Everbridge Enhances On-the-Scene Reporting and Situational Intelligence for Halloween in Athens County
Glendale, Calif. – Dec. 4, 2013 – Athens County, Ohio, uses Everbridge, the leading provider of critical communication solutions, to improve public safety during its Halloween festivities. Home to Ohio University, Hocking College, and more than 64,000 residents, Athens County deployed the Everbridge solution to manage critical communication with county employees, residents, and event volunteers.
Throughout the year, Athens County hosts a number of events that draw thousands of attendees from around the country, including its annual Halloween Block Party in uptown Athens. This holiday celebration draws roughly 5,000 attendees every year.
“Because Everbridge eliminates communication issues, county public safety officials can collect on-the-scene data and share it with attendees throughout the event. This prevents critical situations from escalating and improves public safety,” said Dan Pfeiffer, director of Athens County 911.
Everbridge allows Athens County to collect on-the-scene videos and photos taken with users’ mobile devices, and share real-time information with public safety resources and attendees. The ability to provide additional situational intelligence combined with interactive weather features and superior ease of use factored into Athens County’s decision to choose Everbridge. “Everbridge is a much more versatile system than what we’ve had in the past,” says Pfeiffer. “It’s user-friendly, has many options for delivering messages, and it takes us less than five minutes to teach someone how to use it.”
The Everbridge solution is also used to share important information and updates with the Athens County community, including drinking water boil orders, weather alerts, and road closure information. The system was recently used to notify residents of a major water leak. Within a half hour of the incident, Athens County was able to deliver a drinking water boil order to residents in the city of Nelsonville and the village of Buchtel to help minimize the incident’s impact.
“Sending messages is fast and simple with Everbridge. By implementing Everbridge, Athens County officials can now notify residents about public safety issues in minutes,” said Imad Mouline, chief technology officer, Everbridge. “And by combining mass communication with two-way interaction and real-time situational intelligence, Athens enhances the safety of large-scale events for everyone attending.”
To learn more about how Athens County uses Everbridge, download the case study here.
Everbridge provides critical communication solutions to more than 30 million end users in all major industries and government sectors around the globe. The Everbridge solutions suite allows clients to manage emergencies, mass notifications, incident communications, and situational intelligence from a single system. Ultimately, these solutions help clients save lives, manage critical activities and improve the efficiency of daily operations. For more information about Everbridge, please see www.everbridge.com.