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Press Release

Everbridge Keeps York County First Responders Up and Running During Critical 911 Paging System Failure

Los Angeles, CA – Febuary 2, 2012 — Everbridge, Inc., the world’s recognized leader in emergency and incident notification solutions announced the successful management of an incident in York County, PA involving a failure of their third-party 911 paging system. With a recent capacity increase of 200% and the introduction of the industry’s first elastic infrastructure model that can reach near infinite scale, Everbridge quickly and efficiently alerted key officials of the 911 system failure.

At around 1:42 pm on January 4th, the county-wide 911 paging system went down for a total of 90 minutes due to the failure of an essential computer component. This critical communication system is typically used to alert firefighters and first responders of emergencies that require their immediate attention or response.

Fire Chief Ira Walker of York County just received a report that the paging system might be down, minutes before the Everbridge alerts were successfully delivered to him via an automated phone call, confirming his suspicions. Almost immediately after he received the Everbridge alert, he was notified of a fire-alarm triggered incident, and was quickly on the road responding with other firefighters from his team. Despite the 911 paging system failure, the Everbridge system helped York County maintain its high standards for emergency and incident response times.

“During 2011 the system was used successfully 498 times for notifications. Our office has found the Everbridge Aware Notification System to be a reliable method to get important information to our emergency responders in a fast, safe and secure manner,” said Michael Fetrow, Director, York County Office of Emergency Management.

The industry’s first elastic infrastructure model Everbridge recently announced the industry’s first elastic infrastructure model, which has zero single-points-of-failure and delivers near infinite scale. This high-volume infrastructure supports dynamic capacity scaling that allows Everbridge to quickly and reliably respond to multiple incidents simultaneously, anywhere in the world, eliminating potential failures caused by inadequate infrastructure planning.

About Everbridge, Inc.
Everbridge empowers better decisions with interactive communications throughout the incident lifecycle to protect your most important assets. The world’s recognized leader in incident notification and management solutions, Everbridge helps more than 30 million people communicate in a crisis and connect on a daily basis. The company’s notification platform is backed by an elastic infrastructure model that delivers near infinite scale, advanced mobile connectivity, and real-time reporting and analytics. More than 1,000 organizations in more than 100 countries — including AT&T,, MD Anderson Hospital System, The State of Connecticut, City of Boston, and Virginia Tech — rely on Everbridge for their emergency notification and day-to-day communication needs to avoid routine and catastrophic failures. For more information about Everbridge solutions, visit Connect with us on Twitter at @everbridge and on Facebook at


Media Contact:Alexander DeLuca
Everbridge, Inc.
Tel: (781) 373-5823 ext. 16

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