Communicate in Context
Everbridge’s Situational Intelligence simplifies crisis management by integrating recipient feedback, external data feeds, and social media in a single communications console. Decision makers can simultaneously monitor events and communicate to designated recipients, using insight gathered from multiple sources, to make better-informed decisions and to manage the lifecycle of critical incidents with increased efficiency and speed.
Global Threat Intelligence
Threat View facilitates disaster preparedness by giving security executives, business continuity professionals, and crisis management teams the global situational intelligence to respond quickly to events outside headquarters or overseas at a manufacturing facility.
With Everbridge, we can broadcast out information to employees using any Internet-enabled computer, any Internet-enabled mobile device, or simply call to an Everbridge operator if our own technology was impacted. We also have two-way communications capabilities; we can receive immediate feedback from our employee base, and communicate back out to them. We also have live monitoring and reporting capabilities to see how effective it is while we’re in the middle of an incident.
The platform is easy enough to use that our responders are now actually using it during emergencies themselves, on the mobile app. I’ve gotten in the next day and found out we did five or six alerts the night before that I didn’t even know happened. The fact that I’m not getting calls to help them do that is a good thing. Obviously we’re here to support them, and we send out messages as well. But the fact that users are doing it themselves more and more I think speaks very highly to the ease of use of the platform.
Ventura County chose Everbridge to reliably communicate to and gain situational intelligence from their more than 830,000 residents. Everbridge was selected over other providers for its performance, near infinite scalability and interactive communications capabilities.