Improving Disaster and Crisis Management With Timely Communication and Response – Part 3

3 Responsibilities of a Communications Team   Regina Phelps recently joined forces with Everbridge and recorded a webinar that explores in-depth strategies for improving your disaster and crisis management. Previously in part 2 of this five part series, Regina discussed the basics of crisis communication and how to establish and organize a communications team. If you […]

Continue Reading

Improving Disaster and Crisis Management With Timely Communication and Response – Part 2

Crisis Communication Basics   Regina Phelps recently joined forces with Everbridge and recorded a webinar that explores in-depth strategies for improving your disaster and crisis management. Previously in part 1 of this five part series, Regina discussed why timely communication is important in a disaster, as well as some definitions to help get to the root […]

Continue Reading

Everbridge to Host Secure Messaging and Telemedicine Webinar Discussing Clinical Texting Rule Changes

Webinar to Discuss Leveraging HIPAA-Secure Messaging to Deliver Improved Patient Care May 24, 2016 09:00 AM Eastern Daylight Time   BURLINGTON, Mass.–(BUSINESS WIRE)–Everbridge, a global enterprise software company that provides applications which automate the delivery of critical information to help keep people safe and businesses running, today announced it will host a complimentary webinar titled […]

Continue Reading

Cyber-Attack Training

In an age where cyber-crime is seen by many as the greatest threat to business, the prospect of falling victim to a cyber-attack is very real.   The latest Cyber Security Breach Survey shows that two thirds of big UK businesses have been hit by a cyber-attack in the past year, and with government intelligence […]

Continue Reading

Webinar Preview – Meeting Secure Business Messaging Requirements with SecureBridge

The days of BYOD (Bring-Your-Own-Device) to work are here and as a result, so are the concerns that come with employee texting, group chat and use of consumer apps. Security risks run high especially for organizations in industries that handle highly sensitive and private information on a daily basis (healthcare, financial services, government etc.).    […]

Continue Reading

What is Mean Time to Repair (MTTR)?

Measuring the Impact of IT Incidents with MTTR   When an IT incident occurs – a customer facing application is down, an application bug impacts productivity, a hardware system is not responding, etc. – time is wasted, business operations are endangered, and in some cases, revenue is negatively impacted.  In fact, according to Forrester Research, […]

Continue Reading

The Joint Commission Approves Clinical Texting within HIPAA Messaging Systems

This week, the Joint Commission, a national hospital accreditation program, approved the use of clinical texting under certain parameters.   The Commission originally banned outright the use of texting between clinicians over patient care to protect patient privacy back in 2011. However, the Commission acknowledged technology has caught up and there are now safe avenues […]

Continue Reading

Improving Disaster and Crisis Management: Plans and Exercises for Timely Communications and Response

When asked what areas need to be improved after any disaster, inevitably companies will often list “communications” as one of the most important areas for improvement. “Communications” is of course a broad topic, however, there is one comment that is probably heard more than any others: “Crisis communications need to be more timely.”   For […]

Continue Reading

NIA: The Crime Fighting Power of Social Media

Social media is a common place for celebrity gossip, status updates, and photo sharing. However, when law enforcement joins the equation, social media can be used as a powerful tool in helping share important news such as police activity, road closures and severe weather alerts.   In Rancho Palos Verdes, the Los Angeles County Sheriff’s […]

Continue Reading

Webinar Slides: Severe Weather Preparedness – A Look at 2016 Tornado Season

Join us on Tuesday April 26th @ 2PM (ET)/11AM (PT) for Severe Weather Preparedness: A Look at the Upcoming Tornado Season with David Gold, Senior Scientist, Weather Decision Technologies (WDT), who will discuss the outlook for the upcoming season. Specific topics covered will include: 2016 tornado season weather forecast Real-life severe weather case studies Weather communication best practices

Continue Reading

Workplace Safety in the Digital Age

The modern workplace is evolving at a rate faster than we’ve ever seen.  With the advanced technology available today, we can connect with folks across the world from the comfort of our home office. Having these virtual capabilities, though barrier breaking in some respects, certainly makes working relationships more complex. It gets harder to put […]

