In a landscape marked by constant disruption, the concept of organizational resilience has moved from a boardroom buzzword to a fundamental business imperative. For years, leaders have focused on defining what it means to be resilient. But defining resilience and embodying it are two different things. The time for theoretical discussion is over; the time for decisive action is here.
Organizations face a complex web of interconnected threats, from sophisticated cyberattacks and geopolitical instability to supply chain vulnerabilities and the accelerating pace of technological change. Simply having a plan is no longer enough. True resilience lies in the ability to anticipate, withstand, recover from, and adapt to these disruptions. It’s about moving from a passive, reactive stance to a proactive, strategic one.
To help security and risk management leaders navigate this shift, Everbridge is offering complimentary access to the Gartner® report, “Predicts 2025: Moving Resilience from Definition to Implementation.” This report provides a critical roadmap for building a truly resilient enterprise.
The shifting focus: from risk management to resilience planning
Senior executives are now demanding more from their security and risk management (SRM) leaders. They expect strategic insights that directly link resilience planning to the continued achievement of core business objectives. This represents a significant evolution from traditional risk management, which often operated in silos, to a more integrated, holistic approach to organizational resilience.
What does this shift look like in practice? It means breaking down departmental barriers and fostering a culture of collaboration. A resilient organization is one where cybersecurity, IT, operations, supply chain, and human resources work collaboratively, sharing information and coordinating strategies. The goal is to protect the business from disruption, minimize the impact of crises when they occur, and restore operations swiftly and effectively.
We feel the Gartner report explores this crucial transition, providing insights into why many current resilience strategies are falling short. It highlights a common pitfall: organizations spend too much time trying to quantify resilience and not enough time cultivating the characteristics that define it. A resilient organization is prepared, adaptable, and decisive. This report offers a framework to help you build these qualities into the DNA of your company.
The double-edged sword: AI in resilience
Artificial intelligence is rapidly moving from a niche technology to a mainstream operational tool. Its potential to enhance organizational resilience is immense, but it also introduces new and complex threats. As AI becomes more integrated into business processes, understanding both its opportunities and its risks is critical.
According to Gartner, by 2028, 85% of Business Continuity Management Plan solutions will include the use of AI in planning, analysis and response capabilities, up from 10% in 2024. AI can process vast datasets to identify hidden risks, run complex scenarios to test response plans, and support faster, more informed decision-making during a crisis. It can help leaders cut through the noise of an event to find the most critical information and chart the best course of action.
However, we believe, the report also cautions leaders to approach AI with a clear-eyed strategy. Issues of data integrity, algorithmic bias, and accountability must be addressed. Relying on AI for critical decisions that affect human welfare requires robust governance and a deep understanding of the data underpinning the algorithms. The report delves into how SRM leaders can evaluate and adopt AI-powered solutions responsibly, ensuring they serve as a powerful asset rather than an unforeseen liability.
The new frontline: cyber and third-party risk
The digital ecosystem is growing more complex every day. This complexity, combined with the increasing sophistication of cyber threats, has made cyber resilience a non-negotiable component of any organizational resilience strategy. Regulators worldwide are taking notice, implementing new rules that compel organizations to demonstrate robust cyber resilience capabilities.
According to Gartner, by 2028, 60% of organizations will be compelled to include cyber resilience in their planning, up from 10% in 2024. This isn’t just a compliance exercise; it’s a strategic necessity. A single cyber incident can cascade through an organization, causing significant financial, operational, and reputational damage. The report emphasizes the need for a joined-up approach, where cyber defense is tightly integrated with broader business continuity and crisis management efforts.
Compounding this challenge is the growing reliance on external partners. As organizations move infrastructure and services to third-party providers, they also inherit their risks. Gartner predicts by 2026, 80% of dependency risk incidents will reside in external, third-party IT infrastructure providers, up from 53% in 2024.
This creates a significant concentration risk, where the failure of a single major provider could have ripple effects across an entire industry.
Assuming that outsourcing risk transfers responsibility is a dangerous misconception. In our opinion, the report stresses that an organization is always ultimately responsible for the services it delivers. It provides actionable recommendations for gaining transparency into the resilience of your third-party partners and collaborating with them to ensure your entire ecosystem is prepared for disruption.
Move from definition to implementation today
The challenges facing organizations are dynamic and relentless. Building a resilient enterprise is no longer an option, it is essential for survival and growth. You need more than just theories; you need a practical, actionable strategy to protect your people, assets, and brand.
The Gartner report, “Predicts 2025: Moving Resilience from Definition to Implementation,” provides the strategic insights and expert recommendations you need to make this critical transition. Offered complimentary by Everbridge for a limited time, this report is your guide to future-proofing your organization.
Stop defining resilience and start implementing it. Gain a competitive advantage by building an organization that can not only weather the next storm but emerge from it stronger.
Gartner, Predicts 2025: Moving Resilience From Definition to Implementation, By David Gregory, Michael Aldridge, Arthur Sivanathan, Belinda Wilson, 24 February 2025
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