{"id":88540,"date":"2022-08-23T13:49:57","date_gmt":"2022-08-23T13:49:57","guid":{"rendered":"https:\/\/www.everbridge.com\/fr\/?page_id=88540"},"modified":"2024-02-21T17:36:04","modified_gmt":"2024-02-21T17:36:04","slug":"crisis-management","status":"publish","type":"page","link":"https:\/\/www.everbridge.com\/fr\/products\/crisis-management\/","title":{"rendered":"Crisis Management"},"content":{"rendered":"
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GAREZ LE CONTR\u00d4LE ET LA MA\u00ceTRISE DE LA SITUATION
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Crisis Management<\/h1>\n<\/div>\n\n\n\n
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Comment la gestion de crise fonctionne<\/h2>\n\n\n\n

S\u2019appuyant sur la plateforme de gestion des \u00e9v\u00e9nements critiques<\/a> Everbridge, la gestion de crise optimise votre r\u00e9ponse aux \u00e9v\u00e9nements critiques en orchestrant toutes les activit\u00e9s, \u00e9quipes, ressources et communications de gestion de crise dans une seule et m\u00eame application.<\/p>\n\n\n\n

Toutes les parties prenantes \u2013 des intervenants sur le terrain aux dirigeants r\u00e9unis en salle de r\u00e9union \u2013 travaillant \u00e0 partir d\u2019une vue d\u2019ensemble commune des op\u00e9rations, vous pouvez \u00eatre assur\u00e9 que vos plans d\u2019intervention seront ex\u00e9cut\u00e9s et que vous ne serez pas oblig\u00e9 de d\u00e9laisser vos activit\u00e9s critiques pour fournir un compte rendu de la situation.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Point de vue des clients<\/h2>\n\n\n\n

Southern Glazer\u2019s Wine & Spirits<\/p>\n\n\n\n

Lors de la conf\u00e9rence Resilience 2019 d\u2019Everbridge, nous avons eu l\u2019occasion d\u2019\u00e9changer avec Richard Biber, responsable de la continuit\u00e9 des activit\u00e9s chez Southern Glazer\u2019s Wine & Spirits. Richard nous a fait part de la fa\u00e7on dont il con\u00e7oit son r\u00f4le et dont il tient compte \u00e0 la fois de l\u2019activit\u00e9 et de sa mission afin d\u2019optimiser la gestion de crise et la continuit\u00e9 des activit\u00e9s. Il a \u00e9galement discut\u00e9 de l\u2019importance d\u2019une intervention d\u2019Everbridge au-del\u00e0 des \u00e9v\u00e9nements critiques afin d\u2019apporter une valeur ajout\u00e9e suppl\u00e9mentaire aux employ\u00e9s et aux clients de l\u2019entreprise.<\/p>\n\n\n\n

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Watch customer perspective video<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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La gestion de crise unifie vos processus de continuit\u00e9 des activit\u00e9s, de reprise apr\u00e8s catastrophe et de communication d\u2019urgence afin d\u2019acc\u00e9l\u00e9rer les temps de r\u00e9ponse lors de perturbations mineures ou majeures, telles que\u00a0:<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Cas d’utilisation<\/h2>\n<\/div>\n<\/div>\n\n\n\n
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Catastrophe m\u00e9t\u00e9orologique ou naturelle<\/strong><\/h3>\n<\/div>\n\n\n\n
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Panne d’infrastructures critiques<\/strong><\/h3>\n<\/div>\n\n\n\n
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Incident nuisant \u00e0 la r\u00e9putation<\/strong><\/h3>\n<\/div>\n<\/div>\n\n\n\n
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Interruption de la cha\u00eene d’approvisionnement<\/strong><\/h3>\n<\/div>\n\n\n\n
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Incident li\u00e9 \u00e0 la sant\u00e9 et \u00e0 la s\u00e9curit\u00e9<\/strong><\/h3>\n<\/div>\n\n\n\n
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Interruption d’un service public \/ coupure de courant<\/strong><\/h3>\n<\/div>\n<\/div>\n\n\n\n
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Troubles sociaux<\/strong><\/h3>\n<\/div>\n\n\n\n
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Rappel de produit<\/strong><\/h3>\n<\/div>\n\n\n\n
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Gardez le contr\u00f4le et la ma\u00eetrise de la situation<\/h2>\n\n\n\n

Y compris lorsque les crises prennent des tournures impr\u00e9vues<\/p>\n\n\n\n

Les plans d\u2019intervention statiques ne peuvent pas prendre en compte la nature impr\u00e9visible des \u00e9v\u00e9nements critiques qui se produisent dans la vie r\u00e9elle. La gestion de crise fournit une vue d\u2019ensemble commune des op\u00e9rations \u00e0 toutes les parties prenantes et transforme vos plans d\u2019intervention passifs en t\u00e2ches actives tout en vous permettant d\u2019ajouter des t\u00e2ches de fa\u00e7on impromptue lorsque les \u00e9v\u00e9nements prennent une tournure impr\u00e9vue.<\/p>\n\n\n\n

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Assurez-vous de la bonne ex\u00e9cution des plans<\/h2>\n\n\n\n

Dans les d\u00e9lais et dans le bon ordre<\/p>\n\n\n\n

Coordonner les \u00e9quipes et intervenants d\u00e9ploy\u00e9s sur le terrain et veiller \u00e0 ce qu\u2019ils se concentrent sur leurs t\u00e2ches lorsqu\u2019une crise est en cours requiert souvent des efforts manuels cons\u00e9quents qui peuvent ralentir le processus de reprise global. La gestion de crise unifie vos plans d\u2019intervention et permet l\u2019attribution de t\u00e2ches \u00e0 des personnes donn\u00e9es, \u00e0 des groupes ou \u00e0 une fonction.<\/p>\n\n\n\n

