The Metropolitan District
The Metropolitan District, a regional water and sewer authority in the Hartford, Connecticut region, leverages Everbridge to facilitate communications within its incident command center, as well as to notify customers during a variety of events through MDC Alerts. “It’s great just to have quick notifications…a process that would normally take us up to an hour, […]
After a significant vetting process of critical communications providers, Loomis made the decision to deploy Everbridge to support their business continuity and resiliency efforts. The organization recognized the strength and resiliency of the Everbridge platform, as well as the company’s pedigree in supporting the business continuity programs of financial service organizations. Loomis uses Everbridge to […]
Jefferson County, Alabama
Jefferson County is the most populous county in the state of Alabama. After a tornado warning was declared by the National Weather Service Birmingham Office, Emergency management officials quickly and decisively issued a tornado warning through Everbridge to over 70,000 area contacts. The Everbridge system was then used throughout the recovery efforts to keep residents […]
Active Shooter Infographic
Be active shooter ready. Download (PDF, 3.02MB) Visit Active Shooter Resource Page
People Inc. is Western New York’s leading non-profit human services agency serving over 13,000 people. Everbridge is used to enable the organization to “quickly and effectively communicate with our sites, employees and our incident management team to provide critical information in the time of an emergency.” The system is also used to enable the organization to […]
Ventura County Wildfire Response
The Ventura County Sheriff’s Office of Emergency Services has a robust public alert & warning program. The county’s VC Alert program is powered by Everbridge and was leveraged extensively during the Thomas Fire to reach residents. Between December 4th and December 15, the Ventura County Sheriff’s Office of Emergency Services issued 64 VC Alert emergency […]
Everbridge Emergency Preparedness Solution
Healthcare systems play a critical role in the United States’ response to emergencies that happen in their communities. From natural disasters to chemical spills to mass casualty incidents, healthcare systems need to be able to communicate and coordinate rapidly with many constituents about how to best respond to the emergency. Medicare (CMS) and The Joint […]
Code42 is an enterprise SaaS company that provides endpoint protection and security solutions. Loren Sadlack handles business continuity and disaster recovery for Code42 and leverages Everbridge to gain accountability of the company’s global employee-base during emergencies and other critical events. Prior to Everbridge, it took the company over 24 hours to confirm the safety and […]
City of Fairfax, Virginia
Walter English is the Deputy Coordinator and Head of Planning for the City of Fairfax, Virginia. Over the past four years, his city has leveraged the Everbridge system to provide residents with “one voice” to communicate emergency and community notifications across multiple modalities. Walter also has integrated Everbridge with other crisis management systems, such as […]
Loudoun County, Virginia
Jeff Fletcher, the Deputy Coordinator of Loudoun County Virginia’s Office of Emergency Management recently detailed the evolving demographics of the county, and how Everbridge has risen to the challenge of meeting the demands of a more mobie-centric populace that desires immediate, helpful community, weather and critical event information.
Event Management in Philadelphia for the 2018 Super Bowl Championship Parade
The Philadelphia Eagles celebrated their first Super Bowl win in franchise history with a parade the size of which the city had never seen, bringing throngs of fans from across the region into the city for the big event. Using Everbridge’s Community Engagement platform, PhilaOEM created and heavily promoted a Mobile Keyword for communicating with […]
How to Avoid Sending a False Alarm
The ballistic missile False Alarm alert that occurred in Hawaii recently has underscored the critical role that these systems play in keeping the public informed. At the same time, it is leading many organizations to ask: Could a false alarm happen to us? What precautions should I take?
Calcasieu Parish Office of Homeland Security and Emergency Preparedness
The Calcasieu Parish Office of Homeland Security and Emergency Preparedness deployed Everbridge to effectively reach residents during a wide range of critical events, including severe weather. Moreover, the Parish was able to expand the system to include all area home health and hospice citizens. The Everbridge tool allowed for easy data upload capabilities so that […]
VCC Connector: Everbridge Mass Notification
Connect Visual Command Center® to Everbridge Mass Notification to get the right message to the right people, before, during, and after critical event. Visual Command Center’s threat assessment and operational visualization software platform integrates with Everbridge Mass Notification so you can instantly communicate with stakeholders, including employees, travelers, and customers as you respond to critical […]
Montgomery County, Maryland
The Montgomery County Office of Emergency Management and Homeland Security (OEMHS) initiated a process of reaching out to private schools via preparedness workshops to ensure they had safety procedures in place. In addition, the agency created a special alert process through Everbridge to ensure the 116 private schools in the area could also receive critical […]
Customer Perspective: Metropolitan Airport Commission (Minneapolis-St. Paul Airport)
Our interview with Jeff Bjorklund and Chris Kummer of the Metropolitan Airport Commission (Minneapolis-St. Paul Airport) highlights how the organization utilizes Everbridge on a daily basis for critical event management and communications during incidents that range from the operational (staff call outs and facility repairs) to the more emergent in nature, such as severe weather […]
Everbridge Critical Event Management for Federal Agencies
Federal agencies rely on Everbridge during critical events such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber-attack incidents.
Coordinating Emergency Response: Lessons From the 2017 Hurricane Season
The 2017 Hurricane season has set records for rainfall and sustained winds. Government agencies, private companies, healthcare organizations, and the general public each had a role to play in safety and recovery during these severe weather emergencies. Communication and coordination were the key to emergency response. Richard Serino, former Deputy Administrator of FEMA, and Distinguished Visiting […]
Oregon State Hospital | Clinical Scheduling
Oregon State Hospital found a way to use their emergency notification software to keep clinical staff updated for shift openings. They went from frantically trying to find last minute people to fill shifts, to working two-weeks in advance for most openings. Learn more by downloading our case study.
Replay: A Great Crisis Management Team Begins with Three Things
If you have an Incident Management Team (formerly referred to as a Crisis Management Team), are developing one, or are retooling the one you have, plan to attend this critical session to learn the top three things you need to have to build a great team. The goal of this session is to help create […]
Active Shooter Incident Consequence Management & the Roadmap to Recovery
Psychological, social and economic damage done by a shooting incident can continue to impact individuals, families, organizations and communities for decades after the incident. However, much less attention has been given to understanding and proactively planning to manage the post-incident consequences of an active shooter attack. In this white paper, Active Shooter Incident Consequence Management […]
Building an Emergency Management Plan for Flu and Pandemic Preparedness | July 25, 2017
Register for Building an Emergency Management Plan for Flu and Pandemic Preparedness.
Active Shooter Preparedness Tabletop Exercise
Register to see the replay of our Expert Insights Webinar, Active Shooter Preparedness Tabletop Exercise. During this webinar our speaker, Steve Crimando of Behavior Science Applications covers the following: Incident background Improving communication and coordination with an Emergency Notification System Table top exercise Pre-event planning Running the drill After action reporting and recap Best practices […]
[Replay] Clery Act Communication Requirements: 5 Steps to Compliance
Lack of compliance with Clery Act can result in hefty fines for colleges and universities. In 2016, a major institution was hit with a $2.4 million dollar fine for not meeting one of the requirements. While not limited to just communication, the Act does have very strict requirements for Timely Warnings and Emergency Notifications that […]
4 Key Elements of Effective Crisis Management
In this white paper, 4 Key Elements of Effective Crisis Management, Regina Phelps, Founder, Emergency Management & Safety Solutions, discusses what your organization must do to create an effective crisis management team and process that will help you successfully manage incidents, both large and small.
Comune di Pisa
Comune Di Pisa is part of the Italian Civil Protection System. Responsible for public safety in the municipality of Pisa, the organization works with local government agencies and emergency services to implement emergency plans and ensure the safety of more than 150,000 citizens.
London Metal Exchange
The London Metal Exchange (LME) operates the only open-outcry commodities exchange market in Europe. With over 300 staff located at its head office in London, the company is responsible for the majority of exchange traded base metals business around the world and its prices are used as a global benchmark.
Farnborough Air Show
Farnborough International Limited (FIL) is responsible for organizing one of the longest-running and most prestigious air shows in the world, Farnborough International Airshow. FIL was looking for a communications platform that could facilitate the multi-agency structure of its incident control room and help to effectively deploy resources during both emergency and facility management operations.
Managing Multi-Agency ENS Deployments: Increasing Resident Reach, Cost Savings and Unified Messaging
Large scale emergencies call for coordinated, multi-agency response. When an emergency effects multiple counties, every resident deserves access to reliable public safety information. Unfortunately, some agencies lack the funding to accomplish this, while others lack the coordination with other departments to deliver unified messaging.
Designing an Active Shooter Training Exercise
Designing an exercise that focuses on the impact of an event is quite different and requires a different approach than designing an exercise that focuses on the initial occurrence of the event. Both the design process and the execution on exercise day are different. The goal of this presentation is to review the key design […]
Designing an Active Shooter Exercise that Focuses on Impact
In this white paper, Designing an Active Shooter Exercise that Focuses on the Impact, Regina Phelps, Founder, Emergency Management and Safety Solutions, covers the value of running an impact exercise and how it can improve an organization’s overall resiliency and readiness.
Employee Safety and Security Buyer’s Guide: Functional Consideration for Vendor Evaluation
Download the Employee Safety and Security Buyer’s Guide: Functional Consideration for Vendor Evaluation to learn about new requirements for employee safety and security technology for today’s mobile world.
Managing Multi-Agency ENS Deployments: Increasing Resident Reach, Cost Savings and Unified Messaging
Active Shooter Preparedness Kit 2.0
In recent years, the active shooter threat has become more of a reality. Between 2014 and 2015, according to the FBI, the United States experienced nearly six times as many active shooter events as during the period between 2000 and 2001. Is your organization fully prepared to respond to an active shooter? Download the Active […]
Leading Law Firm Case Study
A leading international law firm, with more than 3,500 employees across the globe, needed a scalable mass notification solution to improve its business continuity. It had a critical communications system in place but, as the business grew, priorities evolved and the company decided to review its options. The system needed to ensure that its online […]
Leading Publishing House
One of the UK’s largest and most respected publishing houses wanted a highly effective mass communications platform that would fuel a streamlined, efficient business continuity strategy and enable it to communicate with employees wherever they are in the world and in any given circumstance. For this worldwide media organisation, a daily go-to publication for more […]
Active Shooter Preparedness: Best Practices and Tips from Industry Experts
In recent years, active shooter incidents have been on the rise. FBI data shows both 2014 and 205 had more than 20 incidents each. As the active shooter threat continues to evolve, it is critical that organizations put an emphasis on preparing for the possibility that a shooter could enter their building. Download the DRGuide […]
BCI Emergency Communications Report 2016
Everbridge and the Business Continuity Institute (BCI) recently released its third annual report, “The Emergency Communications Report 2016,”which revealed that global businesses are increasingly aware that the true business resiliency is a company-wide initiative that involves taking accountability for the safety of all staff (whether they are located in the office, at home or on the road). […]
The States of Guernsey
The States of Guernsey is the parliament of the British Crown dependency of Guernsey. With 5500 employees, the Island’s government is responsible for a population of 66,000, covering everything from immigration control to prisons and traffic management to policing. Guernsey wanted to implement a single point of contact for all of the island’s 999 calls, […]
Randall & Quilter Investment Holdings Ltd.
