{"id":88397,"date":"2022-08-09T16:25:06","date_gmt":"2022-08-09T16:25:06","guid":{"rendered":"https:\/\/www.everbridge.com\/?page_id=88397"},"modified":"2025-01-16T17:19:36","modified_gmt":"2025-01-16T17:19:36","slug":"support","status":"publish","type":"page","link":"https:\/\/www.everbridge.com\/de\/support\/","title":{"rendered":"\u00a0Support\u00a0"},"content":{"rendered":"<div class=\"wp-block-tenup-hero-inside-rebrand\">\n\t<div class=\"hero-inside-block-rebrand\">\n\t\t<div class=\"hero-inside-container\">\n\t\t\t\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column hero-inside-column hero-inside-left is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h6 class=\"wp-block-heading hero-sub-title\" id=\"h-\"><\/h6>\n\n\n\n<h1 class=\"wp-block-heading hero-entry-title\" id=\"h-support\">Support<\/h1>\n\n\n\n<p class=\"hero-content lead \"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column hero-inside-column hero-inside-right is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image aligncenter size-full is-resized hero-image-wrap\"><div class=\"wp-block-image-wrap\"><img decoding=\"async\" src=\"https:\/\/www.everbridge.com\/wp-content\/uploads\/2023\/05\/support-2023.png\" alt=\"Support 2023\" class=\"wp-image-95356\" style=\"width:500px;height:500px\" \/><\/div><\/figure>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group pt-1 content-with-urls-pattern-rebrand has-ffffff-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column list-items-content is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<h3 class=\"wp-block-heading\" id=\"h-have-a-problem-we-can-help\">Have a problem? We can help<\/h3>\n\n\n\n<p class=\"\">To report a problem, please log into the Everbridge Support Center to submit a new case with Everbridge Technical Support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading pt-1 pb-1 has-000000-color has-text-color\" id=\"h-need-answers\">Need answers?<\/h3>\n\n\n\n<h4 class=\"wp-block-heading pb-1 has-000000-color has-text-color\" id=\"h-log-in-to-the-everbridge-support-center\">Log in to the Everbridge Support Center:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Submit, view, modify and manage your cases<\/strong><\/li>\n\n\n\n<li><strong>View our latest release notes<\/strong><\/li>\n\n\n\n<li><strong>Search our knowledge base<\/strong><\/li>\n\n\n\n<li><strong>Take part in our community<\/strong><\/li>\n\n\n\n<li><strong>Submit enhancement requests<\/strong><\/li>\n\n\n\n<li><strong>Sign up to receive Everbridge service advisories and security bulletins<\/strong><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column list-items is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\">\n<p class=\"\"><a href=\"https:\/\/manager.everbridge.net\/login\" target=\"_blank\" rel=\"noreferrer noopener\">manager.everbridge.net<\/a><\/p>\n\n\n\n<p class=\"\"><a href=\"https:\/\/manager.everbridge.eu\/login\" target=\"_blank\" rel=\"noreferrer noopener\">manager.everbridge.eu<\/a><\/p>\n\n\n\n<p class=\"\"><a href=\"https:\/\/supportportal.everbridge.com\/hc\/en-us\">Everbridge Support Portal<\/a><\/p>\n\n\n\n<p class=\"\"><a href=\"https:\/\/www.everbridge.com\/everbridge-university\/\">Everbridge University<\/a><\/p>\n\n\n\n<p class=\"\"><a href=\"https:\/\/www.youtube.com\/c\/EverbridgeUniversity\" target=\"_blank\" rel=\"noreferrer noopener\">Everbridge Microlearning <\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-000000-color has-text-color\" id=\"h-visit-the-everbridge-university-youtube-for-microlearning\">Visit the Everbridge Support Center Microlearning section<\/h2>\n\n\n\n<p class=\"\">Visit the Everbridge University YouTube channel and learn more about using Everbridge to help keep your people safe and your business running.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full mt-3 mb-3wp-block-image mb-3\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.everbridge.com\/de\/wp-content\/uploads\/sites\/4\/2025\/01\/Microlearning-Banner-Corporate-Website-1-1024x192-1.png\" alt=\"Microlearning Banner Corporate Website 1 1024x192\" class=\"wp-image-92614\"\/ width=\"1024\" height=\"192\" srcset=\"https:\/\/www.everbridge.com\/de\/wp-content\/uploads\/sites\/4\/2025\/01\/Microlearning-Banner-Corporate-Website-1-1024x192-1.png 1024w, https:\/\/www.everbridge.com\/de\/wp-content\/uploads\/sites\/4\/2025\/01\/Microlearning-Banner-Corporate-Website-1-1024x192-1-300x56.png 300w, https:\/\/www.everbridge.com\/de\/wp-content\/uploads\/sites\/4\/2025\/01\/Microlearning-Banner-Corporate-Website-1-1024x192-1-768x144.