In times of crisis, having a well-constructed communication plan and an effective incident management strategy is critical. As technologies have evolved, so have communication methods and recipient expectations. With an increasing number of contact paths available, it is no longer about targeting the device, it is about reaching the individual.
As part of incident management, it is important to remember that your key audiences expect you to manage the entire lifecycle of an incident – not just a single phase!
When was the last time you updated your crisis communication plan or considered the effectiveness of your incident management strategy?
Join Everbridge crisis communication experts, Francis Willett, director of services deliveryand Bill Scerra, learning officer and worldwide best practices, as they discuss best practices and key elements of a comprehensive crisis communication plan.
Attend this webcast to learn how to:
- Identify the key stages of a crisis.
- Learn the steps needed to plan for each of the stages.
- Download a template that you can use to create your communication plan.