Randall & Quilter Investment Holdings Ltd. (R&Q) specialises in a wide variety of insurance products and services. Since its inception in 1991 the company has created a comprehensive range of investment activities and services in the global non-life insurance market, focusing on four core areas: insurance investments, underwriting management, insurance management, and insurance services. R&Q […]
World Leading Premium Drinks Company
This world leading premium drinks business has a collection of beverage alcohol brands across spirits, beer and wine. With more than 28,000 employees, close to 120 production sites and 230 offices in 180 countries, it is truly an international company.
CLS operates the largest multicurrency cash settlement system in the foreign exchange (FX) market. Launched in 2002 and owned by the world’s leading financial institutions, the organisation operates globally and offers settlement services for 18 currencies. On average, CLS settles USD 5 trillion of payment instructions every day for its clients.
South Western Ambulance Service
The South Western Ambulance Service NHS Foundation Trust provides a wide range of emergency and urgent care services across a fifth of England, covering the counties of Devon, Dorset, Somerset, Gloucestershire, Wiltshire, Cornwall and the Isles of Scilly. The Trust employs over 4,000 staff members who are responsible for its 96 ambulance stations, three clinical […]
Mass Violence and Other Major Events: Managing Response and Preparedness
Download the whitepaper, Mass Violence and Other Major Events: Managing Response and Preparedness to learn key preparedness strategies to improve your response for these types of events.
Active Shooter Preparedness Assessment
A recent survey conducted by Everbridge and Emergency Management and Safety (EMS) Solutions discovered many organizations are not prepared for an active shooter incident. Begin the following assessment to discover how prepared your organization is to handle an active shooter. Begin
Severe Weather Preparedness: Forecast and Best Practices
Register to watch the replay of Severe Weather Preparedness: Forecast and Best Practices to hear from Weather Decision Techologies (WDT) on what’s coming up this winter.
Webinar Replay: Violence Prevention and Personal Safety for Lone Workers and Remote Employees
Organizations have varying degrees of moral, ethical and legal responsibility for those working on their behalf whether they are employees, contractors or volunteers. This applies during work hours, and in the case of those working in field settings, away on business travel, and international staff operating in a foreign setting. In many instances, this duty […]
Replay – Active Shooter Preparedness Survey: Key Findings & Best Practices
Everbridge and Emergency Management and Safety (EMS) Solutions recently conducted a survey around active shooter preparedness and found organizations are overwhelmingly concerned about violent acts – such as active shooter situations – taking place in their buildings or on campus. Despite this concern, the majority of respondents said they were not properly prepared for an […]
Designing Training Exercises: Best Practices & Tips with Regina Phelps
In this white paper, Designing Training Exercises: Best Practices & Tips with Regina Phelps, learn how your organization can improve business continuity and emergency preparedness exercises. Whether you are developing a simple table top exercise or working on a full-scale exercise that resembles a Hollywood movie, this white paper will provide you with best practices […]
Active Shooter Preparedness: Current State of Readiness; Detailed Guide on How to Be Prepared
Download the eBook, “Active Shooter Preparedness; Current State of Readiness; Detailed Guide on How to Be Prepared,” to learn about what your organization can do to be prepared for the evolving active shooter threat. Specific topics covered include: Key findings from Everbridge’s and Emergency Management and Safety (EMS) Solutions “Active Shooter Preparedness Survey” The state […]
Emergency Event Training Drills: Best Practices for Government
Register for the replay.
Emergency Event Training Drills Kit
Download the kit to see the webinar, white paper and other resources.
Crisis Management Framework
Download the Crisis Management Framework to help improve your response to crises that impact your organization. The framework is designed to be used as a cornerstone for managing numerous situations and scenarios. Each scenario is available as a module, and the module documents can be added to or removed from the framework as required to […]
Improving Severe Weather Alerts with Everbridge | City of Lewisville Case Study
Lewisville, TX, is a suburban community in the Dallas-Fort Worth metroplex area with a population of about 100,000 just north of Dallas on interstate 35 between Dallas and Denton. Lewisville is also the gateway to Lake Lewisville, which is one of the larger lakes in the region and supplies drinking water to area residents and to Dallas Water […]
Dispelling Myths and Creating Trust During Emergency Situations
In an emergency, rumors and misinformation about what’s happening can damage your reputation, hurt employee morale, and cost you money. How do you set the record straight when the pressure is on? In this paper, Rumors and Misinformation: Dispelling Myths and Creating Trust During Emergency Situations, learn about how an effective communication strategy can prevent […]
Improving Tornado Safety and Preparedness With Everbridge Nixle | Hall County Case Study
The community engagement and emergency uses of Everbridge are endless. Just use your imagination. Our entire county, across the public and private sector, residents and visitors, is better connected because of our use of Everbridge and Nixle.
Improved Patient Outcomes with Everbridge | Promise Regional Medical Center Case Study
For a STEMI patient, a few minutes can mean the difference between recovery and death. With Everbridge, patients receive treatment faster. Everbridge is revolutionizing the way we communicate across the hospital.
Improving Disaster and Crisis Management: Plans and Exercises to Build a Timely Communication Response
Download Improving Disaster and Crisis Management: Plans and Exercises to Build a Timely Communication Response, written by emergency management and continuity planning expert, Regina Phelps, to learn how to develop some simple communication tools/processes, and exercise them to improve disaster and crisis management.
Everbridge Corporate Overview
We provide enterprise software applications to improve organizational response for critical events to keep people safe and businesses running.
4 Ways to Improve Resident Communciation
In this paper, 4 Ways to Improve Resident Communication learn how city offices can increase transparency into incidents and events happening in their city or town, as well as offer proactive messages around emergencies and safety issues.
Mass Notification for IPAWS
Everbridge Mass Notification for IPAWS gives agencies the ability to send geographically targeted alerts to the public at a moment’s notice.
Social Media for Law Enforcement: Crafting the Right Content
Learn from LawsComm Founder and industry expert Lauri Stevens in this whitepaper on what types of “stories” to share on social media for law enforcement and the best methods for sharing these stories.
Improving Ease Of Use With Everbridge | Council of Mortgage Lenders Case Study
The Council of Mortgage Lenders (CML) is the main trade body representing UK mortgage lenders. Members include banks, building societies, and other lenders who together account for around 95% of the nation’s residential lending. The CML’s role is to bring lenders together on matters of common interest, and to speak for the collective mortgage industry. […]
9 Ways to Build Your Resident Opt-In Database: A Visual Guide
Download the guide to see various examples of how agencies have used marketing and advertisements to draw attention and awareness to their notification solutions, ultimately resulting in an increased subscriber base.
Everbridge Solutions for Healthcare
Everbridge helps improve communications across your hospital, ranging from quick and reliable mass notification to streamlined STEMI and code alerts.
Improving Department of Corrections Communication with Everbridge Nixle | Michigan Department of Corrections Case Study
The Nixle system will allow us to provide important information to the citizens we serve in an instant. It will help us keep Michigan residents safe and informed, and broaden our communication with the public.
Visitor Engagement for Healthcare
Everbridge Visitor Engagement is the ideal solution for easily communicating with visitors, patients and personnel in real-time—especially during emergencies and other critical situations.
Emergency Notification System (ENS) Buyer's Guide
Read the updated 2016 ENS Buyer’s Guide to learn the 13 questions you need to be asking every notification vendor.
Trends in Business Continuity: Exploring the Past and Planning for the Future
In this white paper, internationally recognized emergency management and contingency planning expert, Regina Phelps, explores the recent past of information security, technology recovery, and business continuity events, while taking a look at the trends and events to expect in the future.
Zika Preparedness: A Look Back at an Expert Panel Discussion on Pandemics
NOTE: Be sure to check out slides from our recent webinar, The Zika Virus: An Emergency Management Panel. The Zika virus, a mosquito-borne virus linked to neurological birth disorders, is becoming a problem worldwide. In fact, the World Health Organization recently announced that the outbreak was a “public health emergency of international concern.”  Zika has […]
Improving Retail/Property Management Communication with Everbridge | 125 Old Broad Street Case Study
125 Old Broad Street is a 26-story multi-let office block, situated next to the Bank of England. Currently occupied by fifty-four different companies, across a diverse range of businesses including solicitors, finance companies and IT companies, approximately 2,000 people work in the building. In the event of an emergency, or in everyday cases such as […]
Webinar Replay | Increasing Your Social Media Footprint for Law Enforcement
Register for the replay of the webinar, Increasing Your Social Media Footprint for Law Enforcement to learn social media best practices. This webinar was presented by Scott Benoit, Everbridge’s Senior Director of Product Management for the Nixle Solution, and Lauri Stevens, founder of LAwS Communications and the SMILE Conference®.
Improving Critical Communication with Everbridge | Ricoh Case Study
Ricoh is a trusted technology leader, with an impressive track record for innovative, sustainable business solutions. Although Ricoh was originally known for supplying photocopiers and faxes, the company is an industry market force; supplying multifunctional devices, application services, communication services. Ricoh’s range of products and technical solutions includes IT infrastructure, Cloud IT support, hardware/ software […]
Improving Disaster Recovery with Everbridge | Arup Case Study
Arup is an independent firm of designers, planners, engineers, consultants, and technical specialists offering a broad range of professional services. Bringing together professionals from diverse disciplines and with complementary skills allows Arup to take on complex, strategic projects that no other firm could deliver. The Queens Quay Waterfront revitalization in Toronto, Canada gave Arup a […]
Improving Business Continuity with Everbridge | Stockley Park Case Study
Stockley Park occupies 150 acres with 25 buildings, accommodating over 165,000 sq meters of high quality office space, and provides Stockley Park Estate Management LTD (SPEML) with constant challenges, particularly from a business continuity and security perspective. With such a large industrial complex and so many tenants to monitor and maintain, it was crucial SPEML […]
Webinar Replay – Trends in Business Continuity: Recapping 2015 & Looking Ahead
We all wish we could look into the future and know our fate – its only human nature. You can of course learn a great deal about the future by first looking back at the past. In this webinar, Regina Phelps looks into the recent past of information security, technology recovery and business continuity events – exploring our triumphs […]
Easy-to-Use, Robust Mass Communication | Axel Springer SE
The ease of use and flexibility of the Everbridge solution allows Axel Springer to communicate quickly and efficiently. The wide-ranging solution suite offers amongst many features, two mobile apps to send and receive alerts as push notifications, in order to assure a robust two-way communication.
Replay: Streamline Care Delivery and Clinical Workflows with Secure Messaging
In this webinar, Streamlining Care Delivery and Clinical Workflows with Secure Messaging, Dr. Trisha Swift, DNP, MSN, RN, CPHQ, CPPS, will cover how secure messaging can help hospitals transition into a value-based care model by efficiently connecting all members of a patient’s care team through streamlined communication practices.
