Retail + eCommerce
Keep operations running and people safe
Protecting people, revenue, and inventory
Severe weather, crime, cyber-attacks, and IT failures have one thing in common for retailers: they all can result in lost revenue. With Everbridge, retailers can anticipate threats, assess data, communicate with response teams, impacted employees, and stakeholders, and analyze past responses to minimize and prevent the impacts of business disruptions.
Southern Glazer’s improves employee safety
“Employee safety and enterprise resiliency are paramount and we continually seek innovative solutions and partnerships that ensure we are meeting these demands.”
– John Liuzzi, National Director of Business Continuity
Business continuity in retail
Retailers are experiencing an unprecedented confluence of disruptions – a persistent pandemic, lockdowns, a sudden spike in unemployment followed by workforce shortages, inflation, and supply-chain issues. These organizations need proven and flexible business continuity management solutions to weather whatever comes next.
Keep the doors open
BCIC allows retailers to get ahead of incident and crisis management, enabling better and faster recovery times.
Provide visibility
BCIC provides executives with secure, real-time dashboards that deliver key information.
Mitigate disruptions
Manage BC/DR planning and exercising within BCIC for a clearer understanding of disruptions to the “ecosystem” to keep freight flowing.
Prepare for future events
Exercising tools are included to help organizations practice before incidents occur, improving successful outcomes.
Retail use cases
Retail employee safety
Natural and man-made threats can put your most valuable assets – your employees – at risk. You need to be able to assess events, locate the people who need help and those who can help, and act quickly to get and keep your people out of harm’s way – and account for each employee’s safety.
Retail store disruption
Severe weather, crime, protests, or even a nearby construction project can cause your stores to be impacted. By having better foresight of potential issues, and better information during incidents, you can minimize the impacts of revenue loss, lost or damaged inventory, poor customer experience, and risks to your employees.
eCommerce downtime
IT failures and cyber-attacks impact e-commerce sites with regularity and the impact can mean millions in lost revenue. Every minute saved by automating communications and ensuring the right people are alerted to rapidly begin resolution results in preserved revenue, reduced costs, and improved customer satisfaction.
