Glendale, Calif. – Everbridge, the leading provider of interactive communication and mass notification solutions, has announced a series of educational white papers that detail the six stages of a crisis and the best practices for communication during these events. The white papers are authored by Dr. Robert Chandler, industry expert and author of Emergency Notification. The first white paper in the series, Stage One, The Warning Phase, is now available from Everbridge as a free download.
The Warning Phase is the first stage of a crisis – and often the most critical for emergency notifications. The Warning Phase notifications may be last instructions, reminders, and notices that are communicated before the chaos and confusion of a disaster or emergency springs forth. Even subtle differences in messages may result in either motivating an audience to act in a preferred manner or might unintentionally frighten them and have negative or undesired ramification.
In this paper, Dr. Robert Chandler summarizes five key recommendations for ensuring communications during the warning phase are clear, efficient and impactful to recipients when it matters most.
Download the White Paper
About Dr. Robert Chandler
Dr. Chandler is an internationally recognized social scientific researcher with more than 150
academic and professional papers, including widely circulated “white papers” on emergency and
crisis communication. He has authored more than 75 publications,and is the author or co-author of eight books including: Emergency Notification (2010); Surviving the Pandemic: A Communication Management Guide for Business (2009); Media Relations (2008); Disaster Recovery and the News Media (2007); Managing the Risks for Corporate Integrity: How to Survive and Ethical Misconduct Disaster (2006); Pandemic: Business Continuity Planning Priorities for the Coming
Outbreak (2005); and Crisis and Emergency Communication (2006).
Everbridge provides industry-leading interactive communication and mass notification solutions to organizations in all major industries and government sectors. Everbridge solutions increase connectivity to key audiences, automate communication processes, and integrate social media, data feeds, and recipient feedback into a single communications console. Ultimately, these solutions provide the insight and infrastructure that help clients save lives, manage critical activities and improve the efficiency of daily operations. For more information about Everbridge, please see www.everbridge.com.