IoT Research Series, Part 2: Unified Critical Communications, Features and Benefits in an IoT World
The Internet of Things (IoT) is certainly making a splash across public safety, critical infrastructures, factory automation, medical instrumentation and more. In Part 1 of our IoT Research Series, we discussed ways in which event managers can harness IoT effectively in daily operations and emergency situations. Part 2 of the series takes a closer look at how […]
IoT Research Series, Part 1: How to Leverage the Internet of Things in Critical Event Response
In part one of our IoT Research Series, we will explore how the IoT can enable dynamic new forms of critical communication, event management and crisis response.
CIBC Mellon Everbridge Enterprise Critical Communications
CIBC Mellon leverages the Everbridge system for issues management and enterprise critical communications. Everbridge empowers CIBC Mellon with the ability to initiate two-way mass communication with employees across multiple channels, including email, business and personal phones, text messages and more.
El Niño 2016 Forecast – 8 Questions with Weather Decision Technologies
Severe weather poses a constant threat to cities and residents across the United States. The country is currently expecting a strong El Niño season and it is clear by the storms, mudslides and snow in Southern California that El Niño is upon us. Recently, we hosted a webinar with Dr. David Gold, a Senior Scientist, […]
Business Continuity Institute: Emergency Communications Report 2015
A newly published report from the Business Continuity Institute and supported by Everbridge, the Emergency Communications Report 2015, has demonstrated the need for organizations to invest in an emergency communications plan. Download the report to learn about key industry trends and statistics from organizations across the globe.
El Ni̱o 2015-16: What’s Ahead & Winter Weather Preparedness
Watch the on-demand webinar, El Nino 2015-16: What’s Ahead and Winter Weather Preparedness. In this on-demand webinar, Mike Gauthier and Dave Gold from WDT discuss what’s in store for the upcoming winter season, best practices for severe weather notification and tips for how to mitigate El Nino and winter storm damage.
Streamline Care Delivery and Clinical Workflows with Care Team Collaboration
Today’s healthcare system is in the process of making one of the most significant transformations in its history. The transition to a value-based reimbursement model requires more efficient workflows and better care quality. In this white paper, Streamline Care Delivery and Clinical Workflows with Care Team Collaboration, Dr. Trisha Swift, DNP, MSN, RN, CPHQ, […]
Social Media, Crowds and Hospital Emergency Management
Large crowd events present significant challenges for hospitals. From a surge in demand to increased staffing requirements, emergency managers and administrators need to prepared for the fallout from crowd emergencies. In this white paper, Social Media, Crowds and Hospital Emergency Management, Steven Crimando, Principal, Behavioral Health Applications, covers in the in’s and out’s of crowd emergencies […]
Improving Disaster Management with Everbridge | City of Torrance Case Study
The City of Torrance is the sixth largest city in Los Angeles County, California. The city covers roughly 20.5 square miles and includes one and a half miles of coast line, a reservoir, a noncommercial airport, rail road tracks, the Newport-Inglewood active fault line, the high-traffic interstate 405 and the ExxonMobil Oil Refinery. It is […]
Improving Event Management with Everbridge | City of Philadelphia Case Study
As the city of Philadelphia prepared for Pope Francis’ historic 2015 visit to the United States, the Philadelphia Office of Emergency Management faced a number of challenges. With over 1.5 million visitors expected to flood the city, and more than 70 local, state and federal agencies involved in the event management efforts, how would Philadelphia effectively prepare for, and manage, […]
Messaging Best Practices for the Modern Public Safety Official
In this paper, Messaging Best Practices for the Modern Public Safety Official, you will learn the best and most effective ways to send out a message to your community including best practices to leverage different communication channels such as social media. Download the Paper!
Improving Community Policing with Everbridge Nixle | San Angelo Police Department Case Study
Close to 100,000 people call San Angelo, Texas home, and the San Angelo Police Department is charged with keeping each and every one of them safe while maintaining normal order of the city. San Angelo’s diverse economy is supported by agriculture, manufacturing, education, business and health services, military, tourism, and retirement. The San Angelo PD […]
eBook: Increasing Efficiency and Improving Patient Outcomes with Secure Clinical Collaboration
In today’s connected hospital, HIPAA compliant clinical communications are a must have. Without this technology, most healthcare professionals will communicate in a non-compliant fashion because their No. 1 priority is the health of their patients. And if that means texting about a patient issue on their mobile phone, they’re going to do it. In […]
The Social Media Guide for Law Enforcement
Law enforcement agencies all around the country are choosing to use social media for community outreach as it has proven to be an extremely useful method for sending out important information to followers. The Social Media Guide for Law Enforcement breaks down social media best practices from a law enforcement perspective. You will learn how […]
Visitor Engagement for Airports
The Everbridge Visitor Engagement interface enables airports to target specific groups and communicate with the public like never before, leveraging public opt-in SMS, the ability to push critical airport messaging to Google Alerts and Google apps (e.g. Google Maps) and simultaneously push messaging to event-specific web pages, multiple social media networks, FIDS, signage, SMS and […]
Visitor Engagement for Higher Education
With Everbridge’s Visitor Engagement, you can easily grow a contact database across these diverse groups by using event-based keyword opt-ins, while maintaining complete control over the publishing of your messages via social media and other contact paths. Everbridge Visitor Engagement is the ideal solution for easily communicating with students, parents and campus visitors in real-time—especially […]
Enterprise Critical Communication Best Practices: How a Global Retailer Keeps Employees and Consumers Safe and Informed
Read Enterprise Critical Communication Best Practices: How a Global Retailer Keeps Employees and Consumers Safe and Informed and discover how one of the world’s largest retail brands: Alerts employee-partners to an impending situation, provides clear instructions on what they should do, determines who has received the alert and who has not, keeps people informed as […]
Replay: Influenza and Pandemic Preparedness: An Expert Panel Discussion
Register for the replay to hear Francis Willett, Director of Professional Services at Everbridge moderate a cross-industry influenza and pandemic panel that provides a holistic view on pandemic preparedness.
Improving Business Continuity for Financial Services | CIBC Mellon Case Study
For more than two decades Canadian institutional investors and global investors into Canada have trusted CIBC Mellon to deliver service, execution and market insights to help them succeed in today’s complex environment. CIBC Mellon has a team of more than 1,300 employees who deliver an array of asset servicing solutions to clients, using the technology and market reach of […]
9 Social Media Best Practices for Law Enforcement
In this white paper, 9 Social Media Best Practices for Law Enforcement, you will learn several tips and best practices that will help you develop a social media strategy that best fits your agency. By leveraging social media to communicate and engage with residents, you can improve your agency’s overall engagement and relationships with the […]
Replay: Increasing Your Resident Opt-In Database
Register for the replay of the webinar, Increasing Your Resident Opt-In Database with Everbridge. In this webinar you will learn from Jim Gatta, Nixle Product Specialist best practices for getting your populations to sign up for your organization’s alerts. In addition to this, Scott Benoit, Senior Director of Product Management highlights key Everbridge functionality that […]
Empowering Law Enforcement through Social Media: An Interview with Public Safety Officials
In this paper, Empowering Law Enforcement through Social Media: An Interview with Public Safety Officials, you will hear first hand experiences from members of law enforcement on their use of social media to build trust and relationships with residents. This interview can provide insight to how other public safety agencies are using technology and social […]
CareConverge Clinical Case Study: Stroke Response
This case study focuses on how CareConverge provided the Mayo Clinic with a new technology to better respond to stroke victims and limit the long term damage of a stroke. From June 29 to August 29, 2015 the CareConverge solution was deployed at a Level I Stroke center in northern Florida with the following goals; time savings, […]
Improved Patient Outcomes with HipaaBridge | Upstate Concierge Medicine Case Study
Upstate Concierge Medicine & Management (UCM) offers a turnkey telemedicine solution for organizations such as healthcare practices, employers and colleges. Through a unique blend of call center technology, telemedicine solutions, EHR/patient portal technology and medical service organization/practice management they offer patients access to compassionate healthcare providers via a telehealth offering. UCM is the leading regional […]
Replay: Managing Incidents and Events Through Community Engagement
Watch the replay of our webinar with Dr. Steve Goldman, Communications Expert and Lecturer at MIT. During the webinar “Managing Incidents and Events through Resident and Community Engagement,” Dr. Steve discusses how municipal organizations should develop and deliver information to ensure those they serve are well informed.
Keyword is the New Hashtag: Improving Event Management with Effective Communication
In this paper, Keyword is the New Hashtag: Improving Event Management with Effective Communication, you will discover how organizations can reduce communication gaps, ensuring information is shared effectively. Topics that will be covered include. What is an event keyword? How keyword opt-in’s are leveraged Why keywords are important for event management
Visitor Engagement for Corporations
With Everbridge’s Visitor Engagement module you can easily grow a contact database using keyword opt-in, while maintaining complete control over authoring and publishing messages directly to your stakeholders via social media and other contact paths. Everbridge Visitor Engagement truly is the ideal solution for easily collecting contact opt-in information and one-click social media publishing capabilities.
3 Keys for True HIPAA Compliance
The risk of fines for non-compliant communications about protected health information (PHI) is one the rise. If discovered, a single message could lead to a penalty of up $1.5 million. In this white paper, 3 Keys for True HIPAA Compliance, discover what you need to know to ensure your doctors, nurses and other clinicians are communicating […]
Replay: Enhancing Public Safety through Resident Engagement with the Anchorage Police Department
Watch the replay of our webinar, Enhancing Public Safety through Resident Engagement: Expert Insights from the Anchorage Police Department. In this webinar, you will learn how APD uses a community engagement tool to help maintain community relations and communicate around events such as traffic, media relations and missing persons.
Improving Mass Communication with Everbridge | National Capital Region Case Study
The National Capital Region (NCR) is a collection of sovereign jurisdictions, including cities and counties with Maryland, DC and Virginia. The region is responsible for promoting a secure environment for over five million residents, federal, state and local organizations, in one of the most crucial government regions of the nation. Given the size and political scope […]
Improving Patient Communications With Everbridge | Children’s Hospital of Philadelphia Case Study
The Children’s Hospital of Philadelphia (CHOP) is the first hospital in the United States devoted exclusively to the care of children, and features one of the largest pediatric research programs in the country. Like most hospitals across the country, CHOP has a number of different departments, all with different teams of specialists and staff ranging […]
Best Practices for Creating an Effective Message
During an emergency, residents rely on law enforcement and local public safety to receive the most up to date and accurate information. Agencies who leverage a notification system for community engagement know that the messages being sent out are critical for the safety of their residents. It is important that messages being published contain all […]
The Connected Hospital: Effective Leadership Strategies for Unified Communications
Hospital leaders face numerous challenges on a daily basis – from a rapidly evolving healthcare industry to new and cumbersome government mandates. Many of these challenges have a common symptom – ineffective communications between key stakeholders. In this white paper, The Connected Hospital: Effective Leadership Strategies for Unified Communications, Shahid Shah “The Healthcare IT Guy” shares […]
Community Engagement Explainer
Engaged and active communities are built on a commitment to transparency and safety. Our Community Engagement application helps public safety and emergency management agencies to easily create a resident opt-in database, while providing you with control over authoring and publishing your message directly to the public.
