Press Releases

Everbridge Upgrades and Enhances the Performance of Its Critical Event Management Platform’s Communication Engine

New Engine Delivers 300% Performance Increase and Dynamic Mobile Alerting Based on Proximity to Critical Events

BURLINGTON, Mass., March 14, 2017 — Everbridge, Inc. (NASDAQ: EVBG), a global software company that provides critical event management and enterprise safety applications to help keep people safe and businesses running, today announced the release of a major new version of its Communication Engine that delivers a 300% performance increase. The new release also introduces the ability to create “Incident Zones™,” which provide instant alerts to people who enter an area located near a currently occurring critical event. Everbridge’s Communication Engine takes advantage of a new, innovative back-end architecture which enhances the efficiency of initiating and broadcasting a message. The new engine also continues the company’s focus on making its applications more dynamically location aware.

Traditionally, mass notification systems have sent messages at a given time based on a specified, static location – typically, a person’s home or work address. Incident Zones make this process much more dynamic: notifications can be broadcast continuously for a specified duration of time to the mobile phones of people who come within a prescribed distance of a critical event. For example, if a beach area was experiencing dangerous rip tides, alerts could be sent to people who come to that beach for the next several days. Alternatively, if there was a hazardous discharge, instructions could be sent directly to people who come near it until the situation was fully resolved.

Everbridge’s Safety Connection® enhances the concept of dynamic locations even further. The solution enables organizations to locate and share two-way communications and instructions with traveling or remote workers, with workers located in a campus office environment, and with first responders. This feature helps to ensure people’s safety and the business continuity of organizations during severe weather, workplace violence, terrorism, disrupted local conditions or other critical events.

Everbridge’s continued investment in the core technology powering its Critical Event Management platform has resulted in several improvements to its Communication Engine, including:

  •  300% Performance Increase – enables organizations to deliver critical messages faster through an enhanced architecture that increases both speed of delivery and throughput.
  • Incident Zones – makes it possible to dynamically send alerts and information based on a specified geographical region around a critical event, notifying people who enter the area.
  • Improved Scalability, Redundancy and Capacity – increases the elasticity of the Communication Engine and the rapidity and ease with which new deployments can be scaled up. This helps assure that the solution can expand globally as demand requires and as volume surges during wide-scale critical events.
  • Redundant Global SMS Providers – leverages Everbridge’s ongoing commitment to utilize redundant, multiple SMS aggregators to deliver notifications around the globe, enabling the company to move traffic for improved performance and to failover to additional aggregators when one provider has an outage. The uptime performance and reliability of using multiple providers far exceeds that of reliance on a single option.

“Speed and reliability are essential for managing critical events – and we are continually enhancing our platform to be out in front of the performance and scalability our enterprise customers require,” said Claudia Dent, SVP of Product Management, Everbridge. “At the same time, we continue to innovate in making our system more dynamic in locating people and sending notifications to match the needs of an increasingly mobile world.”

About Everbridge: Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides critical event management and enterprise safety applications that enable customers to automate and accelerate the process of keeping people safe and businesses running during critical events. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber incidents, over 3,000 global customers rely on the company’s SaaSbased platform to quickly and reliably construct and deliver contextual notifications to millions of people at one time. The company’s platform sent over 1.5 billion messages in 2016, and offers the ability to reach more than 200 countries and territories with secure delivery to over 100 different communication devices. The company’s critical communications and enterprise safety applications, which include Mass Notification, Incident Management, IT Alerting, Safety Connection™, Community Engagement™, Secure Messaging and Internet of Things, are easy-to-use and deploy, secure, highly scalable and reliable. Everbridge serves 8 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all four of the largest global accounting firms, 24 of the 25 busiest North American airports and 6 of the 10 largest global automakers. Everbridge is based in Boston and Los Angeles with additional offices in San Francisco, Lansing, Beijing, London and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook. Cautionary Language Concerning Forward-Looking Statements: This press release contains "forward-looking statements" within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated opportunity and trends for growth in our critical communications and enterprise safety applications and our overall business, our market opportunity, our expectations regarding sales of our products, and our goal to maintain market leadership and extend the markets in which we compete for customers. These forward-looking statements are made as of the date of this press release and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as "expect," "anticipate," "should," "believe," "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "could," "intend," variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the ability of our products and services to perform as intended and meet our customers’ expectations; our ability to attract new customers and retain and increase sales to existing customers; our ability to increase sales of our Mass Notification application and/or ability to increase sales of our other applications; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our estimates of market opportunity and forecasts of market growth may prove to be inaccurate; we have not been profitable on a consistent basis historically and may not achieve or maintain profitability in the future; the lengthy and unpredictable sales cycles for new customers; nature of our business exposes us to inherent liability risks; our ability to successfully integrate businesses and assets that we may acquire; our ability to maintain successful relationships with our channel partners and technology partners; our ability to manage our growth effectively; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission (“SEC”), including but not limited to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2016 filed with the SEC on November 14, 2016. The forward-looking statements included in this press release represent our views as of the date of this press release. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release. All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners. Contacts: Jeff Drew fama PR for Everbridge everbridge@famapr.com 617-986-5004 Jeff Benanto Everbridge jeff.benanto@everbridge.com 781-373-9879

