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The disruptions shaping business continuity in 2026—and how to respond

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Why continuity leaders can’t afford communication gaps

Disruption is now a constant business challenge. Cyber incidents, severe weather, technology failures, and operational disruptions continue to test how quickly organizations can coordinate response, communicate effectively, and protect critical operations.

The report reveals that resilience depends on more than documented plans alone. Organizations need strong leadership, reliable communication, well-trained teams, and the ability to make informed decisions under pressure. Together, these capabilities help build confidence, strengthen preparedness, and improve response when disruptive events occur.

Key insights from the report

Sponsored by Everbridge, the BCI’s latest research reveals major shifts in emergency communications and operational resilience. The findings highlight where preparedness and coordination gaps persist and how leading organizations are strengthening response.

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1. Leadership shapes response success

The most effective organizations place crisis communications at the center of leadership decision-making.

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2. Preparedness gaps still slow response

Outdated contact data, delayed escalation, and coordination challenges continue to undermine emergency performance.

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3. AI and technology are changing resilience

Organizations are increasingly adopting cloud-based communication tools to improve visibility.

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What you’ll learn from the report

We collaborated on this report to give your team actionable intelligence you can use right away.

  • Identify emerging threats: See which global and local risks deserve the most attention this year.
  • Benchmark your resilience: Compare your current approach to preparedness and emergency communication against leading organizations.
  • Build an action plan: Use data-driven insights to strengthen readiness, improve response, and reduce disruption.

How organizations strengthen crisis communications

Forward-thinking organizations are strengthening emergency communications and operational resilience through stronger governance, improved coordination, ongoing training, and modern technology.

The report explores how resilience leaders are reducing communication delays, improving coordination during critical events, strengthening preparedness and accountability, and building more resilient continuity programs.

Want to see how that approach works in practice?

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There are so many advantages of having the BC in the Cloud Business Continuity Management system. It just saves you.”

Business Continuity Manager at Lennar