirmations and full audit-trail reporting provide your organization with an unchangeable history of communications, delivery attempts, and acknowledgements from recipients.
- Accelerated staff recall. Notify and assemble incident response teams more quickly using less resources. Coordinate and manage response teams, survey responders for arrival times, allocate work assignments, and more.
- Better employee accountability. Meet HR and corporate accountability requirements. Keep employees out of harm's way by rapidly notifying them about severe weather, fires, gas leaks, and other incidents. Interactive polling enables you to account for and report on the whereabouts and safety of employees.
- Lower communication costs. Everbridge's fully managed incident notification system dramatically decreases the time and resources necessary to complete communication tasks.
Regulatory Compliance Reporting
- Acknowledgements. Request confirmation of receipt of important notices, such as policy changes, and measure incident response team response rates to emergencies and drills.
- Regulatory agency visits. Alert and assemble employees when regulatory agencies are on-site to test compliance with communication requirements.
- Reporting. Comply with regulatory obligations—such as NASD 3510, Sarbanes-Oxley, Joint Commission, NIMS, and HR employee accountability requirements—via automated communications with real-time confirmation data and full audit-trail reporting that includes a history of communications, delivery attempts, and acknowledgements from recipients.
Employee Protection and Life Safety
- Safety alerts. Rapidly notify important contacts in minutes about product recalls, information security breaches, public safety issues, and other critical events.
- Employee accountability. Generate personnel rosters in real-time through polling to account for and report on the whereabouts and safety of employees.
Emergency Response and Management
- Staff recall. Rapidly notify and assemble incident response teams.
- Response team management. Use polling to determine people resource availability and reporting times. Leverage conference calls to brief the team and determine next steps.
- Drills. Conduct unscheduled drills and exercises to improve incident response times, show team acknowledgement rates, and meet regulatory testing requirements.
Continuity of Operations
- Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
- Policy changes. Alert employees to changes in policies and procedures.
- Critical operations alerts. Show proof of ability for sustained communication to enable business continuity during a disaster or other incident.
Chisago County uses Everbridge to comply with regulations from the federal government and the State of Minnesota Department of Health that require public health agencies to be able to respond swiftly to all health and staff alerts within one to two hours. Chisago County calculated that automating the process saves 16 man hours per alert between time spent calling,
database management, and analysis of results. The Everbridge
system-generated reports meet federal and state reporting
requirements, saving hours previously spent on paperwork.
Providence Health & Services's regulatory compliance office and quality departments use the Everbridge system to notify staff when surveyors come in for lab, acute rehab, and neuroscience institute accreditation surveys as well as Centers for Medicare & Medical Services and Joint Commission surveys. Everbridge Aware also provides hospitals with the ability to recall staff and show
acknowledgement rates per Joint Commission requirements.Learn More:
- Read about our Everbridge Aware emergency notification solution
- Contact us for a demonstration of Everbridge Aware.