Lenel, Everbridge Announce Strategic Alliance to Protect, Communicate with People Wherever They Are

PITTSFORD, N.Y., March 7, 2017 /PRNewswire/ -- Lenel and Everbridge, Inc. (NASDAQ: EVBG) today announced an alliance to interface their leading solutions. With the combination of Lenel's OnGuard® platform and Everbridge's Safety Connection® software, organizations will now be able to offer comprehensive security management on-premises and off-premises – to help protect and notify employees, contractors or visitors during critical incidents regardless of their location. With the Everbridge interface, system users can now aggregate data about severe weather, terrorism and other incidents and use last-known location data to locate potentially at-risk individuals and nearby first responders and enable two-way communication. Lenel is part of UTC Climate, Controls & Security, a unit of United Technologies Corp. (NYSE: UTX). The alliance will provide users with a more powerful solution to deliver critical communications, including real-time assessment and notification of important safety information. Safety Connection's ability to actively collect, assess and respond to events from OnGuard and external data inputs provides users with a real global view of their environment and potential threats to their workforce.
"The interface of the Everbridge Safety Connection software with the OnGuard system provides a unique opportunity for our customers – a 360-degree solution," says Ron Virden, managing director, global access solutions, Lenel. "As Lenel continues to enhance its value proposition from an on-premises platform to a complete, mobile security solution, Safety Connection plays a critical role. With the increasing complexity and frequency of global threats, it is no longer adequate to just look at doors and video within the enterprise. Lenel can now deliver a solution that helps protect people wherever they actually are." Everbridge's Safety Connection collects multiple data inputs. These include severe environmental conditions, terrorism and other threat intelligence feeds and incident reports. The system then locates people and responders and enables two-way communication so security teams can provide instructions to and confirm if people are safe or need help. Its certified interface to the OnGuard system enables Safety Connection users to acquire last-known-location data to aid in locating employees, contractors or visitors during critical incidents. Safety Connection can synthesize data from company wired and wireless network access points, travel itineraries, home and office location records, and check-ins through its mobile application to take a multi-pronged approach to locating people. The solution also offers panic button functionality through a mobile application that employees can use to send a geo-tagged SOS message to their security team when they are in distress. "With an increasingly mobile workforce, distributed teams and large campuses, organizations cannot rely on physical and perimeter security alone to keep people safe," says Jaime Ellertson, CEO of Everbridge. "The Lenel and Everbridge alliance showcases our commitment to transforming the traditional paradigm of physical security – by enabling customers to locate and assist people wherever they are—whether that is on or off the premises." Lenel and Everbridge will be presenting a demo of their joint solution at The Great Conversation in Security conference, Seattle, Washington, on March 6-7, and at ISC West in Las Vegas, Nevada, on April 5-7. Everbridge Safety Connection is available now through Lenel value added resellers worldwide. About Lenel Lenel is a global leader in advanced security systems and services developing innovative solutions to protect buildings, people and assets. Incorporating open architecture and third-party interfacing, Lenel's enterprise software manages multiple best-in-class systems to provide a single, seamless security solution for customers worldwide, including corporate and government segments. Lenel is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. For more information, visit www.lenel.com or follow @LenelSystems on Twitter. About Everbridge Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides critical communications and enterprise safety applications that enable customers to automate and accelerate the process of keeping people safe and businesses running during critical events. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber incidents, over 3,000 global customers rely on the company's SaaS-based platform to quickly and reliably construct and deliver contextual notifications to millions of people at one time. The company's platform sent over 1.5 billion messages in 2016, and offers the ability to reach more than 200 countries and territories with secure delivery to over 100 different communication devices. The company's critical communications and enterprise safety applications, which include Mass Notification, Incident Management, IT Alerting, Safety Connection™, Community Engagement™, Secure Messaging and Internet of Things, are easy-to-use and deploy, secure, highly scalable and reliable. Everbridge serves 8 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all four of the largest global accounting firms, 24 of the 25 busiest North American airports and 6 of the 10 largest global automakers. Everbridge is based in Boston and Los Angeles with additional offices in San Francisco, Lansing, Beijing, London and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook. This press release contains "forward-looking statements" regarding the performance and market opportunity for Everbridge products, and those statements are subject to risks and uncertainties outside Everbridge's control as detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission.

