Upcoming session featuring Forrester: “IT communications and the customer”
Next week we are excited to hose a new webinar featuring Forrester Research titled, “IT Communications And The Customer: Improving Incident Response To Meet Rising Expectations.” Claudia Dent, our Vice President of Product Management & Product Marketing, will join guest speaker, Forrester Analyst Nick Hayes, to address the complexity of technology-related incidents—including security breaches, cyberattacks, IT outages and application issues–and the importance of leveraging critical IT communication best practices to improve response. The webinar will highlight how to optimize your IT Operations response and communications to various stakeholders, including IT operations, technical support teams, C-level executives and customers.
Here are the additional details of the webinar – we look forward to having you join! We’ll be on Twitter, as well, using the hashtag, #ITComms to follow the conversation.
Who: Claudia Dent, Vice President of Product Management & Product Marketing, Everbridge, and featured speaker Nick Hayes, Forrester Analyst serving Security & Risk professionals.
What: A new webinar, “IT Communications And The Customer: Improving Incident Response To Meet Rising Expectations,” that will unveil critical IT communication best practices to meet rising customer expectations and internal communication demands.
When: Wednesday, February 25, 1:00 PM (ET)/10:00 AM (PT)