Local/County
Everbridge for Local/County Government
Citizens rely on local and county governments to keep them informed of everything from street closures to natural disasters. Detailed plans for Continuity of Government (COG) and Continuity of Operations (COOP) are now mandated capabilities expected of government.
Using Everbridge, organizations can safeguard the health and welfare of citizens, prevent panic, and mobilize first responders to a higher state of readiness all with one system. Everbridge enables you to communicate to internal groups, citizens, and other organizations in minutes via mobile phones, landlines, email, text messaging, instant messaging, pagers, and more.
How Everbridge Helps Cities and Counties
- Reach citizens immediately with critical information. Rapidly and reliably disseminate critical information and instructions to agencies, mobilize city workers, provide officials situational awareness, and relay emergency instructions to residents and businesses based on location.
- Deploy police, fire, and other emergency personnel on short notice. Improve emergency response times and coordination efforts. Determine which staff members or volunteers—police, fire, emergency management systems, public works, and public health—are available to work and when.
- Maximize communication channels. The Everbridge emergency notification system delivers messages across all communication platforms—including phone (land line, mobile, and satellite), email, instant messaging, text messaging (native SMS), fax, PDA, and pager—and cycles through these devices until the message is confirmed.
- Comply with Homeland Security Target Capabilities. As local first responder agencies seek compliance with the National Preparedness Plan and NIMS, implementation of the Everbridge emergency notification system satisfies key components of several DHS Target Capabilities, including Citizen Evacuation and Shelter in Place, Emergency Public Information and Warning, and others.
- Manage communications during disasters of any size and scale. The Everbridge incident notification system is a highly scalable communication tool able to match any size disaster and capable of handling simultaneous incidents in multiple locations.
- Relieve key personnel from cumbersome manual tasks. Automate time-intensive, error-prone, manual processes to enable your staff to focus on important crisis management tasks instead of wrangling with untrackable communication logistics.
Citizen Protection and Life Safety
- Citizen safety alerts. Rapidly notify citizens about severe weather, wildfires, earthquakes, hurricanes, crime, missing persons, power outages, gas leaks, chemical spills, and more.
- Disaster-tracking communications. Communicate rapidly and reliably to citizens based on their location and the progression of an incident.
- Public health emergencies. Sustain communications throughout public health emergencies, such as H1N1. Provide safety and prevention tips, symptom information, vaccine logistics (locations, times, follow-up shot reminders), and more.
- Evacuation instructions. Manage evacuations, provide shelter-in-place guidance, and issue status updates and re-entry instructions.
- Wellness checks. Conduct wellness checks with the elderly and special needs populations through real-time polling.
- Important community news. Notify citizens with important community information, such as road closures and crime bulletins, based on citizen-specified preferences.
Emergency Response and Management
- First-responder mobilization. Mobilize response and recovery organizations. Alert other government agencies and coordinate resource-sharing efforts.
- Response team management. Notify and assemble emergency response teams. Use quota notifications to determine people resource availability and polling for reporting times. Leverage conference calls to brief the team and determine next steps.
- Inter-agency briefings. Coordinate briefings with county services, PSAPs, and city officials using on-the-fly conference calling.
- Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
- Rumor control. Prevent the spread of misinformation and rumors through proactive, ongoing communications.
Continuity of Operations
- Compliance. Comply with the National Preparedness Plan, NIMS, and Homeland Security Target Capabilities, including citizen evacuation and shelter-in-place protection, emergency public information and warning, and more.
Everbridge’s easy-to-use, interactive map interface lets you pick precisely the area you want to notify. Send messages to people located in a specific geographical region defined by zip code, street address, radius from a specific point, or latitude/longitude. Specify a neighborhood or other location with Everbridge’s user-friendly drawing tools. Upload shape files from other applications for on-the-fly notifications to targeted geographic areas. Save frequently used shapes or incident-related areas for future or repeat use.
View locations important to your organization on the Everbridge map interface, such as the location of special needs populations, subscribers to specific alert types, fire districts, police stations, evacuation areas, and more. You may turn one or more layers on at once.
Everbridge includes polling capabilities for surveying and data collection—perfect for activities such as response team reporting times, wellness checks, and employee accountability. Send notifications that include a multiple-choice question with up to nine different responses and collect data, such as alternate phone numbers.
Send thousands of voice and text messages in a matter of minutes. Everbridge assembles broadcast data in real-time to display compiled results in a clear, easy-to-read dashboard for quick and informed decision-making. Robust adhoc reporting enables you to perform post-incident analysis and review.
Imagine how much easier it would be to keep people safe if they told you how to contact them – at home, at work, in the car, and more – and what type of information they want to receive from you. The customizable Everbridge SmartRegistration portal enables people to provide the information you need, including how to reach them, which alerts they are interested in receiving, whether they have special needs, and more. You get more accurate contact information with none of the data management hassles and better information for sending meaningful, targeted messages.
The City of Galveston relied on Everbridge SmartGIS to keep residents safe and informed before, during, and after Hurricane Ike. Find out how Everbridge helped Galveston deliver essential public safety information, including hurricane warnings, evacuation orders, and re-entry instructions, to its residents and businesses throughout the hurricane.
When an at-risk woman went missing for more than 24 hours during Colorado’s bitter winter, the clock was ticking to find her. Unable to locate her, Douglas County Search and Rescue used Everbridge SmartGIS to contact residents located in their search area based on the woman’s last known whereabouts and likely path. A resident who received a message from the Everbridge system called to report seeing the woman leading authorities to find the missing woman within an hour of sending the message.
The City of Inglewood has used Everbridge SmartGIS for critical communications through numerous incidents, including the Police Department Operation Golden Phoenix and Golden Guardian emergency response training drills, a waste management strike, power outages, major and localized water shut-offs, and a multi-agency bio-decontamination drill. When the city was affected by damage to a 12-foot section of water main, its deputy city administrator and chief information officer alerted residents on a rolling basis of the impact of the planned repair on water pressure and targeted communications to those residents located within a few hundred feet of a localized water main rupture.Learn More
- Read more about Everbridge SmartGISTM for Citizen Alerts.
- Download a sample emergency notification system RFP template.
- Contact us for a demonstration of Everbridge SmartGIS.