Everbridge Delivers Mardi Gras Attendees and New Orleans Area Residents Near Real-Time Safety Alerts and Information

Text Keyword MARDIGRAS17 to 888-777 to Receive Critical Safety and Event Information from the City of New Orleans and Everbridge During the Annual Celebration BURLINGTON, Mass.—February 21, 2017 –  Everbridge, Inc. (NASDAQ: EVBG), a global software company that provides critical communications and enterprise safety applications to help keep people safe and businesses running, today announced its Community Engagement® notification system will be used to help keep New Orleans area residents and visitors safe and informed in the days leading up to and during this year’s Mardi Gras celebration on February 28. The opt-in process is simple: residents, visitors and Mardi Gras attendees can simply text the keyword MARDIGRAS17 to 888-777 to receive the latest safety information and updates from the New Orleans Mayor’s Office and the Office of Homeland Security and Emergency Preparedness (NOHSEP) throughout the event. Current subscribers in the New Orleans area will continue to receive their regular local alerts from Everbridge and can choose to opt-in to MARDIGRAS17 for Mardi Gras specific information. “During large-scale events, the ability to share near real-time alerts and information directly with area residents, visitors and attendees is essential to helping keep everyone safe – whether they’re attending the event, or simply happen to live or work nearby,” said Joel Rosen, CMO of Everbridge. “Our technology gives the City of New Orleans and the Office of Homeland Security and Emergency Preparedness the ability to connect local officials, New Orleans area residents and Mardi Gras attendees at any time throughout the celebration.” Community Engagement, powered by Everbridge, is a service that has been successfully deployed at similar large scale events which attract visitors from out of town, including the 2017 Presidential Inauguration, Super Bowl 50, Coachella and the Pope’s historic visit to the city of Philadelphia in 2015. It is also regularly used by officials during severe weather situations, including the recent Oroville Dam crisis as well as Hurricane Matthew in 2016. The Community Engagement solution offers residents and visitors an easy, event-based keyword opt-in process to improve communication reach for emergency, safety and public information personnel. For more information on how Everbridge Community Engagement service allows local officials, residents and area attendees to easily stay connected and engaged during high-profile events, please visit: http://www.everbridge.com/product/community-engagement/.   About Everbridge Everbridge, Inc. (NASDAQ: EVBG), is a global software company that provides critical communications and enterprise safety applications that enable customers to automate and accelerate the process of keeping people safe and businesses running during critical events. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber incidents, over 3,000 global customers rely on the company’s SaaS-based platform to quickly and reliably construct and deliver contextual notifications to millions of people at one time. The company’s platform sent over 1.5 billion messages in 2016, and offers the ability to reach more than 200 countries and territories with secure delivery to over 100 different communication devices. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, IT Alerting, Safety Connection™, Community Engagement™, Secure Messaging and Internet of Things, and are easy-to-use and deploy, secure, highly scalable and reliable. Everbridge serves 8 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all four of the largest global accounting firms, 24 of the 25 busiest North American airports and 6 of the 10 largest global automakers. Everbridge is based in Boston and Los Angeles with additional offices in San Francisco, Beijing and London. For more information, visit www.everbridge.com, read the company blog, www.everbridge.com/blog, and follow on Twitter and Facebook.   Cautionary Language Concerning Forward-Looking Statements This press release contains "forward-looking statements" within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, expectations, beliefs, features, benefits, and use of our product offerings. These forward-looking statements are made as of the date of this press release and were based on current expectations and projections, as well as the beliefs and assumptions of management. Words such as "expect," "anticipate," "should," "believe," "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "could," "intend," variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the ability of our products and services to perform as intended and meet our customers’ expectations; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our ability to manage our growth effectively; our ability to operate in compliance with applicable laws; nature of our business exposes us to inherent liability risks; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission (“SEC”), including but not limited to our Quarterly Report on Form 10‑Q for the quarter ended September 30, 2016 filed with the SEC on November 14, 2016. The forward-looking statements included in this press release represent our views as of the date of this press release. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release. All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners.   Contacts: Maryellen Marini fama PR for Everbridge everbridge@famapr.com 617-986-5014 Jeff Benanto Everbridge jeff.benanto@everbridge.com 781-373-9879  

