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News Room

The leader in critical event managementAs the leader in critical communications, delivering solutions to communities and corporations around the globe, Everbridge is frequently asked to speak at industry events and cited in the media for our customer deployments and thought leadership in emergency response, business continuity, IT alerting, clinical communications and global security.

Media Inquiries: media@everbridge.com

Press Releases

Everbridge to Support Millions of Americans During Great ShakeOut Earthquake Drills

Everbridge collaborates with Caltech and ShakeAlertTM on technology to deliver earthquake early warning notifications October 18, 2018 — Today marks the 10th anniversary of the Great ShakeOut, an annual opportunity to practice how to be safe during major earthquakes.  This important awareness initiative began in southern California in 2008.  Today’s Great ShakeOut will be the largest earthquake drill ever conducted in California, and Everbridge (NASDAQ: EVBG), the global leader in critical event management and enterprise safety software applications to help keep people safe and businesses running, is poised to participate in many of the drills across the state. The Great ShakeOut drill is scheduled for 10:18 a.m. PT today, October 18, at which time neighbors, students, and coworkers will “Drop, Cover, and Hold On” as if it were a real earthquake.  Many organizations will use the event to test their Everbridge alert platforms, sending critical information regarding safety, shelter, and evacuation to their communities. Everbridge currently has a pilot project underway with the California Institute of Technology (Caltech) to develop and test a system that can deliver ShakeAlert within the standards developed by the United States Geological Survey (USGS) for push notifications.  ShakeAlert is an earthquake early warning (EEW) system that aims to detect significant earthquakes faster than current systems. “Everbridge is committed to developing a platform that can deliver earthquake early warning notifications within seconds,” said Margaret Vinci, Manager of the Office of Earthquake Programs and ShakeAlert SoCal Regional Coordinator at Caltech. “As part of our commitment to public safety, Everbridge is continuously looking for ways to leverage risk data in order to provide life-saving technologies as quickly and as reliably as possible,” said Imad Mouline, CTO of Everbridge.  “Over 50 million people reside in the combined states of California, Oregon, and Washington, and we are dedicated to providing them with the most advanced tools and functionality to ensure earthquake preparedness and notification.” Everbridge serves millions of residents in 54 out of California’s 58 counties, including the cities of Los Angeles, San Francisco, San Jose, and Sacramento. Among the new tools available for earthquake preparedness and recovery is the Everbridge mobile app, which sends push notifications based on smartphone location, providing alerts about evacuation areas, road conditions, emergencies that require sheltering in place, and more. App downloads are available from the Apple Store for iOS devices and the Google Play Store for Android devices. About Everbridge Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 4,000 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 2 billion messages in 2017 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Sweden, the Netherlands, the Bahamas, Singapore, Greece, Cambodia, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Crisis Commander®, Community Engagement™ and Secure Messaging. Everbridge serves 9 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, six of the 10 largest global consulting firms, six of the 10 largest global auto makers, all four of the largest global accounting firms, four of the 10 largest U.S.-based health care providers and four of the 10 largest U.S.-based health insurers. Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Beijing, Kolkata, London, Oslo and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook. Cautionary Language Concerning Forward-Looking Statements This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated opportunity and trends for growth in our critical communications and enterprise safety applications and our overall business, our market opportunity, our expectations regarding sales of our products, and our goal to maintain market leadership and extend the markets in which we compete for customers. These forward-looking statements are made as of the date of this press release and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as “expect,” “anticipate,” “should,” “believe,” “target,” “project,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,” variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the ability of our products and services to perform as intended and meet our customers’ expectations; our ability to attract new customers and retain and increase sales to existing customers; our ability to increase sales of our Mass Notification application and/or ability to increase sales of our other applications; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our estimates of market opportunity and forecasts of market growth may prove to be inaccurate; we have not been profitable on a consistent basis historically and may not achieve or maintain profitability in the future; the lengthy and unpredictable sales cycles for new customers; nature of our business exposes us to inherent liability risks; our ability to attract, integrate and retain qualified personnel; our ability to successfully integrate businesses and assets that we may acquire; our ability to maintain successful relationships with our channel partners and technology partners; our ability to manage our growth effectively; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission (“SEC”), including but not limited to our Annual Report on Form 10-K for the year ended December 31, 2017 filed with the SEC on March 12, 2018. The forward-looking statements included in this press release represent our views as of the date of this press release. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release. All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners. Media Contacts: Jeff Young Everbridge jeff.young@everbridge.com 781-859-4116   Jim Gatta Everbridge jim.gatta@everbridge.com 215-290-3799