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading pt-4 has-000000-color has-text-color\" id=\"h-log-in-to-everbridge-university-for-online-training\">Log in to Everbridge University for online training<\/h2>\n\n\n\n<p class=\"\">Visit Everbridge University to learn more about using Everbridge to help keep your people safe and your business running.<\/p>\n\n\n\n<p class=\"\">Log in from the Manager Portal,&nbsp;<a href=\"http:\/\/manager.everbridge.net\" target=\"_blank\" rel=\"noreferrer noopener\">manager.everbridge.net<\/a>&nbsp;or&nbsp;<a href=\"http:\/\/manager.everbridge.eu\" target=\"_blank\" rel=\"noreferrer noopener\">manager.everbridge.eu&nbsp;<\/a>and choose the&nbsp;<strong>\u2018?\u2019<\/strong>&nbsp;icon, then select Everbridge University.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns pt-3 pb-3 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-000000-color has-text-color\" id=\"h-login-for-administrators-and-message-senders\">Login for administrators and message senders<\/h3>\n\n\n\n<p class=\"\">For company or Government workers currently using Everbridge, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Account Administrators<\/strong><\/li>\n\n\n\n<li><strong>Organization Administrator<\/strong><\/li>\n\n\n\n<li><strong>Dispatchers<\/strong><\/li>\n\n\n\n<li><strong>Operator<\/strong><\/li>\n\n\n\n<li><strong>Group Manager<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"mb-2 \">Please login through the&nbsp;<strong>Client Login Portal:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-style-1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/manager.everbridge.net\/login\" target=\"_blank\" rel=\"noreferrer noopener\">Client login<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-000000-color has-text-color\" id=\"h-message-recipients\">Message recipients<\/h3>\n\n\n\n<p class=\"\">If you have a question about a message you received, but do not have a login to the Everbridge Member Portal,&nbsp;<strong>you need to verify the name of the sender and contact them directly.<\/strong><\/p>\n\n\n\n<p class=\"\">Please be aware that third parties use the Everbridge platform to send important notifications.&nbsp; If you need help, contact the party that messaged you directly (i.e., your message may have originated from your city or government).<\/p>\n\n\n\n<p class=\"\">For changes to your profile, log in to the third party\u2019s member portal or contact the sender directly.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group quote-pattern mt-4 mb-4 has-1437-c-1-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column quote-content-section is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-columns quote-description-section is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<blockquote class=\"wp-block-quote has-ffffff-color has-text-color is-layout-flow wp-block-quote-is-layout-flow\" id=\"h-we-had-an-employee-who-left-the-office-at-lunchtime-as-a-bombing-was-occurring-and-she-was-walking-towards-that-area-we-were-able-to-instantly-notify-her-so-she-didn-t-get-caught-in-the-mayhem\">\n<p class=\"has-eb-large-font-size \">\u201cSupport was great to work with! Always appreciate someone who is willing to go that extra bit to ensure the questions are fully answered and verified when needed.\u201d<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns pt-3 pb-3 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-000000-color has-text-color\" id=\"h-everbridge-emergency-live-operator-service\">Everbridge emergency live operator service<\/h2>\n\n\n\n<p class=\"\">For customer emergency notifications, where access to the Everbridge solutions via a web browser or mobile application is not available, all users can call our Emergency Live Operator phone line and a representative will assist you in sending an emergency notification.&nbsp;<strong>Please be prepared to provide your user name and answer to your security question.