Everbridge Research Finds Communication Challenges Cause Errors in Majority of Emergency Department Patient Care Hand Offs

BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (EVBG), a global software company that provides critical communications and enterprise safety applications to help keep people safe and businesses running, today announced the findings of its research into the communications challenges that emergency room employees face every day in our nation’s hospitals and medical facilities. Entitled “Care Communication Gaps in U.S. Hospital Emergency Departments,” the report polled 158 emergency department employees about the communication challenges that arise when coordinating patient care from one doctor/nurse/practitioner to another – and what technologies are most effective at accurately sharing patient care instructions. The results of the research will be highlighted at the HIMSS 2017 healthcare IT conference, taking place from February 19-23, 2017, in Orlando, FL.

A majority of emergency room employees reported that more than 10 percent of patient care hand offs contain communication errors – errors that could endanger patient care outcomes; 22 percent reported that more than 1 in 5 hand offs involve errors. Hand offs occur more often in emergency rooms because the care teams needed to treat patients are larger than for the rest of the hospital. For example, in order to manage a stroke patient, an average care team might involve 12-15 doctors, nurses and staff members spread out inside and potentially outside the hospital. With 59 percent of emergency departments reporting more hand offs to other care team members than for treatments originating elsewhere in the hospital, it is easy to see how these errors could happen.

Emergency room staff also reported which types of communication they found the most effective – and which types were the least effective. Real-time, face-to-face communication was the most used and the most effective, as it is the one method of communication where both parties can be sure the information was delivered and received correctly. However, with distributed teams and physicians often not onsite, the ability to have a face-to-face conversation is often not possible, forcing staff to find other ways to hand off patient care information and responsibilities. 94 percent of respondents still use landline phones to share information – but those were only considered effective if the caller avoided voicemail and spoke with a colleague live; 30 percent rated voicemail as the least effective form of communication.

The research also indicated that there may be a light at the end of the tunnel: the use of mobile technologies, especially the staff’s own devices, is growing, with 76 percent of physicians and 45 percent of clinical staff able to use personal devices. Despite not cracking the top three most used communication methods, secure text messaging (by 80 percent of respondents) and mobile phone (by 79 percent) were considered the next two most effective forms of communication behind face-to-face discussions.

“Emergency department staff have much more important things to think about than what the best communication method would be to contact a specific doctor, nurse or practitioner,” stated Eric Chetwynd, GM, Healthcare Solutions, Everbridge. “There should never be any worries about whether patient care instructions were correctly received and understood. With the growing acceptance of mobile technologies in emergency departments, there is an excellent opportunity to make co-worker communications more efficient and effective – reducing the potential for errors that could affect patient care.”

Additional key findings include:

Emergency Room Teams are Large – and Patient Care is Handed Off More Often

  • A majority of respondents (61 percent) reported their emergency departments have more staff than other parts of the hospital or facility.
  • More than half (59 percent) shared that there are more patient care hand offs in the emergency department than in other areas of the hospital. A patient care hand off is when an attending doctor/nurse/practitioner has to update another doctor/nurse/practitioner in the facility about a current patient’s care or recommended care. This can happen for many reasons, including the patient being referred to a specialist, or coming out of critical care, or because a shift is ending.

Communication Errors Happen During Hand Offs, Endangering Patient Care

  • A majority of emergency room employees felt that more than 10 percent of patient care hand offs contain errors.
  • In fact, 22 percent felt that some 21-45 percent of patient care hand offs included errors that could be traced back to communication failures.
  • With so many different communication methods needing to be juggled by emergency department employees, it is easy to see where inefficiencies could affect patient care.

Patient Care Communication During Care Team Hand Offs Have Multiple Challenges

  • Waiting for physicians to respond to hand off requests was the most cited challenge (23 percent - 32 percent report waiting for a physician or specialist). This was followed by difficulties deciphering handwritten information (28 percent), incomplete information (21 percent), or delays receiving information like test results (19 percent).
  • Currently, the most used methods of communication by emergency department staff are face-to-face discussions (94 percent), landline telephones (94 percent) and electronic medical records (EMR)/electronic health records (EHR) (87 percent).
  • There is no “best” way to contact colleagues that is considered efficient and effective. A whopping 89 percent of emergency room staff are forced to use 5 or more different channels to communicate with co-workers about patients.