The Four P's of Community Engagement
Effective emergency preparedness, response and recovery require a strong partnership between a community’s law enforcement, emergency management officials and its residents. However developing strong partnerships and community engagement can be difficult, especially when there hasn’t been sufficient prior interactions between municipal organizations and the public. So how can agencies build and maintain an engaged community? […]
Replay: Creating an Engaged Community During a Crisis
Watch the replay of our webinar, Creating an Engaged Community During a Crisis: Expert Insights from Oakland Police Department to learn how OPD engaged with residents during emergencies
Replay: PeaceHealth: Improving Communication Across Your Healthcare Network
PeaceHealth is a not-for-profit healthcare system with medical centers, critical access hospitals, medical group clinics and laboratories located in Alaska, Washington and Oregon. Founded by the Sisters of St. Joseph of Peace, PeaceHealth has provided exceptional medicine and compassionate care to Northwest communities for more than a century. In this Expert Insights webinar, PeaceHealth: Improving […]
Replay: Protecting the Capital: Leveraging a Notification System for Coordination and Response
Watch the replay of our webinar, Protecting the Capital: Leveraging a Notification System for Coordination and Response, to discover how the National Capital Region Leverages a Critical Communication system.
Improving Patient Engagement with Telehealth
Post-discharge care is critical in today’s healthcare environment. With costly fines levied against hospitals each year for high readmissions rate, it is important that doctors have an easy way to communicate with patients after they leave the hospital. In this white paper, Improving Patient Engagement with Telehealth, discover how utilizing telehealth can help you better stay […]
Improving Critical Communications in Higher Education with Everbridge | RIT Case Study
Founded in 1829, Rochester Institute of Technology (RIT) is a privately endowed, coeducational university with nine colleges emphasizing career education and experiential learning. The campus occupies 1,300 acres in suburban Rochester, the third-largest city in New York. RIT also has international campuses in Eastern Europe and Dubai. The RIT student body consists of approximately 15,000 […]
Replay: Patient Care Coordination and Provider Collaboration
Watch the replay of our webinar, Patient Care Coordination and Provider Collaboration, to discover how you can support care team collaboration via a secure mobile communications solution!
HipaaBridge for Patient Engagement | Centerstone Research Institute
coactionHealth provided iPhones, preloaded with a selection of health apps, including HipaaBridge, to over 100 Medicaid patients, and encouraged them to use these apps to communicate and engage regularly with their “wellness coaches.” The pilot program was a resounding success. In addition to improving patient and provider communication and engagement, the use of HipaaBridge and […]
Severe Weather Response: Best Practices for Protecting Residents Using Community Engagement
Download this white paper to learn: Why it is important to communication during the lifecycle of an event Why it is important to leverage GIS mapping when sending messages to target and reach the right people Why it is important to use as many communication channels as possible
Replay: Training Exercises – Continuity Planning and Mitigating the Impact of Cyber Attacks and Breaches
View the replay from our recent webinar, Training Exercises: Continuity Planning and Mitigating the Impact of Cyber Attacks and Breaches, with Regina Phelps
Replay: Dispelling Rumors and Misinformation During a Crises with Steve Crimando
View the replay from our recent webinar, Dispelling Rumors and Misinformation During a Crises with Steve Crimando
Customer Perspective: Ericsson
Mark Hydar, Head of DevOps for Ericsson, explains how the company uses the Everbridge IT Alerting solution to notify and escalate information to both internal stakeholders and customers during an IT incident.
6 Keys to Developing a Cyber Attack Training Exercise
Download this white paper to learn: What makes a cyber attack training exercise so different What a “routine” emergency is compared to a “crisis emergency” Who should participate in a cyber exercise Which type of exercise to use Communication challenges during a cyber attack
Replay: How Leaders Effectively Manage Communications in a Connected Hospital
Watch the replay of our webinar, How Leaders Effectively Manage Communications in a Connected Hospital, to discover how unified critical communications can help create a connected hospital and keep care teams coordinated on a single platform.
Replay: Children's Hospital of Philadelphia: Maintaining Enterprise Operations with Effective Communication Strategies
Watch the replay of our webinar, Children’s Hospital of Philadelphia, to discover how the hospital utilizes Everbridge for emergency notifications, leadership communications, code alerts and much more!
Replay: Mobile Healthcare Coordination: HIPAA Compliant Texting and Telemedicine
Watch the replay of our webinar, Mobile Healthcare Coordination: HIPAA Compliant Texting and Telemedicine, to discover how you can reduce readmission rates, improve patient outcomes and much more!
The ROI of Care Team Collaboration
In 2015, half of all U.S. hospitals face penalties from Medicare for high readmissions rates – fines are expected to total $420 million. How can hospital reduce readmissions and avoid costly fines? According to Everbridge research, 57 percent of clinicians believe at least 10 percent of high-risk readmissions by utilizing secure mobile communications. In this […]
3 Best Practices for Building Safer Communities
Safe communities aren’t built overnight. Significant time and effort is required to combat elements such as crime, drug-use and violent conduct that detract from secure societies. Public safety officials, especially those in law enforcement have a duty to ensure the neighborhoods and communities they serve are protected. Download the whitepaper, 3 Best Practices for Building […]
The Everbridge Network augments the Mass Notification and Interactive Visibility solutions, providing cross-account collaboration and situational intelligence during crises. With the Everbridge Network, organizations can improve their critical communications, gather regional intelligence, and keep constituents informed throughout an incident’s life cycle.
Improving Customer Experience Management with Everbridge | Digital Realty Case Study
Digital Realty is a trusted data center solution provider for many of the world’s leading enterprises. With more than 100 properties in 30 markets throughout Europe, North America, Asia and Australia, Digital Realty has data centers located where customers need them — today and in the future. Digital Realty can optimize customer experience management in […]
Improving Emergency Preparedness and Communications with Everbridge | Bartholomew County Case Study
Bartholomew County is one of 92 counties in the state of Indiana. The county covers roughly 409 square miles and lies mostly in the level areas surrounding the East Fork of the White River and its tributaries. Agriculture, manufacturing, and tourism make up the majority of the county’s economy. Over 76,000 people call Bartholomew County […]
Improving Global Critical Communications With Everbridge | City Index Case Study
City Index is one of the leading providers of spread betting, forex and CFD trading in the UK. Established in the UK in 1983, it has more than four hundred employees worldwide and offices in the UK, Poland, Singapore, China, Dubai and Australia. Innovative technology allows City Index to facilitate in excess of two million […]
Best Practices for Mass Communication in Healthcare
Hospitals experience events on a daily basis that require quick and accurate communication. Whether you’re sending a STEMI alert to ensure all necessary staff members are ready for the patient’s arrival, or you’re contacting on-call nurses to fill a shift because someone called out sick, it is important that you’re able to get the right […]
Critical Communications Managed Via Mobile App – EMEA | Gerald Eve
“We couldn’t be happier with the result. With no power, no IT and no telephones, I was able to manage the whole thing from my iPhone with the Everbridge App, and we had 100% staff communication throughout; it worked exactly as we wanted it to.”
PrecisionGIS for Corporate
For many organizations, base maps provided by commercial mapping sources may lack precision – due to poor access to large campuses, manufacturing facilities, oil refineries, and other locations. This lack of precision can cause issues when sending a targeted notification to contacts.
5 Steps for Responding to Healthcare Data Breaches
Data breaches are becoming commonplace in the healthcare industry. According to the Ponemon Institute, more than 90 percent of healthcare organizations have experienced a data breach, with 40 percent seeing more than five breaches in the past two years. With such a high volume of incidents, and high costs associated with each breach, it is […]
ENS Buyer’s Guide: The 13 Questions You Need To Be Asking Vendors
Emergencies and severe incidents can happen at any time – without warning. For government agencies, this creates the need for a critical communication system that can reach the right responders and citizens at the right time. With plenty of systems for your agency to choose from – and countless different factors to consider – you […]
Replay: 2015 Severe Weather Predictions: Planning and Preparing for What’s Ahead
View the replay from our recent webinar, 2015 Severe Weather Predictions: Planning and Preparing for What’s Ahead
Critical Communication for a Connected Healthcare Network
Renown Health, Reno’s only not-for-profit and locally owned healthcare network, which has roughly 600 beds and provides care to more than 75,000 patients on a monthly basis, understands that an optimized critical communication solution can help improve operational efficiency and patient outcomes. Discover how Renown Health uses its critical communication solution to keep doctors, nurses […]
Measuring Critical Communications Effectiveness: An Analysis of Private Sector Broadcast Confirmation Data
Successful crisis management depends on an organization’s ability to execute and track critical communications. This means ensuring fast, efficient delivery of an important message as well as determining if recipients receive and understand its content. Everbridge analyzed message confirmation rates from our private sector customers (48,162 broadcasts representing 7.1 million messages) to produce our latest […]
Improving Physical Security Planning and Communication with Everbridge | Alexion Pharmaceuticals Case Study
Alexion is a global biopharmaceutical company focused on developing and delivering life-transforming therapies for patients with devastating and rare diseases. Alexion was established in the U.S. in 1992 with their global headquarters and research operations in New Haven, Conn. Alexion’s approximately 3,000 employees around the world serve patients in 50 countries. Physical security planning and communication are two […]
Customer Perspective: Alexion Pharmaceuticals, Inc.
Brian Phillips, Senior Manager of Global Security, Alexion Pharmaceuticals, Inc., explains how the company uses Everbridge’s Unified Critical Communication platform to effectively communicate during all types of incidents—ranging from local weather emergencies to IT outages.
Replay: Starbucks Webinar| Creating a Connected Organization through Critical Communications
View the replay from our recent webinar, Starbucks Webinar: Creating a Connected Organization through Critical Communications.
Incident Communications for Government
Incident Communications for Government allows you to send consistent, error-free messages every time to responders and stakeholders and collaborate to ensure processes are followed for repeatable incidents
Consistent, Error-Free Messaging for Public Safety Answering Points
With Everbridge this high volume PSAP agency saw a 50% reduction in critical message delivery time and was able to quickly send error-free messages to the appropriate critical responders and key stakeholders.
Replay: Expert Insights Webinar: Best Practices for Enterprise Critical Communication
View the replay from our recent webinar, Expert Insights Webinar: Best Practices for Enterprise Critical Communication with CIBC Mellon
Critical Communications for Healthcare
The Everbridge Unified Critical Communications platform equips healthcare organizations with the solutions needed to deliver high-quality patient care while efficiently keeping staff connected, without violating HIPAA privacy rules.
