Critical Customer Communications
Security breaches, service outages, application issues, product recalls and other critical incidents can create a multitude of problems for all types of organizations, such as unhappy customers and high call center volume.
Everbridge Critical Customer Communications provides organizations with the capabilities to face these challenges. Global, multi-modal messaging allows you to easily keep customers informed during critical incidents and minimize inbound call center volume.
Everbridge for the Oil and Gas Industry
Improve call-out times, drive operational efficiency, and achieve unprecedented levels of employee accountability with Everbridge’s best-in-class incident notification technology. Read More
When you need to reach on-call staff quickly, you don’t want to spend time searching schedules on whiteboards or sifting through spreadsheets to find the people you need. Read More
Up to 80% of downtime is caused by either human error or a failure to follow set processes. To reduce mistakes and maximize IT system uptime, you need to ensure that the right experts are engaged as quickly as possible and are communicating with the most up-to-date information. details
Everbridge Brochure – Corporate
Whether dealing with incident management, operational communication, or emergency notification, your organization needs to seamlessly reach distributed workforce and stakeholders in any location, across a variety of devices. And when operational issues threaten downtime, or emergency issues threaten lives, access to real-time situational intelligence empowers you to make decisions with confidence.
Everbridge Brochure – Government
Quick and reliable Emergency Communication is critical to the operations of any municipality. whether related to criminal activities, severe weather or missing persons, the ability to quickly and reliably reach staff, emergency personnel, and citizens – over any voice or text device – and confirm receipt of notifications – can help protect life and property. As part of the eNS evolution, real-time data such as social media feeds, weather alerts, and visual data from on-the-scene mobile users can now be used to create situational intelligence. Situational intelligence provides critical insight into developing events and can be used by authorities to help prevent a crisis before it occurs or to manage the aftermath of an incident.
What Does Everbridge Do?
The Everbridge Critical Event Management platform helps you get the right message, to the right person, at the right time. Read More
Spring Release – Threat View (powered by NC4)
Threat View (powered by NC4) is the newest addition to Interactive Visibility, which alerts organizations of threats, including hurricanes, bombings, and cyber attacks. Read More
Spring Release – Mobility Enhancements
Everbridge experts discuss new features of the Mobile Member application, including mobile thresholds and unsolicited messages, as part of the Spring Release. Read More