Everbridge Achieves U.S. Defense Information Systems Agency Authorization for Cloud Services

October 15, 2018 Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and enterprise safety software applications to help keep people safe and businesses running, today announced the Company has received a Provisional Authorization (PA) for Impact Level 2 from the U.S. Defense Information Systems Agency (DISA), the IT combat support organization of the Department of Defense (DoD).  This authorization enables all DoD missions and agencies to leverage the Everbridge Suite of solutions, including Mass Notification, Incident Communications and IT Alerting, to safeguard military personnel, civilians, and contractors, as well as defense facilities and assets, at home and abroad. The PA granted by DISA to Everbridge will enable DoD agencies the opportunity to ultimately streamline their authorizations of Everbridge’s cloud-based suite of solutions by leveraging the thorough process DISA followed. In addition, Everbridge received FedRAMP authorization in July of this year, passing the rigorous security and risk management review process required to offer its solutions to other federal agencies. “With DISA and FedRAMP authorization, the Everbridge Suite of solutions is now certified for use by both the civilian and military areas of the Federal government,” said Jaime Ellertson, CEO of Everbridge. “This latest authorization provides Department of Defense agencies with the opportunity to embrace our cloud-based Critical Event Management platform to rapidly respond to – and even avoid – sudden, unexpected disruptions, while protecting those who serve our nation.” In addition to the Department of Defense, Everbridge currently supports the operational resilience needs of more than 40 federal agencies including the Department of Justice, the Environmental Protection Agency, and the Social Security Administration. The Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG) provides a standardized assessment and authorization process for cloud service providers to gain a DoD provisional authorization, so that they can serve DoD customers. The provisional authorization from DISA provides a reusable certification that attests to Everbridge’s compliance with DoD standards, reducing the time necessary for a DoD mission owner to assess and authorize one of their systems for operation with Everbridge. For more information about the SRG, including the full definition of the security control baselines defined for Levels 2, see the Information Assurance Support Environment (IASE) DoD Cloud Computing Security webpage. About Everbridge Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 4,000 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 2 billion messages in 2017 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Sweden, the Netherlands, the Bahamas, Singapore, Greece, Cambodia, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Communications, Safety Connection™, IT Alerting, Visual Command Center®, Crisis Commander®, Community Engagement™ and Secure Messaging. Everbridge serves 9 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, six of the 10 largest global consulting firms, six of the 10 largest global auto makers, all four of the largest global accounting firms, four of the 10 largest U.S.-based health care providers and four of the 10 largest U.S.-based health insurers. Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Beijing, Kolkata, London, Oslo and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook. Cautionary Language Concerning Forward-Looking Statements This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated opportunity and trends for growth in our critical communications and enterprise safety applications and our overall business, our market opportunity, our expectations regarding sales of our products, and our goal to maintain market leadership and extend the markets in which we compete for customers. These forward-looking statements are made as of the date of this press release and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as “expect,” “anticipate,” “should,” “believe,” “target,” “project,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,” variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the ability of our products and services to perform as intended and meet our customers’ expectations; our ability to attract new customers and retain and increase sales to existing customers; our ability to increase sales of our Mass Notification application and/or ability to increase sales of our other applications; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our estimates of market opportunity and forecasts of market growth may prove to be inaccurate; we have not been profitable on a consistent basis historically and may not achieve or maintain profitability in the future; the lengthy and unpredictable sales cycles for new customers; nature of our business exposes us to inherent liability risks; our ability to attract, integrate and retain qualified personnel; our ability to successfully integrate businesses and assets that we may acquire; our ability to maintain successful relationships with our channel partners and technology partners; our ability to manage our growth effectively; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission (“SEC”), including but not limited to our Annual Report on Form 10-K for the year ended December 31, 2017 filed with the SEC on March 12, 2018. The forward-looking statements included in this press release represent our views as of the date of this press release. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release.   All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners. Media Contacts: Jeff Young Everbridge jeff.young@everbridge.com 781-859-4116