Healthcare Training Drills Preparedness Kit Part 2
Emergencies can happen in a moment’s notice. If your hospital or healthcare organization isn’t prepared, the fall out of an emergency could be serious. How can you make sure your organization is prepared to respond to any type of emergency? Download the Training Drills Preparedness Kit – Part 2 to discover how you can conduct practice […]
Replay: Connecting Emergency Alerting and Notifications with Federal Signal and Everbridge
Speakers: Nirmal Chudgar, Director, Business Development & Professional Services, Federal Signal Imad Mouline, CTO, Everbridge Imagine being able to draw a shape around the people and warning devices that you want to contact and activate using a single console. You can do this today and a whole lot more with the new integration between Everbridge […]
Replay: Minimizing Risks and Threats Through Situational Intelligence
No matter size of an organization or the industry it is in, it can be threatened by numerous critical events. These threats can hurt business operations, employee productivity and safety – among other things. While it is impossible to avoid crisis events all together, there are ways to be better prepared for an event, minimizing […]
Healthcare Training Drills Preparedness Kit
In the event of an emergency, your hospital or organization needs to be able to react at a moment’s notice. While emergencies or critical incidents are often unpredictable, you can still prepare to ensure the best possible response to minimize damage. Download the Training Drills Preparedness Kit to discover how you can conduct practice drills […]
10 Questions to Ask Your HIPAA-Compliant Messaging Vendor
With the HITECH Act providing HIPAA with more regulatory teeth—and the threat of a $50,000 fine per violation, your hospital or healthcare organization will likely be implementing a HIPAA-compliant messaging solution in the near future—if they haven’t done so already. Every vendor you encounter will tell you they are the best at what they do, […]
Healthcare Incident Communications and On-Call Staffing | PIH Health
PIH Health uses Everbridge’s Unified Critical Communication Suite to more rapidly deliver emergency and operational messages to all employees, across all devices and contact paths. PIH Health administrators can now use the system from a mobile application to communicate code triage alerts, activate crisis response teams and fill open shifts.
5 Steps to Prepare Your Cyberattack Communications and Response Plan
In this paper, you will discover strategic, technical, and human resource considerations you must address to minimize corporate impact in the wake of a successful cyberattack. Download the white paper: 5 Steps to Prepare Your Cyberattack Communications and Response Plan.
Improving Utility Critical Communications With Everbridge | LG&E and KU Energy Case Study
Louisville Gas and Electric Company and Kentucky Utilities Company are regulated utilities that serve a total of 1.2 million customers and have consistently ranked among the best companies for customer service in the United States. The company holds about 75 percent to 80 percent of Kentucky’s electric customers and 20 percent to 25 percent of […]
Customer Perspective: American Business Bank
Debbie Dair, Disaster Recovery, American Business Bank, discusses the ease-of-use of Everbridge and how the solution helps the bank reach employees during disasters ranging from earthquakes to fires and floods.
Improving Critical Incidents with Everbridge | American Business Bank Case Study
Located in Downtown Los Angeles, American Business Bank (ABB) is one of the premier middle market business banks in the U.S. ABB specializes in business banking with clients that are typically well run private companies with sales between $5 million and $200 million. Due to the large amount of capital being managed by ABB, it is […]
Customer Perspective: Pratt & Whitney
Renee Welsh, Chip Weston and Brian Chlebowski of Pratt & Whitney discuss how Everbridge enables the organization to communicate with employees about incidents, such as severe weather and power outages, via multiple different contact paths.
Improving Employee Protection and Life Safety with Everbridge | Pratt & Whitney Case Study
Pratt & Whitney, a United Technologies Corp. company (NYSE:UTX), is a world leader in the design, manufacture and service of aircraft engines and auxiliary power units. Pratt & Whitney reported an operating profit of $1.9 billion in 2013 on revenues of $14.5 billion. The company has approximately 33,000 employees who support more than 11,000 customers […]
Improving Government Public Safety Coordination with Everbridge | Ventura County Case Study
Ventura County is one of 58 counties in the state of California and includes 42 miles of coastline and the Los Padres National Forest, which accounts for 46% of the county’s land mass. Fertile valleys in the southern half of the county make Ventura County a leading agricultural producer. Together, farming and the Los Padres National Forest […]
Customer Perspective: Ventura County
Gil Zavlodaver, Alert and Warning Coordinator, Ventura County Sheriff’s Office, discusses how VC used Everbridge during a major brush fire, the benefits of the self-subscription opt-in portal, seamless migration to Everbridge Mass Notification and more.
Replay: Expert Insights: Department Coordination Through a Critical Communication System
Crisis events can happen at a moment’s notice. Often response efforts will involve numerous departments and individuals. If an emergency scenario hit your municipality, are you confident your organization would be able to communicate accordingly? What would be the consequences if you didn’t?
Customer Perspective: Border States Electric Company
Dave Hinkley, Business Continuity Manager, Border States Electric Supply, discusses different types of incidents the company faces and how Everbridge helps communicate with employees during these incidents.
Replay: Winter Weather Preparedness: Predictions and Best Practices with WDT
Winter storms cause power outages, dangerously cold temperatures and safety hazards that can put the lives of people in danger and interrupt normal day-to-day operations. Are you prepared for what this winter has in store? How is El Nino going to impact the United States?
Replay: Expert Insights: Critical Communication Discussion with Saskatoon
Emergencies can happen at a moment’s notice. During these events, it is important that the right people are informed with timely information. Because of this, you must consider how you will communicate with staff, responders and citizens during an event.
Improving Transportation Safety With Everbridge | Port of Los Angeles Case Study
The Port of Los Angeles is part of the LA City harbor department, which holds jurisdiction over an area which lies in San Pedro and Wilmington, California. It consists of many terminals, including cargo terminals, fuel terminals, marinas, and attractions for residents and tourists. On a regular basis there may be between 10,000 – 20,000 […]
Healthcare Security and Emergency Response | Molina Healthcare
Molina Healthcare chose the Everbridge Unified Critical Communications Platform for staff communications. With Everbridge, Molina Healthcare is able to communicate with employees via multiple paths so the right message gets to the right person at the right time.
Customer Perspective: Molina Healthcare
Ralph Davis, Business Continuity Program Manager, and Joe Layman, Director, Business Continuity Management, at Molina Healthcare discuss how Everbridge helps address the numerous communication challenges faced during different types of incidents, including hurricanes and ice storms.
Nothing can destroy hard-earned credibility more quickly than a failure to communicate well in a crisis. The message you send represents everyone in your organization, from the CEO to the employee. Only quick, confident, actionable and easily understandable communications will ensure you constituents’ safety.Through Everbridge CARES, we enlist industry experts to provide account management, professional […]
Staffing and Coordination for Hospitals Best Practices
In a typical hospital environment, change is constant—on-call schedules vary, emergencies require additional staff, patients no-show—while manual processes take up valuable time. How can automating staffing and coordination streamline hospital operations, and improve patient communication and care? In this whitepaper, Maureen McNamara-DiTore, Director, Telecommunications/Reception Services from The Valley Hospital, summarizes best practices for staffing and […]
Everbridge Customer Perspective: Port of Los Angeles
Keith Garcia, Emergency Management Coordinator, Los Angeles Port Police, discusses the importance of communication to the Port of Los Angeles, how Everbridge was used during a tsunami and more.
Everbridge for State and Local Government
Everbridge provides state and local governments with a unified critical communication suite that helps you be better prepared, make better decisions, and respond quickly and confidently during disruptive events… ultimately helping you protect life and property and improve your response during critical events.
Ensuring Public Safety through Critical Communications
Incidents such as severe storms or terrorists threats can happen at moment’s notice. While each will require different responses, all have the potential to be even more hazardous if critical communications are not well thought out and developed – ultimately putting citizens in harms way. What would happen if your agency couldn’t reach its’ citizens […]
Replay: Ebola and Other Pandemic Preparedness: Expert Panel Discussion
The recent Ebola cases remind us that preparation for any type of pandemic is extremely important, especially with influenza season right around the corner. What preparations has your organization made for pandemics? Are you confident you can inform and reach all of your staff? What would happen if you didn’t? Join us for this complimentary […]
Crisis Communication for the Next Pandemic
While the risk of an Ebola outbreak in the U.S. is extremely low, it’s a reminder that organizations, hospitals, and state and local government agencies need to be prepared with a critical communication plan, no matter the scale of the pandemic. How can you ensure you’re prepared for the next pandemic? In this Everbridge Pandemic […]
Critical Customer Communications
Security breaches, service outages, application issues, product recalls and other critical incidents can create a multitude of problems for all types of organizations, such as unhappy customers and high call center volume. Everbridge Critical Customer Communications provides organizations with the capabilities to face these challenges. Global, multi-modal messaging allows you to easily keep customers informed during […]
eBook: Mobile Communication Aids Critical Communication Concerns and Response
In an emergency, mobile communication is a critical aspect of maintaining employee safety and keeping operations up and running. However, not all organizations have the capabilities required to deploy a successful mobile communication strategy during a critical incident. How are organizations managing mobile communications and what are their biggest challenges? In this eBook, Mobile Communication […]
Best Practices for Critical Customer Communications
IT outages, emergency maintenance, data breaches and other critical incidents can potentially affect your customers and ultimately, harm your brand. How can you set up your critical communication strategy to ensure customers are informed during these events? In this paper, Best Practices for Critical Customer Communications, learn why it is important to have a proactive […]
Planning Drills for Healthcare
Without preparation, emergencies and other critical events can put the lives of your patients and staff in jeopardy. How can you ensure you’re ready for the next potentially dangerous incident? In this white paper, Planning Drills for Healthcare: Emergency and Incident Preparation and Training, learn how planning drills can prepare your hospital for emergencies and […]
Pandemic Preparedness: 10 Key Pandemic Readiness Components
Flu season is just around the corner and global concerns about Ebola are on the rise. If a pandemic spreads to your area, how can you keep employee absenteeism in check and ensure productivity continues at a high level? In this paper, Pandemic Preparedness: 10 Key Pandemic Readiness Components, business continuity experts from Deloitte offer […]
Staff Scheduling and Department Coordination
For local government, an emergency can create a need for additional personnel and resources. Relying on manual and time consuming staffing and coordination processes can delay response and recovery time, allowing further escalation of an event. How can agencies avoid any delays and focus on the task at hand? In this whitepaper, Staff Scheduling and […]
Everbridge Customer Perspective: A Major Biotechnology Corporation
Gordon Boughtin, Principal Business Continuity Manager at a Major Biotechnology Corporation, discusses how the Everbridge system is utilized during disruptive events, such as earthquakes and those that require employees to shelter-in-place.
Everbridge Customer Perspective: LG&E and KU Energy
Jody Grizz, Continuity Program Coordinator, LG&E and KU Energy, discusses the importance of Everbridge’s mobile capabilities and how he utilizes the system during disruptive events and customer threats.
Resiliency and Scalability in your Critical Communication Platform
When an incident happens, you need to get the right messages to the right people, as quickly as possible. A critical communication solution can be instrumental in reaching employees, partners, and stakeholders, and maintaining continuity—but only if it performs as intended. How do you know that your system will be resilient and scalable during major […]
Best Practices for Enhancing Public Safety Through Mobility
Disasters, from terrorist attacks to major storms, can significantly impact citizens, and put their safety at risk. Local agencies and responders reacting to these events face a major obstacle – the citizens they are trying to protect are increasingly mobile and dispersed. How can mobile devices and social media make the mobility of citizens an […]
When you need to reach on-call staff quickly, you don’t want to spend time searching schedules on whiteboards or sifting through spreadsheets to find the people you need.
