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EVERBRIDGE INDUSTRY FOCUS

Hospitals + Healthcare Systems

Delivering Quality Care While Protecting Patients, Staff, and Systems

Healthcare is an increasingly complex and collaborative system with hospitals already operating at or near maximum capacity daily. During critical events, the ability to anticipate and respond defines how adept hospitals will be in mitigating a host of risks that can threaten resilience. When seconds matter, lives depend on a coordinated real-time response typically involving multiple stakeholders, across multiple hospital sites. Whether responding to a daily, non-emergent clinical case or a high-acuity case, care providers are typically challenged with managing capacity and delivering quality patient care in less time, while exceeding compliance standards and patient expectations. All the while, they must maintain a safer environment of care by ensuring IT systems and technologies are running smoothly and any technology related incidents are resolved rapidly with little-to-no impact on patient care hospital operations.

Responding to COVID-19 and Vaccine Administration

COVID-19 has changed nearly every aspect of normal life, but perhaps none more so than healthcare systems. From the onset of the pandemic to vaccine administration, Everbridge continues to help hospitals adapt and respond to this rapidly changing, complex health crisis. As hospitals work toward safely resuming care and building a new normal, Everbridge’s robust risk mitigation and emergency response platform is being leveraged with capabilities including:

  • Vaccine Administration
  • Automated contact tracing
  • Safe and secure telehealth
  • Critical events management platform
  • Incident management response for cybersecurity risks
  • Digital wayfinding to COVID-19 facility zones

COVID-19 will continue to alter healthcare systems for some time. Hospitals can depend on Everbridge for unique solutions to every complex challenge they face now and in the future.

“Everbridge has helped us improve response to critical events from patient emergencies like stroke and STEMI patients to environment of care emergencies such as chemical spills.”

– Sheri Abendroth, Safety and Emergency Management Coordinator

Hospital and Health System Use Cases

Emergency Preparedness

Don’t let an incident make a greater impact than your response. From natural disasters to chemical spills to mass casualty incidents, hospitals and health systems need to be able to communicate and coordinate rapidly with many constituents about how to respond to the emergency while maintaining compliance to CMS guidelines.

Quality Patient Care

Clinical communication and collaboration are the key to good clinical care. This is especially true for hospitals and health system where care teams need to be able to rapidly communicate to manage the highest acuity patients including strokes, STEMI, and trauma patients when every minute counts.

Keep Technology Running

Software, hardware and IT failures, as well as ransomware and other cyber-attacks, impact EHR and other essential hospital systems. When teams need to be identified and rallied to address the situation, every minute saved by automating communications and ensuring the right people are alerted and begin resolving the issue as fast as possible results in improved patient care and reduced physician and staff frustration.

BEST PRACTICES / RESEARCH

DIGITAL ASSET

Your Guide to CMS Preparedness

Are you ready for your next compliance audit, are your communication plans CMS ready? If you have completed an audit, are there areas of improvement you need to re-examine?  read more

Infographic: Ransomware

Cybersecurity is top of mind for every hospital IT person these days. Cyberattacks can come from a myriad of sources and expose patient data, or with ransomware, can put patients’ health at risk by blocking access to EHRs.

White Paper: The Connected Hospital

This white paper, authored by Shahid Shah, “The Healthcare IT Guy” shares insight into how effective communications strategies across your hospital can help drive improved patient outcomes, increased workflow efficiencies and, ultimately, reduced costs.

Kit: Active Shooter Preparedness for Hospitals

Download this case study where Worldpay reduced the callout process to an average of 3 minutes, and automated the engagement of resources through integration with the CRM system utilizing Everbridge IT Alerting.

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