Everbridge Launches Next Generation of its Critical Event Management (CEM) Platform

  • Everbridge unveils end-to-end common operating environment for managing critical events and responding to enterprise risk
  • Company unifies Visual Command Center® software with entire suite of CEM™ applications to provide enterprises with situational awareness and risk resilience on an unprecedented scale
  • Everbridge to showcase enhanced visualization and orchestration components of its Critical Event Management™ Platform in booth #3535 at GSX 2018
BURLINGTON, Mass.--(BUSINESS WIRE)--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and enterprise safety software applications to help keep people safe and businesses running, today announced the next generation of its Critical Event Management (CEM) Platform. Unveiling a single, turnkey operating environment for managing critical events, Everbridge customers can now leverage the company’s powerful visualization and orchestration capabilities built natively into its market-leading CEM platform. Everbridge’s next generation SaaS platform also features the ability to dynamically locate employees at risk and provide organizations with enhanced and actionable risk intelligence. In today’s increasingly mobile world, organizations are challenged with managing critical incident preparedness, communications and response. Everbridge transcends this challenge by enabling any organization to leverage a single, integrated view for managing and responding to enterprise risk across business continuity, employee/asset safety, supply chain and business resiliency. Unifying its Visual Command Center (VCC) software with its entire suite of CEM applications provides organizations with the most comprehensive, end-to-end operating environment to take an ‘AssessLocateAct and Analyze’ closed loop approach to managing critical events. This unified solution enables organizations to:
  • Assess – detect and gain situational clarity about a threat and its potential impact to people and assets
  • Locate – pinpoint key stakeholders including responders and resolvers, those in an impact location, and others that need to know, i.e. government officials and business executive teams
  • Act – initiate and manage automatic incident communications workflows to quickly and decisively mitigate or eliminate the impact of a threat
  • Analyze – conduct analysis on actions taken to understand patterns and improve outcomes and preparation for the next critical event
This end-to-end approach enhances an organization’s ability to proactively anticipate threats to their people and assets and take actions such as adjusting supply chains and travel schedules to avoid risks. It also enables an organization to reduce cycle times in identifying threats, initiating response, and confirming that their people and assets are safe. “Our goal is to provide security and risk professionals with an end-to-end operating environment to mitigate or eliminate the impact of critical events to their organization,” said Imad Mouline, CTO at Everbridge. “The next generation of our CEM platform unifies real-time threat intelligence and situational awareness with the ability to dynamically locate people and assets, automate incident response workflows, and generate the metrics to measure the performance and impact of actions and outcomes.” With Visual Command Center software unified as a core component of the CEM Platform, organizations can receive immediately actionable data to easily visualize, assess, and predict which events could hamper or severely threaten their most valuable assets or continuity of operations. Providing a wide array of risk data that includes threat, reference, and contextual feeds from a variety of public, partner and proprietary sources, Everbridge provides customers with award-winning visualizations and user experiences including:
  • A full complement of integrated risk event data sources including general safety and security, terrorism, Everbridge Nixle®, transportation-related, civil unrest, crime, weather, earthquakes, wildfires, and more.
  • Contextual data sources to assist operators with workflow including weather overlays, live traffic cameras, traffic flow conditions, and geo-tagged social media feeds.
  • Reference data sources including airport locations, critical infrastructure, and geo-political borders.
  • Time, search, and spatial queries and filtering with Export to Excel for ease of use.
As a result, organizations will be able to:
  • Feed dynamic location data from access control systems, travel management solutions, Wi-Fi access points and other sources using Everbridge’s Safety Connection solution directly into VCC to enable location-aware intelligence for employees and other stakeholders.