PrecisionGIS for Government
For many cities, towns, and municipalities, base maps provided by commercial mapping sources may lack precision—due to new construction, coverage of rural areas, or poor access to large campuses and manufacturing facilities. This lack of precision can cause issues when sending a targeted notification to contacts.
Charmeck Alerts: Cross-Departmental Coordination
During large events, towns, counties, and numerous departments can be affected. Often, communication between these groups is limited to begin with; add in event disruptions, and slow communication and response times can put citizens at further risk. In the paper, Critical Communication and Cross-Departmental Coordination, Stacie Neal of the Charlotte Fire Department summarizes key best […]
Everbridge Brochure – Government
Quick and reliable Emergency Communication is critical to the operations of any municipality. whether related to criminal activities, severe weather or missing persons, the ability to quickly and reliably reach staff, emergency personnel, and citizens – over any voice or text device – and confirm receipt of notifications – can help protect life and property. […]
Best Practices for Citizen Registration
In an emergency, you need to be able to communicate with citizens that could be impacted, giving them critical information and instructions. But to reach them, you need to know who they are, where they are, and the best way to contact them. In this paper, Emergency Notification: Best Practices for Citizen Registration, learn key […]
Serving Access and Functional Needs
In nearly all communities, there are individuals with access or functional needs, who require additional services before, during, and after emergencies to ensure their safety and well-being. How do you communicate with those residents during an emergency? How do you ensure that they have access to the resources they require? How do you keep them […]
Everbridge Customer Perspective: Tulare County
Andrew Lockman, Emergency Services Manager, Tulare County, shares how the county utilizes the Everbridge Unified Critical Communications suite and describes its useful features, including the mobile application and custom data management.
What Does Everbridge Do?
The Everbridge Unified Critical Communication suite helps you get the right message, to the right person, at the right time, so you can reach Jane, Ben or Sam whether they are in the office, on a business trip, or out on the weekend.
Identifying and Responding to Threats
Hurricanes, bombings, power outages, and infrastructure events remind us that all organizations are vulnerable to threats. How can effective incident monitoring processes help you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? In this paper, global risk analysis experts from NC4 share best practices for incident monitoring, tips for effectively managing […]
Top 10 Tips for Successful Message Mapping
In an emergency, message senders can hesitate under great stress, while recipients’ reading comprehension drops to a 6th grade level. Crafting messages in advance helps ensure that employees, stakeholders and customers receive and understand critical notifications, instructions, and updates. In this paper, Top 10 Tips for Successful Message Mapping, learn the keys to message mapping […]
Replay: Hurricane and Storm Preparedness: A Best Practices Expert Panel Discussion
What should businesses do to prepare for the upcoming hurricane season – to mitigate loss and protect the lives of their people? If the power goes out, will your business stay on? How will you get important messages to employees, customers, and stakeholders quickly– whether they’re in the building, or on the road? Join us […]
Customer Retrospective with University of New Haven
Ronald M. Quagliani, Associate Vice President of Public Safety & Administrative Services at the University of New Haven, discusses how the Everbridge Mobile Manager App enabled him to alert and update students and faculty about an emergency situation on campus.
Major System Implementation through Blended Learning
The Virginia Department of Health was excited to upgrade their alerting system. They had just one problem – their new system needed to be fully implemented before the end of the previous provider’s contract…in just three months. How did they use blended learning techniques to get more than 300 system administrators completely ramped up on […]
Everbridge Mobile App
Leveraging data from 8,000+ public saftey agencies across the United States, the Everbridge Mobile App puts the universe at the hands of your residents and allows them to easily see public safety alerts around the area. Stay up-to-date and receive push alerts for highpriority messages sent while you’re in a physical area. Or view lower priority […]
Improving Storm and Evacuation Alerts With Everbridge | Nassau County Case Study
Nassau County is located in the northeast corner of Florida, along the Atlantic Ocean, and is known as the “Eastern Gateway to the Sunshine State.” The county has a population of about 74,000, and a local economy that includes agriculture, professional industries, and tourism. Nassau County encompasses 12 distinct topographical zones, including sandy beaches, scenic […]
Replay: Identifying and Responding to Threats: Using Risk Assessment to Improve Resiliency
Threats know no organizational boundaries. Hurricanes, bombings, power outages, cyber-attacks, and infrastructure events remind us that all organizations are vulnerable to both manmade and natural disasters. How can you better anticipate, prepare for, and respond to risks, and improve corporate resiliency? Join us for a complimentary webinar, Identifying and Responding to Threats: Using Risk Assessment […]
Member Opt-In Portal
Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.
Improving County Communication with Everbridge | Tulare County Case Study
Tulare County, California has a population of more than 450,000 residents and eight incorporated cities. Tulare is the second-leading producer of agricultural commodities in the United States. The Eastern half of the County is comprised primarily of public lands, including Sequoia and Kings National Parks. These parks attract well over a million visitors a year. […]
One Year Later: Learning from Boston – Crisis Communication
Nearly one year ago, the City of Boston was attacked during the running of the 117th Boston Marathon. Corporations, public facilities, universities, and hospitals leveraged communication throughout the event and its aftermath, ensuring that victims received prompt and prioritized treatment, law enforcement officials could do their jobs, and citizens and employees stayed safe. Unfortunately, acts […]
Everbridge ManageBridge brings the same set of rich communications features available in Mass Notification to administrators who frequently use smartphones and tablets. It is a free native mobile application available to Everbridge clients that gives them more control than ever before over their emergency notifications.
Everbridge Mass Notification enables users to send notifications to individuals or groups using lists, locations, and visual intelligence. This comprehensive notification system keeps everyone informed before, during and after all events whether emergency or non-emergency.
Interactive Visibility Threat View – Powered by NC4
Threat View combines the world-class threat assessment intelligence of NC4 with Everbridge’s critical communication suite and global reach. Threat View gives security executives, business continuity professionals, and crisis managers the tools needed to respond to risks and improve corporate resiliency.
Replay: ISO 22301: A Gap in the Defenses
ISO 22301 is quickly being adopted around the world as the standard for ensuring recoverability for both organizations and their supply chains. But what does it mean to be certified? Is recoverability a simple “yes” or “no” proposition? In spirit of the Do, Plan, Check, Act strategy described by ISO, how and what do we […]
Keep Calm and Respond: Key Trends in Incident, Emergency and Disaster Communication
In a recent Everbridge survey about incident, emergency, and disaster response, more than 45% of respondents admitted that during an incident or event, gathering feedback from contacts had to be done manually – if it could be done at all. And less than a quarter had a way to assess the overall effectiveness of their […]
Trends in Corporate Critical Communication
How long would it take you to respond to a critical incident? We asked that – and more – in a recent Everbridge survey of more than 950 business continuity, disaster recovery, safety and security, IT operations, and risk management professionals. What was the surprising answer given by nearly 40% of respondents? Download our new […]
Improving Resident Alerts with Everbridge | Morrison County Case Study
Morrison County, Minnesota, established in 1856, is the 17th largest county in the state and has a population of more than 33,000 residents. Occupying 1,125 square miles, Morrison County has implemented Everbridge for emergency alerts for its emergency services personnel and residents. Without a proper platform for sending resident alerts, Morrison County would be unprepared […]
Replay: When the Lights Go Out: Managing Communication During Disruptive Events
Join us for this complimentary webinar, When the Lights Go Out: Managing Communication During Disruptive Events, co-sponsored by the Association of Contingency Planners (ACP) and featuring Dr. Ed Goldberg, MBA, BSEE, CBCP. Ed manages business continuity and disaster recovery programs for Northeast Utilities. Ed will share best practices for: Enrolling and organizing contacts Communicating during […]
Resiliency of Society
When an emergency happens, regular citizens often find themselves unintentionally on the front lines. What role can these “accidental first responders” play in an organization’s crisis response? Can you leverage their natural reactions, and their mobile devices, to help save lives in an emergency?
Improving First Response Security and Emergency Response with Everbridge | Team Rubicon Case Study
Team Rubicon unites the skills and experiences of military veterans with first responders to rapidly deploy emergency response teams. Launched in January 2010, Team Rubicon reaches victims where traditional aid organizations can’t venture. Team Rubicon has impacted thousands of lives overseas – in Haiti, Chile, Burma, Pakistan, and Sudan – and in the U.S. With […]
Healthcare Security and Emergency Response | John Dempsey Hospital
The hospital chose Everbridge to support its communication needs, from notifications of IT system downtime to emergency procedures during major regional storms.
Improving Citizen Alerts with Everbridge | City of Williamsburg Case Study
The City of Williamsburg, Virginia was the epicenter of political events in Virginia leading up to the American Revolution. Today, Williamsburg has a population of more than 15,000 residents, and along with Jamestown and Yorktown, forms part of the Historic Triangle that draws millions of tourists annually. The city has a large elderly population, making […]
Healthcare Security and Emergency Response | Reading Health System
Everbridge enhances Reading Health System’s emergency and operational communication and coordination, allowing hospital staff to better manage mass casualty, incident, and public health operations.
Improving Resident Communication with Everbridge | Athens County Case Study
Athens County, Ohio has a population of more than 64,000 residents and is home to Ohio University and Hocking College. Throughout the year, Athens County hosts a number of events that draw thousands of attendees from around the country, including its annual Halloween Block Party in Upper Athens. Resident communication is extremely important for public […]
How Boston Is Preparing for the Next Hurricane Sandy
Hurricane Sandy affected Boston and many other cities and towns in October 2012. To keep residents informed throughout Sandy, Boston officials used Everbridge to send important updates. Everbridge delivered critical alerts around the clock during Hurricane Sandy, and the City of Boston continues to use Everbridge to deliver emergency notifications.
John Dempsey Hospital on Everbridge
Mark Petrone, Environmental Care Safety Officer for John Dempsey Hospital, takes a few minutes to talk about how the hospital uses Everbridge as a critical communications platform for everything from emergency preparedness to IT continuity.
How Will You Communicate in a Zombie Attack?
How does your emergency plan compare? Find out here.
Everbridge Enhances Team Rubicon's Operational Capacity
Ryan Ginty, Team Rubicon’s Connecticut Coordinator, talks about how the organization utilizes Everbridge’s platform to deliver critical communications, confirm receipt of those messages, and collect information back from the field.
Improving Major Event and Public Safety Notifications With Everbridge | City of New Orleans Case Study
City of New Orleans (NOLA) boasts a booming tourism sector thanks in part to its unique culture, food, and historic architecture. NOLA has hosted many major events over the past few years, including the Super Bowl in 2013. During Mardi Gras season, thousands of travelers from around the globe visit NOLA to experience the festive […]
Remembering Hurricane Sandy: One Year Later
Hurricane Sandy struck the East Coast in October 2012, resulting in billions of dollars in damage. Everbridge worked around the clock to ensure Boston residents stayed safe during the storm. As Sandy battered the East Coast, Everbridge sent more than 10 million critical alerts to people up and down the East Coast.
