Higher Education

Colleges and universities have a duty of care to protect students whether they are on campus or studying abroad. Knowing when potential threats might impact students studying overseas and having a simple and direct way to communicate with them ensures these students remain out of harm’s way and receive the full advantages of an international educational experience.

Preserving the safety and security of the campus environment is the responsibility of the entire college community. Providing timely notifications and alerts to students, faculty, staff and visitors about potential threats and hazards increases everyone’s situational awareness and fosters a culture of mutual responsibility.

Application or website outages, hardware or software failures, performance degradations or cyber-attacks impact application tracking, learning management, and online course registration systems. When teams need to be identified and rallied to address the situation, every minute saved by automating communications and ensuring the right people as fast as possible minimizes the operational impacts of these critical events.

Events on campus (i.e. football games, festivals and concerts) bring crowds. With an influx in campus population there are countless potential crisis scenarios ranging from a fast moving storm to an active shooter situation. Colleges and Universities need to be able to have a clear a decisive response plan in place to ensure they are able to reach and protect their students, faculty and visitors.

This Leading Private Research University faces the same problem almost any organization or higher ed institution faces: IT outages. Thousands of students and staff rely on properly functioning IT operations to effectively do their jobs and schoolwork, but when an IT outage occurs, this is no longer possible and can cause mass confusion on campus. Any higher ed/university IT outages need to be resolved quickly, and this requires rapid communication and coordination between IT experts to properly get operations back up and running.

Easily grow a contact database across multiple, large-scale groups–including students, parents, university employees, contractors, sports fans and visitors–groups using event-based, keyword opt-ins, while maintaining complete control over the publishing of your messages via social media and other contact paths.