Everbridge Crisis Management
Protect lives and assets when a crisis strikes.
See how it works
Trusted by over 6,500 customers worldwide
Common challenges
Without the right tools, crisis teams often operate in silos—struggling to mobilize, coordinate, and report efficiently when every second counts.
Static, manual runbooks that fail in dynamic crises
When unanticipated scenarios emerge, traditional, passive incident plans fall short. Crisis response needs agility and real-time adaptability.
Fragmented communications across teams
Relying on emails, spreadsheets, and calls causes delays and confusion. Teams struggle with maintaining situational awareness and staying aligned.
Lack of real-time visibility and reporting to leadership
Without dashboards or automated updates, management can’t monitor response or recovery progress unless they interrupt the crisis teams themselves.
Benefits
Strengthen organizational resilience
Ensure teams are prepared for any scenario with adaptable response processes that keep operations running under pressure.
Minimize operational disruption
Accelerate decision-making and response actions to reduce downtime, financial loss, and reputational damage during critical events.
Improve leadership confidence
Deliver clear, real-time insights and updates to executives so they can make informed decisions without interrupting response teams.
Enhance team efficiency and accountability
Empower staff with clear responsibilities and visibility into progress, so everyone knows what needs to be done and by whom.
Protect people and assets
Enable faster, coordinated action to safeguard employees, facilities, and critical resources when threats emerge.
Features
Single CEM platform
Unify business continuity, disaster recovery and emergency communication in one application.
Event page
Coordinate response activities through operator dashboards, incident log and smart conferencing.
Dynamic task management
Assign tasks to an individual, group or function, and add tasks on-the-fly.
Mobile responsive plans
Execute response plans and collaborate with team members no matter device or where they are located.
Document repository
Centralize access to all response plans, tasks and associated documents.
Incident chat
Provide instant communication between responders in the field, and with the crisis team.
-
Streamline business continuity and recovery
Streamline business continuity and recovery
Everbridge Crisis Management, part of the CEM Platform, unifies business continuity, disaster recovery, and emergency communication in one solution. Crisis teams coordinate people and resources through a single platform to accelerate recovery and ensure response plans are executed.
-
Maintain command and control
Even when crises evolve into unanticipated scenarios
Static response plans can’t keep up with unpredictable crises. Crisis Management gives all stakeholders a common operating picture and turns runbooks into active, flexible tasks that adapt as events evolve.
-
Ensure plans get executed properly
On time and in the right order
Coordinating distributed teams during a crisis is difficult and slows recovery. Crisis Management mobilizes response plans and assigns tasks to the right people at the right time.
-
Provide meaningful updates
Common operating picture for all stakeholders
Updating leadership can pull focus from response efforts. With event dashboards and situation reports, senior management tracks progress in real time without disrupting teams.
With this solution, we’re able to get in touch immediately. And that’s important.”
Niklas Henningsson
Group Risk Manager
Why Crisis Management
Critical events such as severe weather, workplace violence, active assailants, and supply chain disruptions can put people, assets, and operations at risk. Crisis Management helps mitigate the impact of a crisis through automation.
During a critical event, Crisis Management can help organizations be more resilient by finding the location of potentially impacted employees, visitors, offices, manufacturing facilities, and assets. Additionally, organizations need to be able to protect travelers by identifying potential threats in their path and enabling two-way communication while on the road.
Crisis Management proactively assesses potential threats before they become critical events. With the right built-in risk intelligence and data feeds, supported by 24/7 analysts, your organization receives only the most relevant information fed from thousands of datastreams across weather, protest, social media, dark web, and hyper-local safety feeds to curate, filter and categorize risk events. This ensures avoidance of false positives, reduced alert fatigue, and overall faster response.
Automated workflows ensure that even when you and your team are not watching for threats, the system is doing it for you. With Crisis Management, SOPs, communications, and action plans can be automated and orchestrated during a crisis in order to speed up response and ensure the appropriate action is taken for a particular threat.