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table data-nosnippet class=\"has-fixed-layout\"><tbody><tr><td><strong>Global direct emergency live operator<\/strong><\/td><td><strong>+1 818-230-9797<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table data-nosnippet class=\"has-fixed-layout\"><tbody><tr><td><strong><strong>North America toll free emergency live operator<\/strong><\/strong><\/td><td><\/td><\/tr><tr><td>United States &amp; Canada<\/td><td>877-220-4911<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table data-nosnippet class=\"has-fixed-layout\"><tbody><tr><td><strong><strong><strong>EMEA toll Free emergency live operator<\/strong><\/strong><\/strong><\/td><td><\/td><\/tr><tr><td>France<\/td><td>0-805-08-06-13<\/td><\/tr><tr><td>Germany<\/td><td>0800-181-9027<\/td><\/tr><tr><td>Spain<\/td><td>900-83-88-75<\/td><\/tr><tr><td>United Kingdom<\/td><td>(0) 800-098-8273<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table data-nosnippet class=\"has-fixed-layout\"><tbody><tr><td><strong><strong><strong><strong>APAC toll free emergency live operator<\/strong><\/strong><\/strong><\/strong><\/td><td><\/td><\/tr><tr><td>Australia<\/td><td>+61 (1300) 816168<\/td><\/tr><tr><td>Singapore<\/td><td>+65 3165 5672<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group quote-carousel  mt-4 mb-4 is-layout-flow wp-block-group-is-layout-flow\"><div class=\"content-slider \" data-slides-per-page=\"1\">\n\t<div style=\"--slider-height: 480px;\" class=\"content-slider-inner\">\n\t\t\n<div class=\" content-slide type-custom has-background-dim-50\">\n\t\n\t\t\t<div class=\"inner-text-wrapper\">\n\t\t\t<div class=\"inner-text\">\n\t\t\t\t\n\n<p class=\"\">\u201cOne call, one agent, solution discovered.\u201d<\/p>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\" content-slide type-custom has-background-dim-50\">\n\t\n\t\t\t<div class=\"inner-text-wrapper\">\n\t\t\t<div class=\"inner-text\">\n\t\t\t\t\n\n<p class=\"\">\u201cThe support was VERY timely and handled perfectly.\u201d<\/p>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\" content-slide type-custom has-background-dim-50\">\n\t\n\t\t\t<div class=\"inner-text-wrapper\">\n\t\t\t<div class=\"inner-text\">\n\t\t\t\t\n\n<p class=\"\">\u201cPrompt, efficient and patient support. Much appreciated.\u201d<\/p>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\" content-slide type-custom has-background-dim-50\">\n\t\n\t\t\t<div class=\"inner-text-wrapper\">\n\t\t\t<div class=\"inner-text\">\n\t\t\t\t\n\n<p class=\"\">\u201cFriendly, very helpful and quite professional. A joy to work with.\u201d<\/p>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\" content-slide type-custom has-background-dim-50\">\n\t\n\t\t\t<div class=\"inner-text-wrapper\">\n\t\t\t<div class=\"inner-text\">\n\t\t\t\t\n\n<p class=\"\">\u201cThe team called me to make sure I got my access unlocked and my new temp password. I could not be happier for the support from the Tech team.\u201d<\/p>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading pt-3 has-000000-color has-text-color\" id=\"h-everbridge-is-backed-by-an-award-winning-service-team\">Everbridge is backed by an award-winning service team<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-medium is-resized pt-1 pb-0wp-block-image pb-0\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.everbridge.com\/wp-content\/uploads\/2022\/08\/Silver-Stevie-Winner-2021-300x180.jpeg\" alt=\"\" class=\"wp-image-88715\" style=\"width:250px;height:150px\"\/ width=\"360\" height=\"200\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-000000-color has-text-color\" id=\"h-customer-service-rocks-two-stevie-awards\">Customer service rocks two Stevie Awards<\/h4>\n\n\n\n<p class=\"\">The Stevie<sup>\u00ae<\/sup>&nbsp;Awards are presented to organizations throughout the world for best-in-class Customer Service.&nbsp; It is recognized as one of the world\u2019s premier business awards for excellence in customer service and contact centers.&nbsp; We are proud to announce that Everbridge has been awarded two&nbsp;<a href=\"https:\/\/stevieawards.com\/sales\/2020-stevie%C2%AE-award-winners#CustomerServiceTeam\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Service Stevie Awards<\/a>&nbsp;for 2021 in the following categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer Service Department of the Year Award<\/li>\n\n\n\n<li>Customer Service Team of the Year Award<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full pt-3 pb-3wp-block-image pb-3\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.everbridge.com\/wp-content\/uploads\/2022\/08\/HDI.png\" alt=\"\" class=\"wp-image-88417\"\/ width=\"168\" height=\"70\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading has-000000-color has-text-color\" id=\"h-customer-service-achieves-prestige-hdi-award\">Customer service achieves prestige HDI Award<\/h4>\n\n\n\n<p class=\"\">Each year,&nbsp;<a href=\"https:\/\/www.thinkhdi.com\/library\/supportworld\/2020\/announcing-service-support-award-winners-2020\" target=\"_blank\" rel=\"noreferrer noopener\">HDI<\/a>&nbsp;honors the very best in the technical support and service management profession, recognizing the teams and organizations that have achieved and maintain the highest standards of quality and customer satisfaction. The HDI Service and Support Awards showcase the teams that excel at service and support and elevate their businesses by their excellent work.