Continue Reading

Florida Division of Emergency Management Announces Partnership with Everbridge

This week marks an exciting time for Everbridge and the State of Florida with the beginning of what has the potential to be a pioneering partnership for the critical communications industry.   Earlier today the Florida Division of Emergency Management announced the selection of Everbridge as the service provider for the development and implementation of […]

Continue Reading

Upcoming Webinar: Advanced Communication Strategies for Incident/Risk Management

Effectively monitoring, assessing and responding to threats and operational risk events is a challenging task for many organizations especially considering the growing complexities in business, technology, information and supply-chain interdependencies. Not only have these complexities brought forth the convergence of additional risk management and control functions, they’ve had an effect on the incident/risk event response […]

Continue Reading

LESM – Beyond The Basics

The days of telling law enforcement agencies that they need to be using social media are gone. Quite frankly, if an agency can’t see that social media is a vital part of a communication plan, community relationship building tool and an educational, awareness and prevention force multiplier, then those agencies simply have no interest in […]

Continue Reading

We Hate Ransomware!

The internet is a dangerous place. It seems like every year there’s some new trend in cyber crime sweeping the web. This year, that new trend is ransomware. Ransomware is a fairly new type of malware that allows hackers to block users from accessing their computer systems unless they pay some form of ransom to the […]

Continue Reading

The True Cost of EMR Downtime

A healthcare technology survey conducted by the AC Group found that “four of the top five healthcare applications deemed most important over the next four years relate to mission critical clinical applications.” One of these applications includes Electronic Health Records.   With three-out-of-four hospitals using at least a basic EHR or EMR system, it is clear […]

Continue Reading

Nixle in Action: Campus Safety @ UC Berkeley

Communicating effectively with large populations can be a difficult task. Whether it be a large city, a small town, or a college campus, during emergencies it is essential to have a reliable and quick system of communication in place.   UC Berkeley recently launched Nixle to aid in campus safety and keep the community informed. […]

Continue Reading

The Importance of Location-Aware Employee Safety in Business Continuity Planning

Keep Employees Safe at Home and Abroad with Location Data from Physical Security Systems    Globalization is constantly bringing our world closer together, and as companies grow and join the global economy, employees find themselves traveling around the world to conduct their business. This leaves companies with a tough task – how can business continuity […]

Continue Reading

To Communicate or Not, That is the Question…

In the wake of the tragic events in Brussels on the 22 of March 2016, I had a number of conversations with business continuity, resiliency and security managers regarding the actions they took immediately following the ISIS attacks. I found the responses interesting and varied and a number of key learning threads emerged. Many faced challenges […]

Continue Reading

The True Cost of IT System Downtime

In the modern business world, there is no room for error from an IT perspective. Realistically, how much work could you accomplish today without a high-speed internet connection or access to the files your company keeps stored in data centers? Every minute of system downtime caused by an IT incident could have a devastating effect […]

Continue Reading

Headed to ISC West? We are too!

ISC West is right around the corner and Everbridge is excited to meet you! ISC West is the leading physical security event that attracts over 29,000 industry professionals and we are excited for the opportunity to network and introduce attendees to our new product that offers location-based alerting for incident response and employee safety – […]

Continue Reading

Crisis Communication in the Media Spotlight

A crisis can occur at any time, anywhere. Every year, dozens of organizations find themselves in the news for the wrong reasons, whether it be because of a natural disaster, terrorist attack, or a scandal. Ensuring your staff is trained in crisis communication before an incident occurs could save your company and its image when […]

Continue Reading

Understanding HIPAA Compliance During Medical Emergencies

When a medical emergency occurs, caring for the patient’s immediate physical well-being is the top priority for all of the medical professionals involved. That being said, it is equally crucial to maintain the patient’s privacy and the security of his or her medical records during this chaotic time. That means understanding and adhering to HIPAA compliance, especially during […]

Continue Reading