Some Channels are More Effective than Others

  • Emergency department staff felt that the most effective forms of communicating with co-workers about patient care were real-time communications, including face-to-face discussions (82 percent), secure text messaging (80 percent) and mobile phone conversations (79 percent).
  • The least effective forms of communication were delayed methods, including voicemail (30 percent rated it poor), pagers (29 percent) and faxes (24 percent).
  • While landline telephones remained a popular form of communicating with co-workers, they were only considered effective if you avoided voicemail and spoke with a colleague live.

Personal Mobile Technology Use is Growing Among Emergency Departments

  • 75 percent of emergency department care teams are using mobile phones, while 49 percent use secure messaging that enables mobile real-time communications for care coordination.
  • An increasing amount of emergency department staff are being allowed to use personal mobile devices to communicate with co-workers in the workplace. 76 percent of physicians and 45 percent of clinical staff can use them in the emergency department.

Given the outdated and inefficient communication technologies that many emergency department staff still deal with daily, the promise of using personal devices to communicate and improve patient care hand offs is great. In fact, 76 percent felt personal mobile devices would have a positive impact on patient care.

Emergency departments that participated in the research included academic medical centers, private, non-profit hospitals, publicly owned hospitals and for-profit systems. For more information on the “Care Communication Gaps in U.S. Hospital Emergency Departments” survey, or to see the full report, please click here. Everbridge will also be highlighting the results and discussing the findings of the survey at HIMSS 2017 in booth #5445.

Everbridge Announces Critical Event Management and Acquisition of IDV Solutions

IDV’s Threat Assessment and Operational Visualization Solution to Become Part of Industry’s First Integrated Software Platform for Managing Critical Events

Burlington, Mass. – January 31, 2017 – Everbridge, Inc. (NASDAQ: EVBG), a global software company that provides critical communications and enterprise safety applications to help keep people safe and businesses running, today announced that it has acquired IDV Solutions, LLC, a leading provider of threat assessment and operational visualization software. IDV’s powerful Visual Command Center® (“VCC”) application displays an integrated picture of external threats and events overlaid with an organization’s people, assets and supply routes, along with other contextual information to enable timely assessment and operational response. In combination with Everbridge’s critical communication, incident management and employee safety capabilities, IDV’s VCC application will form a key component of the industry’s first Critical Event Management™ (CEM) platform for dynamically assessing, responding to, and managing the resolution of the wide range of threats and disruptions which impact organizations’ daily operations.

IDV Solutions transforms an organization’s situational intelligence and operational visibility during a critical event. The VCC application enables customers to monitor and integrate more than 100 types of threat data, as well as information on internal incidents, to generate and visualize an alert when potential risks occur within proximity of an organization’s physical locations, suppliers, assets and people. The solution improves the ability to more quickly understand and assess the impact of threats, execute the correct response, and monitor on-going resolution in order to mitigate risk to personnel safety, business continuity, assets and supply chain operations. The highly visual and intuitive VCC solution is used by global distribution companies such as Amazon, leading technology companies such as Dell and VMware, pharmaceutical giants such as Pfizer, major retailers such as Tiffany & Company, large energy companies such as Noble Energy, supply chain leaders such as XPO Logistics, and government entities such as St. Clair County in Michigan.

IDV has been an Everbridge strategic partner since 2014. Everbridge’s global, multi-modal communication capabilities enhance VCC’s ability to help companies take action based upon identified risks, and Everbridge’s Safety Connection® application will enable users of VCC to more dynamically locate people who may be at risk, or can respond to an incident.

Industry’s First Critical Event Management (“CEM”) Platform Everbridge is integrating its market leading critical communication, incident management (enhanced by the previously announced Crisis Commander acquisition) and employee safety capabilities with the threat assessment and visualization capabilities of the VCC application to create the industry’s first CEM platform. Everbridge’s CEM is designed to provide organizations with a single platform for managing the full array of intelligence, coordination and task execution items required to speed the response to the many critical incidents that impact daily operations, including severe weather, terrorism, workplace violence, IT outages and cyberattacks, supply chain disruptions, product recalls, environmental accidents or power outages. The annual cost of these types of events exceeded $535 billion in 2015, and they are complex to assess, manage and mitigate.

