Hospitals + healthcare systems
Everbridge industry focus
Delivering quality care while protecting patients, staff, and systems
Healthcare is an increasingly complex and collaborative system with hospitals already operating at or near maximum capacity daily. During critical events, the ability to anticipate and respond defines how adept hospitals will be in mitigating a host of risks that can threaten resilience. When seconds matter, lives depend on a coordinated real-time response typically involving multiple stakeholders, across multiple hospital sites. Whether responding to a daily, non-emergent clinical case or a high-acuity case, care providers are typically challenged with managing capacity and delivering quality patient care in less time, while exceeding compliance standards and patient expectations. All the while, they must maintain a safer environment of care by ensuring IT systems and technologies are running smoothly and any technology related incidents are resolved rapidly with little-to-no impact on patient care hospital operations.
Hospital and health system use cases
Emergency preparedness
Don’t let an incident make a greater impact than your response. From natural disasters to chemical spills to mass casualty incidents, hospitals and health systems need to be able to communicate and coordinate rapidly with many constituents about how to respond to the emergency while maintaining compliance to CMS guidelines.
Quality patient care
Clinical communication and collaboration are the key to good clinical care. This is especially true for hospitals and health system where care teams need to be able to rapidly communicate to manage the highest acuity patients including strokes, STEMI, and trauma patients when every minute counts.
Keep technology running
Software, hardware and IT failures, as well as ransomware and other cyber-attacks, impact EHR and other essential hospital systems. When teams need to be identified and rallied to address the situation, every minute saved by automating communications and ensuring the right people are alerted and begin resolving the issue as fast as possible results in improved patient care and reduced physician and staff frustration.
Bringing acute inpatient care
home with well-coordinated,
accurate communication
Brigham and Woman’s Hospital is leveraging highly monitored and coordinated communication – enabled by Everbridge CareConverge – between
physicians, in-home caregivers and patients, the program is proving beneficial for both the healthcare system and patients.
Your guide to CMS preparedness
Are you ready for your next compliance audit, are your communication plans CMS ready? If you have completed an audit, are there areas of improvement you need to re-examine?
Reaching higher standards of readiness in healthcare
Ransomware attacks and other cybersecurity threats are an epidemic in healthcare. To comply with strict regulatory requirements while protecting patient safety and ensuring business continuity, healthcare organizations need a proactive approach to planning, response, recovery, and learning from incidents to maintain seamless care delivery.
Stay a step ahead
Connect information and assets, engage teams everywhere, and respond smarter and faster. Beyond audit ready. Maintain compliance with The Joint Commission, Center for Medicare and Medicaid Innovation (CMS), and other industry standards while ensuring you can prepare, respond, and recover effectively from any disruption.
A single source of truth
Connect real-time data from disparate business systems with resilience processes, planning, and incident responses to create a single source of truth.
Identifying and addressing dependencies
Leverage dependency mapping to identify gaps, predict and mitigate the impact of third-party disruptions, and increase visibility into supply chains.
Faster to respond and recover
Mitigate the impact of incidents on operations and stakeholders, build resilience, and protect your organization’s reputation.
A faster recovery when the unexpected occurs
BC in the Cloud helped one of the nation’s leading hospitals–and more than 100 of its clinics–minimize disruption when a power outage threatened its critical IT functions.
Related resources
White paper: The Connected Hospital
This white paper, authored by Shahid Shah, “The Healthcare IT Guy” shares insight into how effective communications strategies across your hospital can help drive improved patient outcomes, increased workflow efficiencies and, ultimately, reduced costs.
Kit: Active Shooter Preparedness for Hospitals
Download this case study where Worldpay reduced the callout process to an average of 3 minutes, and automated the engagement of resources through integration with the CRM system utilizing Everbridge IT Alerting.
