Operations
Everbridge for Operations:
Minimize the Impact of Interruptions
Every minute of downtime impacts your bottom line. When an incident affects your operations, no matter how minor or seemingly inconsequential, its ripple effects can be felt across the organization. Manual response plan activation for incident notification and response team deployment costs operations time, prolonging revenue loss and jeopardizing employee safety.
How Everbridge Saves Time and Money Through Automation
Everbridge shortens incident-related downtime by enabling you to communicate more quickly, clearly, and efficiently through end-to-end automation of your incident notification procedures. With Everbridge, you respond more quickly, make fewer mistakes, and prevent confusion.
- Faster incident response time. Everbridge Matrix automates your incident response plan notification procedures using built-in logic, speeding up your response to the incident. Everbridge removes the guesswork of who to call, how, and when, and escalates issues seamlessly.
- Better incident management and resource deployment. Everbridge enables you to quickly and easily communicate, report, and remedy business interruptions based on incident type, location, and severity. Notify and assemble incident response teams more quickly using less resources. Coordinate and manage response teams, allocate work assignments, and more.
- Improved productivity. End-to-end automation of your incident communication procedures and simultaneous messaging across multiple communication devices saves time, enabling key personnel to focus on incident resolution rather than manual notification and reporting.
- Fewer mistakes. Everbridge Matrix automatically generates the appropriate pre-defined message and distributes communications to the designated response team according to your notification procedures. Message templates ensure consistent and accurate communications.
- Greater incident visibility and situational awareness. Provide ongoing status updates as an incident progresses and is resolved. Real-time reporting capabilities allow you to track communications through the incident lifecycle for post-incident analysis.
Productivity
- Incident response. Respond quickly and accurately to any incident using pre-defined, automated communications.
- Resource management. Effectively allocate the right resources to problems in real-time.
Protection
- Business continuity. Prevent communication mistakes that prolong business interruptions.
- Critical operations. Mobilize response teams rapidly, continuously coordinate with other groups or organizations, report ongoing status to key managers.
- Safety and security. Disseminate critical information to response teams before they arrive on scene.
- Infrastructure resilience. Eliminate communication failure points through use of a multi-pronged communication infrastructure and multiple points of broadcast initiation.
Accountability
- Reporting. Ensure real-time reporting of communication efforts with an audit trail for compliance and learning purposes.
- Termination of recovery operations. Bring recovery efforts to an orderly close by sending out an all-clear message and closing out an incident response.
Learn More:
- Read about our Everbridge Matrix incident notification solution for operations.
- Contact us for a demonstration of Everbridge Matrix.
The Santa Clara Valley Transportation Authority (VTA) is the first major public transportation provider in America to implement Everbridge Matrix to streamline incident communications and target mission-critical information to operations and executive staff. Everbridge Matrix provides VTA with the ability to quickly and reliably make thousands of instantaneous and simultaneous notifications to VTA staff and Board members in case of a natural disaster such as an earthquake or a county-wide evacuation.