Operations and Facilities
Manage Incidents with Quick, Accurate Messaging
Whatever types of facilities you’re running, managing them is a juggling act. Balancing financial and operational efficiencies with the safety, productivity, and satisfaction of employees, customers, students, and guests can be a lot to take on. Automate your incident notification process to communicate more quickly, clearly, and efficiently—for one less ball to juggle.
Respond to Incidents Quickly and Accurately
Using pre-drafted, automated communications, you can send virtually error-free messages during incidents to avoid human error.
Incident Communications Tracking
Ensure real-time reporting of communications efforts with an audit trail for compliance and learning purposes.
Utilize “On-the-Go” Incident Management Tools
Monitor and initiate communications from smartphones and tablets while away from your desk.
The Everbridge system enabled us to communicate with employees and customers when there was very low capability in the field for people to receive information, and also when the cell phone towers were down and phone lines were not working.
One of the nice things about using it on a non-emergency basis is that when an emergency comes, people are familiar with it as opposed to it being something that just gets used during an emergency. That’s a best practice to make it almost routine – that you get a message from the Everbridge system.