  • Automatically alert and stream live video to VCC when Everbridge mobile app users signal SOS or miss a Safe Corridor check-in
  • Embed Everbridge’s Incident Communications solution to provide seamless multi-modal communication and summarization of response to contacts affected by critical events. Incidents can be initiated using the company’s Crisis Commander® product workflow.
As part of its next generation platform, Everbridge is also providing a new Admin Console, where customers can upload and manage their asset data, configure Visual Command Center data feeds, set Alert rules and permissions to manage access to data, and set Incident Communications integration preferences. The Admin Console provides full self-service capabilities for the customer. Everbridge will be highlighting the latest enhancements to Visual Command Center and its Critical Event Management platform in booth #3535 at GSX 2018 taking place this week in Las Vegas. Everbridge CTO Imad Mouline will be speaking at the Xcelerated Exchange Stage (booth #151) today, September 25th at 11:30 AM PT on the topic of Delivering Organizational Resilience through Critical Event Management.” Mouline will also be joined by Everbridge CSO Tracy Reinhold for an additional session, The Changing Role of the CSO in Today’s Corporate Landscape,” today, September 25th at 3:30 PM PT. About Everbridge Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 4,000 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 2 billion messages in 2017 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Sweden, the Netherlands, the Bahamas, Singapore, Greece, Cambodia, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Communications, Safety Connection™, IT Alerting, Visual Command Center®, Crisis Commander®, Community Engagement™ and Secure Messaging. Everbridge serves 9 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, six of the 10 largest global consulting firms, six of the 10 largest global auto makers, all four of the largest global accounting firms, four of the 10 largest U.S.-based health care providers and four of the 10 largest U.S.-based health insurers. Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Beijing, Kolkata, London, Oslo and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook. Cautionary Language Concerning Forward-Looking Statements This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding the anticipated opportunity and trends for growth in our critical communications and enterprise safety applications and our overall business, our market opportunity, our expectations regarding sales of our products, and our goal to maintain market leadership and extend the markets in which we compete for customers. These forward-looking statements are made as of the date of this press release and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of management. Words such as “expect,” “anticipate,” “should,” “believe,” “target,” “project,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “could,” “intend,” variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to: the ability of our products and services to perform as intended and meet our customers’ expectations; our ability to attract new customers and retain and increase sales to existing customers; our ability to increase sales of our Mass Notification application and/or ability to increase sales of our other applications; developments in the market for targeted and contextually relevant critical communications or the associated regulatory environment; our estimates of market opportunity and forecasts of market growth may prove to be inaccurate; we have not been profitable on a consistent basis historically and may not achieve or maintain profitability in the future; the lengthy and unpredictable sales cycles for new customers; nature of our business exposes us to inherent liability risks; our ability to attract, integrate and retain qualified personnel; our ability to successfully integrate businesses and assets that we may acquire; our ability to maintain successful relationships with our channel partners and technology partners; our ability to manage our growth effectively; our ability to respond to competitive pressures; potential liability related to privacy and security of personally identifiable information; our ability to protect our intellectual property rights, and the other risks detailed in our risk factors discussed in filings with the U.S. Securities and Exchange Commission (“SEC”), including but not limited to our Annual Report on Form 10-K for the year ended December 31, 2017 filed with the SEC on March 12, 2018. The forward-looking statements included in this press release represent our views as of the date of this press release. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release. All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners.

