The States of Guernsey is the parliament of the British Crown dependency of Guernsey. With 5500 employees, the Island’s government is responsible for a population of 66,000, covering everything from immigration control to prisons and traffic management to policing. Guernsey wanted to implement a single point of contact for all of the island’s 999 calls, to enable operators to deal with requests for: police; ambulance services; fire and rescue as well as coastguard. The State of Guernsey enlisted Everbridge to merge contact operations for all emergency services and to implement sequencing to prioritise personnel deployment, from traffic management to police.

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