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>2020 Best Customer Experience<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group cards-image-wrap-pattern-rebrand cards-image-on-right-pattern-rebrand is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<figure class=\"wp-block-image size-full is-resized mb-2wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.everbridge.com\/wp-content\/uploads\/2023\/04\/Logo_Everbridge-University-Color.svg\" alt=\"Logo Everbridge University Color\" class=\"wp-image-94680\" style=\"width:561px;height:154px\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-000000-color has-text-color has-eb-large-font-size\" id=\"h-turn-your-team-into-power-users\">Turn your team into power users<\/h2>\n\n\n\n<h4 class=\"wp-block-heading has-000000-color has-text-color\" id=\"h-everbridge-university-sets-you-up-for-success\">Everbridge University sets you up for success<\/h4>\n\n\n\n<p class=\"\">Everbridge University provides interactive training on fundamental product concepts, features, and best practices to give your team confidence when using Everbridge products. Options range from online courses to best practice documentation to online training and live webinars. Your team members can directly apply concepts to achieving your organization\u2019s objectives in a manner that suits their needs.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-style-1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/manager.everbridge.net\/login\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Log in to Everbridge University<\/strong><\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-button-style-1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.everbridge.com\/platform\/everbridge-university\/\"><strong>Learn more<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-full is-style-rc-upward-arc-right-bottomwp-block-image is-style-rc-left-bottom\"><img decoding=\"async\" src=\"https:\/\/www.everbridge.com\/wp-content\/uploads\/2023\/10\/Everbridge-University-user-studying-at-desk.png\" alt=\"Everbridge University User Studying At Desk\" class=\"wp-image-97846\" style=\"object-fit:cover\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group cards-image-wrap-pattern-rebrand cards-image-on-left-pattern-rebrand is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<figure class=\"wp-block-image size-full is-style-rc-right-topwp-block-image is-style-rc-right-top\"><img decoding=\"async\" src=\"https:\/\/www.everbridge.com\/wp-content\/uploads\/2023\/10\/Everbridge-University-certificates.png\" alt=\"Everbridge University Certificates\" class=\"wp-image-97845\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h2 class=\"wp-block-heading has-000000-color has-text-color has-eb-large-font-size\" id=\"h-get-certified\">Get certified<\/h2>\n\n\n\n<h4 class=\"wp-block-heading has-000000-color has-text-color\" id=\"h-advance-your-career-with-an-everbridge-certification\">Advance your career with an Everbridge certification<\/h4>\n\n\n\n<p class=\"\">Certification is a great opportunity to advance your career and demonstrate your credibility to employers, colleagues, and customers.&nbsp; Our program will teach you best practices in crisis management and business resilience so that you can have confidence in appropriately managing any incident.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-button-style-1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.everbridge.com\/platform\/everbridge-university\/\"><strong>Find out more<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Have a problem? We can help To report a problem, please log into the Everbridge Support Center to submit a\u2026 <\/p>\n","protected":false},"author":1,"featured_media":83698,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_trash_the_other_posts":false,"_hide_footer":false,"product_schema":[],"resource_type":[],"editor_notices":[],"footnotes":""},"coauthors":[],"class_list":["post-88397","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_primary_category":null,"featured_image_src":"https:\/\/www.everbridge.com\/de\/wp-content\/uploads\/sites\/4\/2022\/03\/Support-hero.jpg","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00a0Support\u00a0 - Everbridge<\/title>\n<meta name=\"description\" content=\"You have a problem with our Service? We can help. 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