{"id":88615,"date":"2022-08-25T11:49:50","date_gmt":"2022-08-25T11:49:50","guid":{"rendered":"https:\/\/www.everbridge.com\/fr\/?page_id=88615"},"modified":"2022-09-26T10:32:04","modified_gmt":"2022-09-26T10:32:04","slug":"automatiser-la-reponse-aux-incidents-informatiques","status":"publish","type":"page","link":"https:\/\/www.everbridge.com\/fr\/solutions\/automatiser-la-reponse-aux-incidents-informatiques\/","title":{"rendered":"Automated IT Alerting and Incident Response"},"content":{"rendered":"
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POUR UNE R\u00c9SOLUTION RAPIDE<\/h3>\n\n\n\n

Automatiser la r\u00e9ponse aux incidents informatiques<\/h1>\n<\/div>\n\n\n\n
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Minimiser l\u2019impact sur l\u2019activit\u00e9<\/h2>\n\n\n\n

L\u2019informatique ne sert plus \u00e0 soutenir l\u2019activit\u00e9. Aujourd\u2019hui, l\u2019informatique fait fonctionner l\u2019activit\u00e9. Avec le volume et la vari\u00e9t\u00e9 d\u2019incidents informatiques qui impactent l\u2019activit\u00e9 des entreprises, r\u00e9duire le temps de r\u00e9action aux incidents est devenu un nouvel imp\u00e9ratif entrepreneurial. Plus une entreprise mettra du temps \u00e0 r\u00e9soudre un probl\u00e8me informatique, plus l\u2019impact sur son organisation, ses clients, ses employ\u00e9s, son image de marque notamment, sera important. Non seulement chaque perturbation du service informatique peut vous co\u00fbter des centaines de milliers d\u2019Euros, mais elle peut aussi perturber, distraire et interrompre vos \u00e9quipes informatiques. Dans le monde \u00e9conomique num\u00e9ris\u00e9 actuel, il ne s\u2019agit pas de savoir SI un incident informatique va se produire mais QUAND il va se produire et il faut alors \u00eatre totalement pr\u00e9par\u00e9.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Activit\u00e9s de service, \u00e9quipes de gestion des incidents, \u00e9quipes support<\/h2>\n\n\n\n

Automatisez vos proc\u00e9dures en cas d\u2019incident pour une r\u00e9ponse rapide et coordonn\u00e9e. Lorsque vos services informatiques sont indisponibles, vos clients en p\u00e2tissent et votre \u00e9quipe informatique est sous pression. Utilisez la nouvelle g\u00e9n\u00e9ration d\u2019alertes informatiques pour minimiser l\u2019impact sur votre activit\u00e9 et r\u00e9duire les co\u00fbts de gestion des incidents en automatisant la communication, la collaboration et l\u2019orchestration pour une reprise plus rapide de l\u2019activit\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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S\u00e9curit\u00e9 de l\u2019information<\/h2>\n\n\n\n

Faites collaborer les \u00e9quipes s\u00e9curit\u00e9 et informatique tout en tenant inform\u00e9es les parties prenantes du statut des incidents de s\u00e9curit\u00e9. Au cours d\u2019un incident cybern\u00e9tique, coordonnez la communication et la collaboration pour contenir l\u2019attaque, en limiter les cons\u00e9quences et assurer la conformit\u00e9. <\/p>\n<\/div>\n\n\n\n

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D\u00e9veloppement, exploitation<\/h2>\n\n\n\n

L\u2019utilisation combin\u00e9e des SMS, des e-mails, de Skype et des outils de Chat permet aux d\u00e9veloppeurs et aux op\u00e9rateurs de communiquer tout au long du processus de d\u00e9veloppement. Mais que se passe-t-il en cas de panne ? Un service d\u2019alertes informatiques peut rester le lien entre les d\u00e9veloppeurs et les op\u00e9rateurs m\u00eame dans les pires situations de panne informatique. Les entreprises de DevOps les plus efficaces comprennent que, pour pouvoir continuer quand rien ne va plus, elles doivent automatiser le processus de communication.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Continuit\u00e9 du service informatique \/ Reprise apr\u00e8s sinistre<\/h2>\n\n\n\n