Contacts

Everbridge Jeff Young, 781-859-4116 jeff.young@everbridge.com or Jeff Benanto, 781-373-9879 jeff.benanto@everbridge.com

Everbridge Expands ELEVATE 2018: The CSO Summit Series to London, Washington D.C., Atlanta and Boston

  • London keynotes to feature British national security advisors Lord Jonathan Evans and Lord Toby Harris
  • Uber CSO and former National Counterterrorism Center Director, Matt Olsen, to keynote U.S. events
BURLINGTON, Mass. September 6, 2018 – Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and enterprise safety software applications to help keep people safe and businesses running, today announced a multi-city expansion of its ELEVATE 2018 CSO networking and roundtable series to include London, Washington D.C., Atlanta and Boston.  The CSO-only events, led by Chief Security Officers from some of the top brands around the world, provide an opportunity for senior-level security leaders to discuss elevating security’s role within today’s modern threat environment. The expanded ELEVATE 2018 CSO summit series kicks off in London on October 2nd featuring a keynote from Lord Jonathan Evans, one of the British government’s principal advisors on national security threats including terrorism, cyber security and espionage.  Lord Evans was formerly Director General of the British Security Service MI5 and had overall responsibility for protecting the UK from threats to national security.  Also keynoting the London event will be Lord Toby Harris, member of the UK Joint Committee on National Security, who led the independent review for the Mayor of London on the city’s preparedness to respond to a major terrorist incident.  Panelists in London will feature security leaders from Ernst & Young, Tate Galleries and The Francis Crick Institute. For the U.S. events, Matt Olsen, CSO of Uber and former Director of the National Counterterrorism Center under President Obama, will keynote along with Everbridge CSO Tracy Reinhold, former Special Agent with the Federal Bureau of Investigation who also led the FBI’s intelligence division. Olsen and Reinhold will be joined by a panel of CSOs and security leaders in each location from among Biogen, Fannie Mae, Invesco, Marriott, State Street Bank, and The Southern Company, discussing the role innovation and technology play in managing today’s critical events. “As security leaders, we are constantly confronted with an escalating threat environment that is compounded by an increasingly mobile work force,” said Tracy Reinhold, CSO of Everbridge. “CSOs must continually adapt to elevate the internal value of their function, gain more investment and resources, and analyze risk data and intelligence in order to ensure the safety of their employees, company operations, supply chain, and brand reputation. The ELEVATE events provide CSOs with an intimate venue to connect with their peers and to learn how to optimize their security strategies and align them to business objectives.” The complete Fall dates and locations for ELEVATE 2018 include: ELEVATE 2018 kicked off in the Spring with five CSO roundtables and over 100 attending executives who discussed topics such as: quantifying the role of the CSO, breaking down silos/building cross-functional relationships, and closing feedback loops between departments to mitigate the risk of insider threats. To read key takeaways from the initial events, click here. To learn more about ELEVATE 2018 and to register for a Summit near you, please visit: http://elevatecsoroundtable.com/register/ About Everbridge Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 4,000 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 2 billion messages in 2017 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Sweden, the Netherlands, the Bahamas, Singapore, Greece, Cambodia, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Crisis Commander®, Community Engagement™ and Secure Messaging. Everbridge serves 9 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, six of the 10 largest global consulting firms, six of the 10 largest global auto makers, all four of the largest global accounting firms, four of the 10 largest U.S.-based health care providers and four of the 10 largest U.S.-based health insurers. Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Beijing, Kolkata, London, Oslo and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook. All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners. Media Contacts: Jeff Young Everbridge jeff.young@everbridge.com 781-859-4116

Everbridge and the National Center for Missing & Exploited Children Celebrate 4 Years of Collaboration in Helping Bring Home Missing Kids

BURLINGTON, Mass. September 4, 2018 — Everbridge and the National Center for Missing & Exploited Children® (NCMEC) celebrate the ongoing success of their alliance that has helped to reunite missing children with their families over the past four years. Since launching the venture in 2014, NCMEC has provided support to law enforcement in hundreds of cases nationwide—cases which were brought to the organization’s attention with Everbridge’s help. Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management software designed to help keep people safe and businesses running, enables police and sheriff’s departments, among others, to send alerts to their residents through a secure network. Those alerts are monitored by NCMEC for cases involving missing or exploited children. When a relevant match is found, NCMEC reaches out to law enforcement to offer its vast resources and support. In the past year alone, over 700 incidents have been sent to them through the Everbridge network. “The use of technology to provide alerts about a missing child is an invaluable timesaver, especially given the need to act quickly in these cases,” said John Bischoff, NCMEC Executive Director, Missing Children Division. “Everbridge products play an instrumental role in that alerting process, which is key to finding missing children and bringing them home safely.”  Everbridge’s network of municipal, county, and state police departments helps those organizations collaborate locally and, in the case of NCMEC, nationally. At a time when public safety budgets and staff continue to be stretched, interagency cooperation and teamwork is essential to keeping people safe. In the recent case of a young girl who went missing last year from her home in Georgia, NCMEC received an Everbridge alert from local law enforcement, provided the girl’s family with emotional support, and sent someone with search team expertise to provide on-site assistance to law enforcement.  After a day of searching, she was located alive in a wooded area, transported to a local hospital for evaluation, and brought home safely. “Everbridge is in the business of safety,” explains Everbridge CEO Jamie Ellertson. “It is an honor any time we can help agencies work together to safeguard our communities.  We are proud to continue our work with the National Center for Missing & Exploited Children to help protect our most valuable asset, our children.” About Everbridge Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to keep people safe and businesses running. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 4,000 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans. The company’s platform sent over 2 billion messages in 2017 and offers the ability to reach over 500 million people in more than 200 countries and territories, including the entire mobile populations on a country-wide scale in Sweden, the Netherlands, the Bahamas, Singapore, Greece, Cambodia, and a number of the largest states in India. The company’s critical communications and enterprise safety applications include Mass Notification, Incident Management, Safety Connection™, IT Alerting, Visual Command Center®, Crisis Commander®, Community Engagement™ and Secure Messaging. Everbridge serves 9 of the 10 largest U.S. cities, 8 of the 10 largest U.S.-based investment banks, all 25 of the 25 busiest North American airports, six of the 10 largest global consulting firms, six of the 10 largest global auto makers, all four of the largest global accounting firms, four of the 10 largest U.S.-based health care providers and four of the 10 largest U.S.-based health insurers. Everbridge is based in Boston and Los Angeles with additional offices in Lansing, San Francisco, Beijing, Kolkata, London, Oslo and Stockholm. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook. All Everbridge products are trademarks of Everbridge, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners. Media Contacts: Jim Gatta Everbridge jim.gatta@everbridge.com 215-290-3799 Jeff Young Everbridge jeff.young@everbridge.com 781-859-4116

