Kansas City Aviation Department Selects Innovative Solution from Everbridge for Automated Communications
Leader in Incident Notification Selected to Meet Growing Industry Need for Streamlined Control Center Operations
LOS ANGELES, CA & KANSAS CITY, MO – APRIL 6, 2011 – Everbridge, the world’s recognized leader in incident notification systems, today announced that The Kansas City Aviation Department has successfully implemented Everbridge Matrix® at both the Kansas City International Airport (MCI), as well as the Charles B. Wheeler Downtown Airport (MKC). This revolutionary new application is built on the same award-winning notification platform that has made Everbridge the industry leader over the past decade. Everbridge Matrix streamlines operational communications by utilizing an intelligent workflow based on an incident’s type, location, and severity level—accelerating communication speed, clarity, and situational awareness among staff and administrators.
With highly- configurable workflows and contact hierarchies, Everbridge Matrix automates an organization’s current response plan, or “playbook”, dramatically speeding response and eliminating human error in the control center environment. Integrated reporting and journaling capabilities also provide management with a powerful tool for post-incident analysis, risk mitigation and regulatory compliance.
“In a crisis situation, notifications to airport responders that formerly took more than 20 minutes now takes less than two,” noted Justin Bond of Kansas City International Airport (MKC). “The Everbridge Matrix application allows our personnel to focus their energy on managing and responding to the incident, rather than sending a series of notifications.”
“This is a very important implementation for the Kansas City Aviation Department, and Everbridge will greatly enhance safety, awareness and efficiency within their operation,” said Marc Ladin, Chief Marketing Officer for Everbridge. “We developed the Matrix solution, with heavy influences from our client advisory council, to serve the needs of operationally-driven organizations looking to utilize the power of incident notification in a very efficient manner.”
Everbridge, the world’s recognized leader in incident notification systems, merges technology with industry expertise to help millions of people communicate in a crisis, manage operational incidents and connect on a daily basis. The company’s notification platform and incident lifecycle communications model makes communicating to many as simple and effective as communicating to one. Organizations and civilian agencies in more than 100 countries—including Salesforce.com, Marathon Oil Corporation, the State of Connecticut, the American Red Cross, and Virginia Tech—rely on Everbridge for their emergency notification and day-to-day communication needs. For more information about Everbridge, visit www.everbridge.com
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Director, Product Marketing