Everbridge’s Training Philosophy
At Everbridge, our training philosophy, whether it be web-based or on-site, is to make each and every training experience both educational and enjoyable. Each session focuses on product demonstrations based on real-life examples of system usage and drilling down into product fundamentals and their associated options.
Courses are focused on the following content. On-site trainings allow the instructor to alter content examples to suit the audience.
- Administrator
- Group Leader
- Data Management
- Reporting
- Notification Best Practices
- Broadcast Optimization
- Custom Training Options
On-site trainings provide hands-on experience for the students, while webinar trainings are lecture/demonstration-based. Students are encouraged to ask questions, helping to ensure they are ready to use the system independently when the training is over.
Free Ongoing Training
For clients who want to deepen expertise, implement best practices, or periodically refresh skills
Everbridge offers free, unlimited web-based training on a variety of topics as determined by client feedback and interest. Instructor-led sessions include topics such as:
- User training
- Administrator training
- Best practices
- Reporting
- Open Q&A session
- Integrating Everbridge with your business continuity plan
Everbridge also provides a comprehensive online knowledgebase via our self-service portal. As part of our commitment to social responsibility, not only to our clients but also to our communities, Everbridge hosts an ongoing Insights educational webinar series with the world’s leading emergency managers, business continuity specialists, and crisis communications professionals—all at no charge to attendees.
Customized Training and Documentation Support
For clients with stringent process and documentation requirements or frequent employee turnover
Everbridge offers customized training and documentation development to formalize knowledge transfer and ensure ongoing self-sufficiency. Whether you select from a list of popular topics or designate specific learning needs, Everbridge Professional Services supplies on-site or web-based instructor-led training, course content, and documentation customized to match to your organization’s unique structure and system usage requirements.
