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Improving disaster and crisis management: Plans and exercises for timely communications and response


When asked what areas need to be improved after any disaster, inevitably companies will often list “communications” as one of the most important areas for improvement. “Communications” is of course a broad topic, however, there is one comment that is probably heard more than any others: “Crisis communications need to be more timely.”


For example, a survey conducted by the FBI stated that at least 65 (40%) of the 160 active shooter incidents between 2000-2013 ended before law enforcement arrived, making timely communication critical to ensuring staff or civilian safety. Even non-life-threatening events like an IT outage requires rapid communication to minimize downtime and potentially save your company thousands.


Regina Phelps is an internationally recognized expert in the field of emergency management and continuity planning. Since 1982, she has provided consultation and educational speaking services to clients in four continents.  Join Regina on Thursday, April 28th at 12:00pm EST for a complimentary webinar as she discusses how to develop some simple communication tools/processes, and exercise them to improve disaster and crisis management.


Click on this link to register:

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