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Fournissez des comptes rendus pertinents<\/h2>\n\n\n\n

Une vue d\u2019ensemble commune des op\u00e9rations pour toutes les parties prenantes<\/p>\n\n\n\n

Le fait de devoir fournir des comptes rendus de la situation \u00e0 la direction peut vous obliger \u00e0 d\u00e9laisser certaines activit\u00e9s critiques. Des tableaux de bord des \u00e9v\u00e9nements d\u00e9di\u00e9s et des comptes rendus de situation permettent \u00e0 la direction de suivre en temps r\u00e9el l\u2019avancement de la situation sans avoir \u00e0 d\u00e9ranger l\u2019\u00e9quipe charg\u00e9e de la gestion de crise.<\/p>\n\n\n\n

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La puissance de la gestion de crise<\/h2>\n\n\n\n
  • Unifiez votre r\u00e9ponse<\/li>
  • Acc\u00e9l\u00e9rez le d\u00e9lai de reprise des activit\u00e9s et des services<\/li>
  • R\u00e9duisez les co\u00fbts li\u00e9s \u00e0 la<\/li><\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n
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    Op\u00e9rationnalisez votre r\u00e9ponse<\/h2>\n\n\n\n

    La gestion de crise orchestre toutes les activit\u00e9s, \u00e9quipes et ressources de gestion de crise afin d\u2019acc\u00e9l\u00e9rer le d\u00e9lai de reprise et de limiter les cons\u00e9quences des \u00e9v\u00e9nements critiques tout en fournissant aux dirigeants et aux intervenants sur le terrain une visibilit\u00e9 en temps r\u00e9el.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    UNE PLATEFORME DE GESTION DES \u00c9V\u00c9NEMENTS CRITIQUES (CEM) UNIQUE<\/h3>\n\n\n\n

    Unifiez vos processus de continuit\u00e9 des activit\u00e9s, de reprise apr\u00e8s catastrophe et de communication d’urgence dans une seule et m\u00eame application.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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    PAGE \u00c9V\u00c9NEMENTS<\/h3>\n\n\n\n

    Coordonnez les activit\u00e9s d’intervention via des tableaux de bord op\u00e9rateur, des journaux d’incidents et des fonctions de conf\u00e9rence intelligentes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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    GESTION DYNAMIQUE DES T\u00c2CHES<\/h3>\n\n\n\n

    Attribuez des t\u00e2ches \u00e0 une personne donn\u00e9e, un groupe ou une fonction et ajoutez des t\u00e2ches de mani\u00e8re impromptue.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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    PLANS D’INTERVENTION MOBILES<\/h3>\n\n\n\n

    Ex\u00e9cutez les plans d’intervention et collaborez avec les membres des \u00e9quipes quels que soient l’emplacement o\u00f9 ils se trouvent et les appareils qu’ils utilisent.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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    R\u00c9F\u00c9RENTIEL DE DOCUMENTS<\/h3>\n\n\n\n

    Centralisez l’acc\u00e8s \u00e0 tous les plans d’intervention, t\u00e2ches et documents associ\u00e9s.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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    DISCUSSION SUR LES INCIDENTS<\/h3>\n\n\n\n

    Mettez en place des communications instantan\u00e9es entre les intervenants sur le terrain et avec l’\u00e9quipe de gestion de crise.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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    Communiqu\u00e9 de presse : Introduction \u00e0 la gestion de crise<\/strong><\/h3>\n\n\n\n

    Everbridge lance une solution de gestion de crise afin de coordonner et d\u2019acc\u00e9l\u00e9rer la r\u00e9ponse aux \u00e9v\u00e9nements critiques et la reprise des activit\u00e9s.<\/p>\n<\/div>\n\n\n\n

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    Fiche technique : Gestion de crise<\/strong><\/h3>\n\n\n\n

    Gardez le contr\u00f4le et la ma\u00eetrise de la situation<\/strong>
    La gestion de crise Everbridge fournit aux organisations une solution unique pour la continuit\u00e9 des activit\u00e9s, la reprise apr\u00e8s catastrophe et la communication d\u2019urgence.<\/p>\n<\/div>\n\n\n\n

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    Fiche technique : Notification de masse<\/strong><\/h3>\n\n\n\n

    Tenez les parties prenantes inform\u00e9es<\/strong>
    La notification de masse Everbridge permet aux utilisateurs d\u2019envoyer des notifications \u00e0 des individus ou des groupes sur la base de listes et d\u2019emplacements et en faisant appel \u00e0 l\u2019intelligence visuelle.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Comment la gestion de crise fonctionne S\u2019appuyant sur la plateforme de gestion des \u00e9v\u00e9nements critiques Everbridge, la gestion de crise optimise votre\u2026 <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":88662,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_trash_the_other_posts":false,"_hide_footer":false,"resource_type":[],"editor_notices":[],"footnotes":"","page_schemas":[]},"coauthors":[],"class_list":["post-88540","page","type-page","status-publish","hentry"],"yoast_primary_category":null,"featured_image_src":null,"yoast_head":"\nCrisis Management - Everbridge - Francais<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.everbridge.com\/fr\/products\/crisis-management\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Crisis Management - 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