Operations and Facilities
Manage Incidents with Quick, Accurate Messaging
Whatever types of facilities you’re running, managing them is a juggling act. Balancing financial and operational efficiencies with the safety, productivity, and satisfaction of employees, customers, students, and guests can be a lot to take on. Automate your incident notification process to communicate more quickly, clearly, and efficiently—for one less ball to juggle.
Respond to Incidents Quickly and Accurately
Using pre-drafted, automated communications, you can send virtually error-free messages during incidents to avoid human error.
Incident Communications Tracking
Ensure real-time reporting of communications efforts with an audit trail for compliance and learning purposes.
Utilize “On-the-Go” Incident Management Tools
Monitor and initiate communications from smartphones and tablets while away from your desk.
One of the best things I like about Everbridge is incorporating the things you wouldn’t normally think of for communication, kind of leveraging the Internet of Things. If it’s connected in some way, you could leverage it, either to get a critical message out or to receive a message.
Implementing Everbridge has been a huge win, both internally and at the corporate level, because our customers recognize the value of using a secure, reliable customer communications solution to notify them when critical incidents occur.
Everbridge is a singular tool that we look to all the time anytime there needs to be an enterprise-wide mass communication. We go in there, we quite literally click one button, and we have a message going out to our entire staff.
With Everbridge, Renown can also connect with on-call physicians and providers via text, streamlining the communication process. The IT team is also using Everbridge’s solution to notify leaders when the PACS system is down while providing an ETA of when they can check back