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IBM Resilient

Integration guide

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IBM license: IBM Resilient

Version 30 or higher

Everbridge license: Active IT Alerting standard or IT Alerting enterprise

Version: SaaS Annual Subscription (latest version).


  • IBM Resilient user account must have Master Administrator privileges
  • Everbridge user account with API Privileges
  • An API key is needed, but that will be generated when you perform the procedures in the iPaaS Configuration section of the Everbridge user guide under Documentation at


IBM Resilient requirements:

  • A location for the integration to be installed (it can be installed on the IBM Resilient appliance or on a standalone machine with network access to the appliance).
  • esilient-circuits version 30 or higher must be installed on this machine
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A distributable and documentation for installing the integration on the IBM Resilient side is available on IBM X-Force App Exchange:

Self-service configuration of IBM Resilient integration on the Everbridge platform, by an end user, is easy from the Settings -> Everbridge Open -> iPaaS tab of the Everbridge SaaS application. Click “New Agent”:

Inbound interaction

User can control the conditions under which IBM Resilient automatically triggers incident creation in Everbridge:

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Outbound interaction

Everbridge incident and notification delivery details are available in IBM Resilient:

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When the delivery details link is clicked, a page like the following is displayed (no authentication required):

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You can customize the IBM Resilient workflow:

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You can also customize the fields that are sent to Everbridge:

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And you can change the rules for creating, updating, and closing an Everbridge incident:

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Under Help & Support -> Online Help, read the following section:

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Under Help & Support -> Everbridge Support Center, download the IT Alerting User Guide, and read the following section:

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