Public Transportation System Uses Everbridge to Stay On Track of Incident Information and Response
LOS ANGELES and SAN JOSE, Calif – June 16, 2009 – The Santa Clara Valley Transportation Authority (VTA) has become the first major public transportation provider in America to implement Everbridge Matrix, a state-of-the-art automated incident communications system. The system provider is Everbridge (formerly 3n Global), which is recognized as the world’s leader in incident notification systems, while VTA operates fixed route bus service along 69 routes and also operates 42.2 miles of light rail in the San Francisco Bay area of California.
“By streamlining our incident communications and targeting mission critical information to focused and targeted Operations and Executive Staff, Everbridge Matrix will help VTA increase responsiveness to our customers and ensure industry leading emergency preparedness,” said Mike Hursh, VTA Deputy Director for Maintenance and Security. “We selected Everbridge because of their industry leading, reliable and innovative control center operations and emergency notification applications, as well as their ability to work with and successful projects delivered to local, state and federal government agencies.”
Everbridge Matrix provides VTA with the ability to quickly and reliably make thousands of instantaneous and simultaneous notifications to VTA staff and Board members in case of a natural disaster such as an earthquake or a county-wide evacuation. Messages can be delivered to all standard voice and text communication devices such as phone (landline, mobile and satellite), pager, fax, email, PDAs including BlackBerry, instant messaging (IM), and short message service (SMS).
In addition to adopting Everbridge Matrix, VTA has also deployed the Everbridge Aware emergency notification system to ensure rider safety and safeguard the continuity of business operations during a crisis or disaster.
”VTA enhances the quality of life for the Santa Clara community by providing a safe, easy and efficient transportation system,” said Marc Ladin, Vice President of Global Marketing for Everbridge. “We applaud VTA for its commitment to ensuring the safety of riders and deploying new incident communication technologies like Everbridge Matrix to enhance their response capabilities.”
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region. VTA is responsible for bus, light rail and paratransit operations; congestion management; specific highway improvement projects; countywide transportation planning and provides these services to cities throughout the county including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County.
About Everbridge (formerly 3n Global)
Everbridge, the world’s recognized leader in incident notification systems, merges technology with industry expertise to help millions of people communicate in a crisis, manage operational incidents and connect on a daily basis. The company’s notification platform and incident lifecycle communications model makes communicating to many as simple and effective as communicating to one. Organizations in more than 100 countries—including Salesforce.com, AirTran Airways, the American Red Cross, and Virginia Tech—rely on Everbridge for their emergency notification and day-to-day communication needs. For more information about Everbridge, visit www,everbridge.com