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Discover insights from our 2025 Global Enterprise Resilience Report

Protect your retail organization with Everbridge 

Safeguard your employees, protect your customers, and ensure uninterrupted operations with Everbridge. Our solutions are tailored to enhance resilience, helping your retail organization to streamline processes, minimize risks, and deliver exceptional shopping experiences, no matter the challenge. 

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Keep your people safe and your organization running 

How Everbridge empowers the retail sector

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Stay one step ahead with real-time insights

Leverage real-time risk data and actionable insights to address threats proactively, ensuring the safety of employees, customers, and assets. 

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Ensure seamless communication

Coordinate effectively with swift, two-way communication that connects teams, wherever they are, to support quick, informed decision-making. 

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Enhance safety with real-time tracking

Safeguard employees and assets through real-time tracking, enabling better resource protection and reliable retail operations. 

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Maintain business continuity

Secure uninterrupted store operations by accessing live weather data and implementing proactive actions to reduce disruptions and safeguard your retail locations. 

Luxury retailer uses
Everbridge to
protect employees
and locations

This luxury fashion house is an international company
with nearly 200 stores in all major cities across
the world. To ensure the protection of employees,
customers, and retail locations, certain branches
required a sophisticated security solution that would
easily help managers keep their people safe and
operations running.

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How it works 

Everbridge empowers retail organizations by automating emergency alerts via a multi-channel unified communication platform. This integrated capability ensures rapid and informed decision-making and enhances the safety of employees and customers, minimizes operational disruptions, and preserves the continuity of retail services during critical events. 

How your retail organization can benefit from using Everbridge 

Critical event management

Keep your retail operations resilient by reducing safety risks for employees and customers. Quickly address real-time threats, maintain smooth communication, and minimize disruptions to retail continuity during emergencies.

Business continuity 

Deliver reliable shopping experiences even in the face of disruption. Protect your infrastructure, safeguard inventory, and maintain customer trust by keeping your retail services running smoothly during unexpected events. 

Travel risk management

Prioritize the safety of traveling and mobile retail employees with timely updates and actionable support. Help your team avoid potential dangers and feel secure while staying focused on their responsibilities. 

Digital operations

Ensure outstanding customer experiences in-store and online by keeping your retail systems running without interruptions. Quickly resolve IT challenges, maintain reliable digital platforms, and create seamless transactions to meet customer expectations every time. 

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Everbridge named a Leader in The Forrester Wave™: Critical Event Management

Empower resilience with the leading critical event management platform.

Retail

Outcome

Retail organizations leveraging Everbridge experience significant enhancements in employee and customer safety through rapid and effective emergency responses.  Unified communication platforms facilitate seamless coordination and swift decision-making, enabling proactive management of emergencies, fostering trust among staff and customers. Reduced operational disruptions, achieved through automated workflows and efficient risk management, protect inventory, maintain service availability, and preserve customer satisfaction. By strengthening retail continuity and building organizational resilience, Everbridge empowers retailers to consistently deliver high-quality experiences, uphold brand reputation, and surpass customer expectations, even amidst unforeseen challenges. 

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