Borough of Chatham to Improve Public Safety and Communication with Mass Notification Leader Everbridge

Glendale, Calif. – The Borough of Chatham, in partnership with Morris County, has implemented Everbridge, the leading provider of interactive communication and mass notification solutions, to keep citizens informed during emergencies. The new mass notification system enables Chatham Borough officials to communicate with residents and businesses within minutes during an emergency situation through multiple contact paths cell phone, home phone, SMS and email. Additionally, officials will be able to alert residents about non-critical notices like road closures and community events.

Residents and businesses listed in Morris County’s 911 database will be automatically subscribed to receive emergency alerts by home phone. In addition, residents can register with the Everbridge system to receive additional information, such as notification of severe weather, electrical outages, fires, flooding, and street closings, as well as non-emergency community information (such as notices of commission/committee meetings.

These messages can be sent to residents using several communication vehicles – cell phone, home phone, email, text messaging, fax, pager, or PDA’s – ensuring that residents and Borough employees receive emergency information and important public service announcements in minutes. The Everbridge system allows each user the flexibility to indicate which communication vehicles should be used to reach them and the order in which they will be used. This allows Chatham Borough officials to target the individuals based on their communication preferences.

The Everbridge system is being provided by Morris County at no additional cost to the municipalities. “The ability for Chatham Borough officials to communicate with residents and business owners during an emergency is critical to providing effective government services. The new system  provides a robust emergency notification system that will allow us to communicate quickly, accurately and efficiently with residents when communication is critical, we hope that residents will register with the system because those who register will have access to a richer array of notifications.” said Chatham Mayor Bruce Harris.

“The Everbridge system is built to target the individual, not simply a single device. In this way we increase the ability of communities such as Chatham to communicate critical information to their citizens. The multiple contact paths and preferred contact methods ensure that citizens have the flexibility to be contacted in a way that fits their personal communications needs,” said Imad Mouline, chief strategy officer, Everbridge.

About Everbridge

Everbridge provides industry-leading interactive communication and mass notification solutions to organizations in all major industries and government sectors.  Everbridge solutions increase connectivity to key audiences, automate communication processes, and integrate social media, data feeds, and recipient feedback into a single communications console.  Ultimately, these solutions provide the insight and infrastructure that help clients save lives, manage critical activities and improve the efficiency of daily operations. For more information about Everbridge, please see www.everbridge.com.