Video Q&A with the Children’s Hospital of Philadelphia (CHOP)

We recently hosted a webinar with Brian F. Maguire Jr., Emergency Preparedness Planner, Children’s Hospital of Philadelphia (CHOP). Brian shared some excellent insights on how the hospital utilizes Everbridge to maintain enterprise operations with effective critical communications strategies. As he explained, Everbridge is “a singular tool for enterprise-wide communication” that also offers the ability to offer “contextual communications that reduce alarm fatigue, and bring together the right information, at the right time with the right group of people to collaborate and solve tasks.”

Throughout the session, Brian also touched on many other topics including best practices for emergency notifications, alerting leadership during critical events, activating code alerts with Everbridge and more. Check out some highlights from the webinar below:

The Implementation and Evolution of Everbridge at the Children’s Hospital of Philadelphia

How did the Children’s Hospital of Philadelphia get started with Everbridge and how has it expanded in the time period since implementation? As you will see below, CHOP began using Everbridge in the cardiac department but it quickly expanded to many additional areas in the hospital. 

Template-Driven Notifications at CHOP

How does CHOP get messages out quickly? When time is of the essence, it is important that notifications are sent out quickly and error free. Everbridge allows CHOP to do this with template-driven notifications that require only a few clicks of the mouse to get a message out.

Closing  the Loop with  Two-Way Notifications

How does CHOP allow staff and key stakeholders to respond to messages? In many instances, simply sending a message out to a recipient isn’t enough. What if you need to know if somebody is safe? Or to see if an on-call staff member is available to work? Everbridge enables CHOP to deliver two-way communication with staff and key stakeholders through message confirmation, polling and more. 

We hope you enjoyed these key highlights from our webinar with the Children’s Hospital of Philadelphia. To learn more about how CHOP is using Everbridge, watch the recorded webinar.