Latest News

Using Alerts to Keep Residents Safe

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Most large municipalities use messaging systems to push out emergency information, but getting people to register needs to be a priority.

  As Hurricane Florence raced toward the Eastern Seaboard, emergency management officials in Chesapeake, Virginia used a variety of platforms to keep residents apprised of the danger. They gave updates to local media. They posted information on social media. And they sent messages, including evacuation orders, through Chesapeake Alert, the city’s official emergency alert system. The platform, created and hosted by communications and safety solutions company Everbridge, allows government officials to send messages in a variety of ways, including text messages, emails and recorded phone calls. Virginia state law requires localities with a population of at least 50,000 to have a warning system in place, and most larger municipalities across the country use some version of a messaging service, known as a reverse 911 system, to communicate emergency information. Typically, those systems, including Chesapeake Alert, are the only official way to receive updates from a locality’s emergency management personnel. But getting residents to sign up can be a challenge. In Chesapeake, a city with 86,000 households, just 20,000 people have registered to receive emergency messages. “We do get a database of publicly available telephone numbers that we update annually,” said Lizz Gunnufsen, the city’s public communications coordinator. “But the key to being able to contact people effectively is to get them to register in the system, because it gives people the flexibility to put in alternate contact information. If you do evacuate, for example, you don’t want your home phone number to be the only one in the system. You still want to be reachable.” Registration typically spikes during a major event like Hurricane Florence—two years ago, more than 350,000 people opted in to an Everbridge system during the 24 hours before Hurricane Matthew hit Florida—but new enrollees may miss the first messages sent during the incident. Promoting registration ahead of emergencies is key, but can be difficult to accomplish on a limited marketing budget, said Robb Braidwood, Chesapeake’s deputy coordinator of emergency management. “We have roughly 86,000 households in Chesapeake, or about 250,000 people, and we really need more of these people to register to get this information. That’s a big problem for all localities,” he said. “Our census numbers say we have about 36,000 people in our Zone A evacuation area, for example, and when we sent a message out to that zone, we called about 9,500 people.” The city works to promote registration year-round by encouraging residents to subscribe to messages related to other topics, including parks and recreation, schools and trash reminders.
“That’s one of the reasons we like Everbridge, is that it does allow us to provide subscription notifications. We use that to build the emergency notifications,” Gunnufsen said. “That’s been pretty effective for us. Those are the people we know we can reach.
To send a message during an emergency, officials log into the Everbridge system and can choose whether to draft their own text or use a pre-written template. For phone calls, the platform can automatically translate text into voice, but officials in Chesapeake opted to record their own message for evacuation orders during Florence, Gunnufsen said. “It’s such a profound responsibility to tell people they need to leave their homes because they’re not safe,” she said. “In this instance we felt it would be better if it was a person speaking to them. And hitting ‘send’ is the scariest thing ever.” If an area suffers a power outage or an internet failure, customers can call Everbridge and be connected to a live operator who can send a message on behalf of a municipality, though that tends to be somewhat rare, according to Riz Karim, the company’s vice president of services and support. “We tend to not get a huge amount of customers calling in to a live operator because in this day and age as long as you have data access, you can generally send out a notification,” he said. “But we do get a few.”