CEM will provide organizations with a more integrated operational approach to the often disparate systems used today to manage major incidents and IT operations events by delivering an end-to-end view integrating threats, operational impact and response status information on a “single pane of glass.” CEM is intended to enable corporate and government organizations to consolidate overlapping systems and drive cost efficiencies, as well as to improve response time, minimize disruption, and attain better management control in handling critical events. The CEM platform will also integrate with leading Governance, Risk and Compliance (GRC) as well as Business Continuity Planning (BCP) solutions.

“Many of our over 3,000 corporate and government customers have told us that they are spending hundreds of thousands of dollars supporting separate command centers for security, IT, and supply chain operations, and yet they still struggle to manage the increasing number of critical events affecting their enterprises,” said Jaime Ellertson, CEO, Everbridge. “We believe CEM can provide a unified understanding of these critical events through a common platform that will enable a higher level of situational intelligence and collaboration, ultimately reducing the cost and overall impact to operations.”

“Leveraging Everbridge’s deep and complementary technical capabilities will enhance our ability to provide even more strategic value and expertise to our customers,” said Mark Morrison, CEO, IDV Solutions. “The ability to combine security, supply chain and IT operations threats and incidents in one common view, ensure all the relevant stakeholders are informed and receive feedback from them, have continuous visibility into the status of remediation, and analyze team performance over time to identify bottlenecks and make improvements will greatly enhance the impact of our current solutions.”

Financial Information The aggregate consideration paid by Everbridge was approximately $18.7 million in cash, with additional time and performance-based cash payments that could total as much an additional $8.7 million. Everbridge will provide specific information on the expected impact of the acquisition on Everbridge’s financial results after completing its purchase accounting review. In addition, as previously announced, Everbridge will report its fourth quarter and full year 2016 financial results on February 27, 2017, at which time it will also provide guidance for its business for the first quarter and full year 2017.

About Everbridge Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides critical communications and enterprise safety applications that enable customers to automate and accelerate the process of keeping people safe and businesses running during critical events. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber incidents, over 3,000 global customers rely on the company’s SaaS-based platform to quickly and reliably construct and deliver contextual notifications to millions of people at one time. The company’s platform sent over 1.5 billion messages in 2016, and offers the ability to reach more than 200 countries and territories with secure delivery to over 100 different communication devices. The company’s critical communications and enterprise safety applications, which include Mass Notification, Incident Management, IT Alerting, Safety Connection™, Community Engagement™, Secure Messaging and Internet of Things, are easy-to-use and deploy, secure, highly scalable and reliable. Everbridge serves 8 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all four of the largest global accounting firms, 24 of the 25 busiest North American airports and 6 of the 10 largest global automakers. Everbridge is based in Boston and Los Angeles with additional offices in San Francisco, Beijing and London. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook.

About IDV Solutions, LLC IDV Solutions, LLC empowers organizations to take command of risk by delivering threat assessment and command center software that is used to protect people and assets, ensure continuity of operations and create competitive advantage. Its Visual Command Center® software is a visualization platform for situation intelligence and response used in organizational functions such as business continuity, security, supply chain and operations to mitigate or eliminate the impact of risk. By helping organizations in the Global 2000 and government transform their understanding and visibility of actions, they are able to excel at managing operational risk. For more information, please visit idvsolutions.com.

Cautionary Language Concerning Forward-Looking Statements This press release contains "forward-looking statements" within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated opportunity and trends for growth in our critical communications and enterprise safety applications and our overall business, our market opportunity, our expectations regarding sales of our products, and our goal to maintain market leadership and extend the markets in which we compete for customers. These forward-looking statements are made as of the date of this press release and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as "expect," "anticipate," "should," "believe," "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "could," "intend," variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: our ability to market and sell newly acquired products; our ability to attract new customers and retain and increase sales to existing customers; our ability to increase sales of our Mass Notification application and/or ability to increase sales of our other applications; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our estimates of market opportunity and forecasts of market growth may prove to be inaccurate; we have not been profitable on a consistent basis historically and may not achieve or maintain profitability in the future; the lengthy and unpredictable sales cycles for new customers; nature of our business exposes us to inherent liability risks; our ability to successfully integrate businesses and assets that we may acquire; our ability to maintain successful relationships with our channel partners and technology partners; our ability to manage our growth effectively; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission (“SEC”), including but not limited to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2016 filed with the SEC on November 14, 2016. The forward-looking statements included in this press release represent our views as of the date of this press release. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release.

All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners.

Investor Contact Garo Toomajanian ICR IR@everbridge.com 818-230-9712

Media Contact Jeff Benanto Everbridge jeff.benanto@everbridge.com 781-373-9879