Mettez en place une communication avec les usagers en temps r\u00e9el pour r\u00e9duire les co\u00fbts en limitant les appels entrants additionnels pendant les incidents de service importants, les incidents de s\u00e9curit\u00e9 et la reprise apr\u00e8s sinistre (tests de continuit\u00e9).<\/p>\n<\/div>\n\n\n\n

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La puissance de la plateforme de gestion de crise<\/h2>\n<\/div>\n<\/div>\n\n\n\n
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DES \u00c9QUIPES QUI CONTINUENT \u00c0 SE RELAYER<\/h3>\n\n\n\n

G\u00e9rer le calendrier des astreintes<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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S\u2019APPUYER SUR LES OUTILS EXISTANTS<\/h3>\n\n\n\n

D\u00e9clencher des r\u00e9ponses aux incidents \u00e0 partir des alertes des outils ITOM, SIEM, ITIM et ITSM<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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IDENTIFIER LES BONNES PERSONNES<\/h3>\n\n\n\n

Identifier, localiser, contacter et impliquer les bonnes personnes, au bon moment et au bon endroit<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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R\u00c9DUIRE LES TEMPS DE R\u00c9SOLUTION<\/h3>\n\n\n\n

R\u00e9duire les temps de collaboration avec des syst\u00e8mes de conf\u00e9rence au clic et sans mot de passe et des Chats.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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PERFORMANCE D\u2019\u00c9QUIPE<\/h3>\n\n\n\n

Am\u00e9liorer en continu la productivit\u00e9 et l\u2019efficacit\u00e9 des \u00e9quipes d’intervention gr\u00e2ce aux rapports de performance.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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R\u00c9DUIRE LES CO\u00dbTS<\/h3>\n\n\n\n

Consolider l\u2019ensemble des solutions d\u2019alerte sur une unique plateforme de gestion de crise pour l\u2019entreprise qui assurera une coh\u00e9rence et un co\u00fbt total de possession plus faible.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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IT Alerting d\u2019Everbridge permet d\u2019avoir un processus coh\u00e9rent, pr\u00e9dictible, r\u00e9plicable avec des communications pertinentes et au bon moment.Mark Hydar, Ericsson<\/h2>\n\n\n\n

Mark Hydar, Ericsson<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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Avantages<\/h2>\n\n\n\n
  • Am\u00e9liorer la disponibilit\u00e9 des services informatiques<\/li>
  • Optimiser la productivit\u00e9 des employ\u00e9s et l\u2019efficacit\u00e9 informatique<\/li>
  • Minimiser l\u2019impact sur l\u2019activit\u00e9, r\u00e9duire les t\u00e2ches informatiques non pr\u00e9vues<\/li>
  • \u00c9liminer la corv\u00e9e des alertes<\/li>
  • Att\u00e9nuer les probl\u00e8mes informatiques en utilisant un minimum de ressources additionnelles<\/li>
  • Fluidifier les proc\u00e9dures avec une r\u00e9ponse aux incidents informatiques et des messages coh\u00e9rents, reproductibles, et automatis\u00e9s<\/li><\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n
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    Produits et ressources associ\u00e9s<\/h2>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    Minimiser l\u2019impact sur l\u2019activit\u00e9 L\u2019informatique ne sert plus \u00e0 soutenir l\u2019activit\u00e9. Aujourd\u2019hui, l\u2019informatique fait fonctionner l\u2019activit\u00e9. Avec le volume et\u2026 <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":88394,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_trash_the_other_posts":false,"_hide_footer":false,"resource_type":[],"editor_notices":[],"footnotes":"","page_schemas":[]},"coauthors":[],"class_list":["post-88615","page","type-page","status-publish","hentry"],"yoast_primary_category":null,"featured_image_src":null,"yoast_head":"\nAutomated IT Alerting and Incident Response - Everbridge - Francais<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.everbridge.com\/fr\/solutions\/automatiser-la-reponse-aux-incidents-informatiques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automated IT Alerting and Incident Response - Everbridge - Francais\" \/>\n<meta property=\"og:description\" content=\"Minimiser l\u2019impact sur l\u2019activit\u00e9 L\u2019informatique ne sert plus \u00e0 soutenir l\u2019activit\u00e9. 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