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Press Release

Virginia Tech’s Campus-wide Emergency Alerts Powered by Everbridge, Inc. Helped Keep Students and Staff Informed

Background:

  • Everbridge is the core emergency notification provider to Virginia Tech and is utilized to communicate campus-wide during critical situations and crises, such as the tragic event that occurred on their campus yesterday.
  • Everbridge was selected by Virginia Tech as their notification provider after the tragic shootings in 2007 in order to expand their crisis communications and response capability for possible future events.
  • Everbridge “best practices “gleaned from 10 years of providing notification during emergency events includes the requirement to communicate across multiple modalities during a crisis (e.g. phone, sms, voice to text, email, etc.), as audiences use an ever-expanding array of communication devices.  Students may prefer to be reached on their cell phones, but campus faculty and staff may be more likely to respond by email or a call to their office phone.
  • Confirmation of message receipt: This key feature of the Everbridge system provides an interactive communications capability so first-responders can tell who has confirmed receipt of the message, and who has not, to ensure they are able to focus their response efforts more efficiently and effectively.

Higher Education Clients:

Everbridge provides emergency notification services to hundreds of leading organizations worldwide including leading higher education institutions such as Harvard Business School, University of Chicago, Pepperdine, and the University of Michigan.

About Everbridge

More than 25 million people across 105 countries rely on Everbridge to deliver critical information during times of crisis and critical incidents. Everbridge works with business continuity, public safety, emergency, security and crisis communications professionals in over 1,000 companies, organizations, and government entities worldwide to help them address their notifications needs. The company delivers reliable and secure, Web-based (SaaS) emergency and incident notification solutions that ensure organizations are prepared to communicate during any type of incident. For more information about Everbridge solutions, visit www.everbridge.com. Connect with us on Twitter at @everbridge and on Facebook at Facebook.com/everbridgeinc.