Everbridge CTO Imad Mouline Discusses Critical Communication
Everbridge chief technology officer and MIT alumnus Imad Mouline explains to MIT TechTV that each crisis is different, and therefore, notifications need to be different. On the day of the Boston Marathon bombings and the shelter-in-place order that followed, Mouline says the best communication plans included “a little bit of everything.” He tells the audience […]
Improving Incident Management For Utilities With Everbridge | Westfield Gas and Electric Case Study
Westfield Gas & Electric (WG&E) is located in Westfield, Massachusetts and serves approximately 19,000 electric customers and 9,000 gas customers. Like all utilities companies, WG&E has to be ready to respond to a range of incidents like severe weather that could affect their equipment or customers. Incident management for utilities companies everywhere is extremely important, […]
eBook: In Case of Emergency, Read eBook
In a recent Everbridge survey about incident, emergency, and disaster recovery, nearly a third of respondents admitted that they don’t have a documented plan. And nearly 40% said that during a disaster, they would get messages to impacted contacts through manual call trees. Surprised? Download our new eBook, In Case of Emergency, Break Glass, to […]
Replay: Ready for the Storm: WDT’s Storm Expert on Winter Weather Preparations
Winter storms cause power outages, dangerously cold temperatures, and safety hazards that endanger the lives of people and impair normal business operations. Preparing for seasonal weather means more than just stocking up on food and bottled water. Are you ready for what this winter has in store? Join us for this complimentary webinar, Ready for […]
Everbridge Mass Notification for IPAWS WEA
Everbridge Mass Notification for IPAWS WEA takes traditional notifications to the next level. This message origination module opens up a new communication channel in support of the IPAWS WEA program and includes an additional message form that is embedded in the Everbridge notification workflow, making it easier for authorized public safety officials to target and […]
FAQ Incident Management
When managing the communication of important information during an incident, it is critical to follow the correct procedure that has been devised for each specific incident type. In addition to identifying incident types and designing processes, it is imperative that incident management strategies include enabling technologies that can mitigate the risk associated with interruptions in […]
Extraordinary Tornadoes and Preparedness Best Practices
Tornadoes are known as fast moving and destructive. Given that these extreme events endanger the safety and sometimes take the lives of people in their path, preparation well in advance of these storms is critical. Have you incorporated tornado best practices into your emergency preparedness plans?
Improving Hurricane Preparedness with Everbridge | City of Galveston Case Study
Located in the Gulf of Mexico, Galveston Island is one of the most popular beach destinations in Texas. With a population of nearly 60,000, Galveston is famous for the landmark tragedy, the Great Galveston Hurricane of 1900, which resulted in more than 6,000 fatalities. Following the natural disaster, the city built its famous 10- mile […]
Improving Citizen Notification with Everbridge | City of Inglewood Case Study
The City of Inglewood is centrally located in Southern California and boasts a rapidly growing population of over 111,000 residents. Located on the shore of the Pacific Rim, Inglewood serves as a gateway to major commercial centers, both domestic and international. Like many cities and towns across the country, Inglewood needed a reliable and efficient method […]
Improving Public Safety Communications with Everbridge | Pierce County Case Study
Pierce County, Washington includes 24 cities and towns, 17 school districts, and seven colleges and universities. As the second most populous county in Washington state, it is home to more than 800,000 residents and consists of 1,806 square miles of land, and is located adjacent to Mt Rainier, the largest active volcano on the west […]
Global ENS: Emergency Notification in a Global Environment
When an emergency happens, how do you communicate critical information to global employees? Reaching contacts quickly, regardless of time zone, data protection laws and local language, can have an impact on employee safety and the continuity of business operations. This paper will help you understand: Common pitfalls of sending notifications to global contacts, regulatory compliance […]
Westfield Gas & Electric on Everbridge
Aaron Bean, Operations Superintendent for Westfield Gas & Electric, gives his perspective on the value of the Everbridge suite. From two-way communication to harnessing social media, he sees Everbridge as “light years” ahead of any other vendor.
Healthcare Security and Emergency Response | Saint Francis Hospital and Medical Center
The Everbridge system allows Saint Francis to consult with key personnel during emergencies as well as better plan the hospital’s responses and staffing, additionally providing the ability to send notifications to any relevant group no matter the incident.
What is Everbridge?
Hear from a handful of Everbridge leaders and our customers about what it is we do and what the best parts about our platform are.
Saint Francis Hospital on Everbridge
Robert Falaguerra, VP of Facilities at Saint Francis Hospital and Medical Center, discusses consistent communications, mobility and emergency management, testing and training, and best practices with the Everbridge suite.
Replay: Extreme Weather and Extreme Losses: How Organizations Can Mitigate High-Impact Weather
Each year, severe weather causes billions of dollars worth of property loss and damage. All too often, these extreme events, like tornadoes, hurricanes, tsunamis, winter storms, and flash floods, endanger the safety and sometimes take the lives of people in their path. Despite the increasing risk, current practices make organizations and municipalities more vulnerable to […]
Improving County Communications with Everbridge | South Central Task Force Case Study
The South Central Task Force consists of eight counties in the South Central portion of Pennsylvania with 2 million citizens. The SCTF takes a leadership role in delivering a regional “all-hazards” emergency preparedness program that addresses planning, prevention, response and recovery for events that exceed local capabilities. Due to the size and population of their […]
Replay: Hurricanes and Hail: AccuWeather’s Hurricane Expert Helps you Prepare
In 2012, Hurricane Sandy formed in the Atlantic – and quickly became the year’s deadliest, most destructive hurricane, as well as the second-costliest hurricane in United States history. What does the 2013 hurricane season have in store? And what can organizations do to mitigate loss and protect the lives of their people? Join us for […]
City of Richfield
Watch this review by the City of Richfield, discussing the importance of critical communications in any event to secure life and property. The City of Richfield shares how Everbridge’s features and benefits help to ensure effective communication during and after any incident.
Everbridge Solutions for Energy
Everbridge offers energy and utility providers a single platform for all critical communications that can help protect life and property, meet regulatory requirements and improve operational efficiencies. Whether it’s an incident that requires immediate notification to employees, customers, or regulatory groups or daily tasks like maintaining power operations – Everbridge’s system is reliable and easy-to-use. […]
Everbridge Solutions for Higher Education
Academic institutions across the country rely on Everbridge Solutions for Higher Education to meet their incident management, operational and emergency notification needs. Everbridge allows organizations to streamline their communications process – delivering the right message to the right person at the right time, every time. Everbridge provides a single solutions suite for mass communication that […]
Improving Emergency Management with Everbridge | State of Connecticut Case Study
The state of Connecticut has a population of over 3.5 million people, as well as 21 colleges and universities. Its location on the coast in the northeast makes it highly susceptible to a number of different types of severe weather, including nor-easters and hurricanes. With 5 different cities with over 100,000 citizens, it is crucial that […]
Everbridge’s SMARTWeather Alerting leverages Weather Decision Technologies meteorological resources to enhance and optimize over 150 severe weather alerts such as lightning, tornados, thunderstorms, hail, ice, snow, extreme temperatures, high winds, flash floods, and flooding. because these severe weather types are difficult to predict far in advance, they often have terrible loss of property and life […]
Replay: From Super Bowl to Superstorm: Managing Communication in America’s Most Interesting City
With a population that more than doubles during major sporting matches and festivals, and a unique geography that makes weather a special consideration, effective communication is crucial to keeping the residents of New Orleans safe and the city running smoothly. Join us for this complimentary webinar, From Super Bowl to Superstorm: Managing Communication in America’s […]
Replay: Learning from Boston: How Critical Communication Drove Organizational Coordination
On the week of April 15, the Greater Boston community experienced devastating events, the impact of which has changed our city forever. We are proud to say that the Boston community responded swiftly and efficiently –government offices, hospitals, and businesses and schools located in and around the city delivered messages to guide first responders, available […]
Learning from Boston: Crisis Communication
On Monday, April 15th, 2013, the City of Boston was attacked during the running of the 117th Boston Marathon. Following this attack, area police immediately set in place emergency response and subsequently coordinated with the FBI for a week-long manhunt while corporations, public facilities, universities and hospitals issued a number of critical notifications connected to […]
With everything on your plate today, finding the time to fully train your staff can create real challenges– but the cost of not training your staff can be very high. Everbridge University is a self-service, online training resource for the Everbridge Platform for interactive communications and mass notification.
Mass Notification Message Sender Certification
Sending a message with Everbridge Mass Notification is very simple. The certification process is meant to demonstrate the applicant’s understanding of the full versatility and best practices involved in creating and sending messages. There are institutions that need to be confident that key employees can safely and accurately utilize the full range of notification tools […]
Best Practices for Mass Communication in Healthcare
Mass communications systems are gradually becoming commonplace in healthcare organizations across the globe. These systems can now be used to: Improve code calling and STEMI alerts with multiple contact paths Allow ER charge nurses to quickly and efficiently communicate with staff to fill open shifts and automate staffing processes Communicate across multiple facilities in the […]
ISO 22301 & 22313: Business Continuity Management System Standards and Application for Incident Communication Plans
A successful business continuity plan helps you manage risk and keep your business running during a crisis – and can avoid potentially catastrophic losses by preventing downtime before it occurs. Last year, the International Standards Organization (ISO) released two new standards – ISO 22301 and 22313 – to aid in business continuity planning. These standards […]
Replay: Staffing for Critical Events: How AlliedBarton Keeps Their Clients Safe
Join us for this complimentary webinar, Staffing for Critical Events: How AlliedBarton Keeps Their Clients Safe, and learn how AlliedBarton overcomes staffing challenges to protect the life and property of its clients. Daniel Sundberg, director of AlliedBarton’s National Accounts Program Development, will explain how the company:
- Ensures the availability of staff during emergencies
- Instantly communicates needs to thousands of employees across the country
- Protects clients
The Social Media Gap in Crisis Communications
Everbridge study finds 58% of organizations lack social media strategy during crises. Everbridge conducted a survey of over 400 organizations spanning a variety of public and private sectors to see how emergency and crisis communications planners incorporate social media as part of their communications strategy with key stakeholders such as employees, customers and the general […]
Replay: Learning from Hurricane Sandy: Best Practices for Mass Notification and Weather Emergencies
Hurricane Sandy was one of the most destructive storms in the history of the United States, causing over $25 billion in damages and lost revenue. The Hurricane also uncovered severe emergency communications deficiencies at many organizations and local governments.
The Evolution of Emergency Notification Systems – Social Media
Join Everbridge’s Imad Mouline on an in-depth discussion on the Evolution of Emergency Notification. Consider his insights as the Chief Strategy Officer of a leading Incident Notification Software Company.
Replay: How to Create a Crisis Communication Plan
When was the last time you updated your crisis communication plan or considered the effectiveness of your incident management strategy? Watch Everbridge crisis communication experts, Francis Willett, director of professional services and Bill Scerra, learning officer and worldwide best practices, as they discuss best practices and key elements of a comprehensive crisis communication plan. View […]
Call Throttling FAQ
Large numbers of notification broadcasts being delivered to the same geographical location can overwhelm PBX systems or local telephony infrastructure, jeopardizing rapid message delivery during an incident. Everbridge provides broadcast administrators with flexible call-throttling options to configure broadcast rules based on their organization’s best practices to optimize their Emergency Notification System.
Everbridge for the Oil and Gas Industry
Improve call-out times, drive operational efficiency, and achieve unprecedented levels of employee accountability with Everbridge’s best-in-class incident notification technology. Everbridge enables you to communicate more quickly, clearly, and efficiently through end-to-end automation of your incident notification procedures and the ability to reach responders, management, and employees via all contact methods, such as mobile phones, landlines, […]
Improving Utility Communications With Everbridge | Park Water Company Case Study
Park Water Company (PWC) is an investor-owned, public water utility company that serves a population of approximately 200,000 people in California and Montana. PWC delivers water to roughly 65,000 service connections through a distribution system of over 800 miles of pipeline. Like all utility companies, PWC has a close relationship with the customers it supplies […]
When your first responders are confronted with an active shooter, or in the event of an Alert, can your AOC initiate a response in seconds, and does this response follow your playbook 100% of the time? By automating all of your mass notification procedures and integrating with your existing sensors and alarms, Everbridge enables your […]
In the event of a power failure or major flood, can you notify your employees and riders to ensure public safety, prevent panic, and maintain your reputation? How quickly can you contact all responders and coordinate resolution? From safety, security, and operations to disaster recovery, Everbridge provides a single mass notification system solution that facilitates […]
Joint Commission Compliance
Emergency notification and communications capabilities are key compliance elements of the Joint Commission Standards of Care. Many elements of performance address the ability to communicate important information and instructions to essential parties, including members of the Incident Command Structure, hospital staff, vital suppliers, and community partners (other health care organizations, public health departments, representatives of […]
Hospitals are expected to meet community care needs for everything from flu shots to pandemic outbreaks, and must also be prepared for natural disasters, industrial accidents, acts of terrorism, and other emergencies. Traditional phone trees to manually call each person in a crisis are error-prone and time-consuming, diverting precious resources to non-critical activities in an […]
State and Local Government Notable Quotables
Explore how organizations like yours are using the Everbridge’s mass notification system to advance public safety and safeguard the health and welfare of their citizens.
Higher Education Notable Quotables
Explore how colleges and universities like yours are using the Everbridge’s emergency notification system to guide, advise and protect students, faculty and staff on campus.
Healthcare Notable Quotables
Explore how organizations like yours are using the Everbridge’s mass notification system to streamline internal communications on a daily basis, improve their emergency response capabilities during a crisis and meet Joint Commission environment of care requirements.
Complying with NIMS is challenging. Everbridge can help. Everbridge Aware supports NIMS compliance with an easy-to-use, highly reliable communications platform that allows for the quick distribution of information during crises. From evaluating communications for corrective action to providing customizable, pre-approved templates, Everbridge Aware helps organizations comply with the NIMS concepts and principles by delivering powerful […]
AHA Emergency Notification Systems
Hospitals must have the ability to communicate easily and effectively in the face of emergency events. An integrated emergency notification system solves critical communication challenges by quickly delivering messages to one or thousands of target recipients. Everbridge Aware® enables hospitals to deliver information to an individual, group or entire organization within seconds. As technology leaders, […]
Pharmaceutical & Biotech Industry
Business interruptions come in all shapes and sizes, and if not managed smartly, they will cost you dearly. Imagine a single incident notification platform with the scalability to serve your entire organization—from the lab to the manufacturing facility to the field. Everbridge enables you to communicate quickly, clearly, and efficiently through automation of your notification […]
Everbridge Solutions for the Chemical Industry
Improve emergency response times, drive operational efficiency, and achieve unprecedented levels of employee accountability with Everbridge’s best-in-class mass notification technology. Everbridge enables you to communicate more quickly, clearly, and efficiently through end-to-end automation of your incident notification procedures and the ability to reach responders, management, and employees via all contact methods, such as mobile phones, […]
ROI for Cities & Counties
In today’s economic climate, government entities are tightening their belts and scrutinizing every dollar spent. Mass notification systems, like other software purchases, must meet stringent justification requirements, including the ability to mitigate human and financial risks, cut costs, and improve productivity and efficiency.
Citizen’s Sign Up Kit Overview
The Everbridge Citizen Sign-Up Kit gives customers the tools they need to ensure a successful roll out of your mass notification system to your community. The Everbridge Citizen Sign-Up Kit includes source files for all of the following materials, enabling you to customize the text and drop in your own logos.
Everbridge Mass Notification® for Campus Alerts enables you to communicate with your entire campus community in minutes via all contact methods, including those most popular with students, such as text messaging, cell phones, smartphones, email, instant messaging, and social media. This notification system is easy to implement and gets remarkable penetration.
Healthcare Security and Emergency Response | H1N1 Flu Pandemic
Everbridge provides sustained communication to an organization and its staff, management, external stakeholders, and the surrounding community.
Everbridge Professional Services
Leveraging a proven methodology and domain expertise in mass notification, Everbridge 1,000 deployments worldwide. Everbridge Professional Services offerings address the unique challenges of your organizational structure, operational requirements, and training needs.
When communicating across your organization, sending critical information to your workforce quickly and effectively requires multiple delivery channels. Everbridge’s Urgent Desktop™ delivers alerts to your workforce’s computer screens in seconds; to ensure timely delivery, high visibility and optimal impact of your messages. Urgent Desktop delivers emergency notifications in a rapid and reliable way.
Everbridge for Power Utilities
From substation operations to managing demand response and proactive customer communications, Everbridge enables rapid communication with your internal teams and the communities they serve, all while cutting costs. Everbridge allows you to communicate quickly, clearly, and efficiently through automation of your notification procedures and the ability to reach field response teams, employees, and customers via […]
States have funds already set aside to fulfill their preparedness work plans according to requirements from the Office of the Assistant Secretary for Preparedness and Response (ASPR). Many Everbridge customers and other healthcare systems use ASPR funding to purchase emergency notification systems that meet key ASPR requirements. This money is already available—you don’t need to […]
Everbridge Organizational Hierarchy
Everbridge’s Organizational Hierarchy allows the ability to map a customer’s management and operating structure into multiple emergency notification environments.
Everbridge’s next generation elastic infrastructure model delivers unmatched scale and performance. Incorporating intelligent, real-time system monitoring, Everbridge ensures optimal notification delivery performance. When spikes in demand occur, the notification system’s architecture allows it to seamlessly expand and contract as needed by tapping into a near-infinite amount of capacity and processing resources. This ensures successful delivery […]
Rockford Health System
Chris Bellone is the guy who gets 15 competing hospitals to work together in a crisis. As the disaster coordinator for the State of Illinois Region 1 Emergency Medical System (EMS), Bellone represents a region whose mission is to bring together leaders from competing hospitals to work as a disaster planning and response consortium. Additionally, […]
Providence Health & Services
Steve Storbakken and Connie Lackey understand hospital emergency preparedness inside and out. Storbakken chaired the Providence Health System Disaster Preparedness Taskforce, which serves 27 hospitals and 45,000 employees, and drives Providence San Fernando Valley’s emergency preparedness program as the director of safety for its three hospitals. Lackey, a registered nurse and Providence San Fernando Valley’s […]
Kentucky Farm Bureau Insurance
Dean Gardenhire is no stranger to disaster. With nearly 30 years experience in business continuity, disaster recovery, and emergency and crisis management, Gardenhire is responsible for keeping Kentucky Farm Bureau Insurance (KFB) operational during natural disasters, severe weather, and other incidents while ensuring the well-being of its employees in offices across 120 counties. In business […]
Interfaith Medical Center
Russ Robinson isn’t your typical Yankees fan. While most fans can enjoy a ballgame uninterrupted, this New York native is on call 24/7 as the manager of emergency medicine and emergency preparedness for Interfaith Medical Center (IMC), a multisite community teaching healthcare system that serves more than 250,000 Brooklyn patients each year. Whether he’s sitting […]
Carl Stephens puts technology to work for the citizens of Garfield County, Colorado. Serving a population of 54,000, Garfield County Emergency Communications Authority answers an average of 250 calls per day, including 911 and non-emergency calls. The Authority also serves as the essential link between seven law enforcement agencies, six fire/EMS agencies, and its citizens. […]
Cory Friend helps dispatchers engage the community in finding people who are lost. On more than one occasion, the Douglas County Sheriff’s Office dispatchers’ quick actions in notifying the community using Everbridge SmartGIS for Citizen Alerts have helped bring a happy resolution to missing-person cases that might have ended differently. Whether getting the word out […]
City of Glendale
On August 4, 2009, a brush fire broke out along the Los Angeles border, threatening hillside homes, snarling freeway traffic, and prompting evacuations. Everbridge was used to notify residents quickly and help alleviate the City of Glendale emergency response team’s workload so it could focus on dealing with the fire.
Everbridge dramatically improves Chisago County Public Health’s ability to contact, instruct, and deploy staff efficiently and effectively during a public health emergency, such as a disease outbreak or natural disaster, while delivering a return on investment (ROI) and meeting compliance requirements. Chisago County Public Health and Chisago County Emergency Management have also formed a Local […]
Kansas City International Airport
More Than 10 million passengers pass through KCI each year. The Federal Aviation Administration forecasts U.S. passenger growth of 3.5% each year. Kansas City International Airport needed a dynamic Mass Notification system to meet growing demand. “Everbridge’s Matrix was truly spot-on for what we needed in the control center: the ability to match various locations […]
Client Services – Your Everbridge Experience
Everbridge’s Client Services teams are made up of highly experienced, credentialed professionals with years of boots-on-the ground incident communications experience. With every notification program we set up, Everbridge applies the knowledge and experience gained from helping more than 1,000 clients covering tens of millions of individuals worldwide launch mass notification initiatives and manage incidents.
Improving Disaster Response with Everbridge | U.S. Coast Guard Case Study
The overarching mission of the U.S. Coast Guard Auxiliary is to contribute to the safety and security of citizens, ports, waterways, and coastal regions. Its philosophy is to be “Semper Paratus” (“Always Ready”) against all threats and hazards. The Coast Guard Auxiliary is an integral part of Coast Guard Forces and has members in all […]
Improving Control Center Operations And Emergency Response With Everbridge | Santa Clara Valley Transportation Authority Case Study
Serving 15 Silicon Valley cities and major high-tech companies like eBay, Google, Cisco, Yahoo, and Adobe, Santa Clara Valley Transportation Authority (VTA) focuses on quality of service and customer safety. Beginning with 50 buses in serious need of upgrades and repair in 1972, VTA now operates a fleet of more than 500 bus and rail […]
Improving Public Health Communication with Everbridge | Franklin County Board of Public Health and Columbus Public Health Case Study
Franklin County Board of Health and Columbus Public Health have long been guardians for the health and welfare of more than one million Ohio residents and are credited with saving countless lives during public health threats dating back to the Spanish Flu outbreak of 1918. The two health departments work together to direct public health […]