Critical events have the potential to have a huge impact on the operations of technology companies and telecomm providers. The impact of events like severe weather emergencies, natural disasters, active shooters, cyber-attacks, and technology failures not only hurt bottom-line results but can also put employees at risk. Whether facing an incident management, operational resiliency or emergency notification challenge, your organization needs to seamlessly reach distributed workforces, stakeholders, and customers—in multiple locations and across a variety of devices.
Rackspace implemented Everbridge as part of their agile disaster recovery plan. They were looking for a system that integrated seamlessly with all their existing systems. Physical security helps their people perform at a higher level.
"Whether it's a local active shooter situation, an act of terrorism that could impact global travelers, or a weather-driven crisis, we are confident that we can reliably reach all of our employees in those situations rapidly and keep them out of harm’s way.”
Mark Terry, Director of Global Enterprise Security, Rackspace
Business continuity and disaster recovery planning unlock ways to overcome hurdles to keep your operations running and your business resilient, even when faced with a crisis. Being able to navigate through a crisis by using the Critical Event Management (CEM) methodology will enable your business to assess, identify, and mitigate risks to perform better every day while keeping your people and assets safe.
Natural and man-made threats and hazardous environments can put your employees at risk. Having the tools to assess events, locate people, and act quickly to get them out of harm’s way is invaluable to protecting all aspects of your business.
Application or website outages, hardware or software failures, performance degradations or cyber-attacks can result in lost revenue from SLA violations, lost freemium/trial conversions, or even churned customers. Automate digital operations to quickly identify and gather experts and teams to minimize financial impact.
Identify potential travel issues to mitigate the impact of disruption and keep your employees safe during travel. Riskmatics® by Anvil* keeps employees safe by providing medical and security assistance through a 24/7 response center. It also provides guidance to keep your business compliant with ISO 31030.
*Anvil is an Everbridge Company
“Before, our security operations used 60 proprietary technologies that didn't interoperate. Now, all but two are integrated into a single management and alarm system.”
- Brian Tuskan, Sr. Director of Global Security, Microsoft Global Security
The Everbridge Critical Event Management platform keeps people and assets safe and businesses running.
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With nearly three-quarters of the workforce expected to be mobile by 2020, organizations must begin to redefine duty of care. Gone are the days when safety and security professionals only have to worry about protecting employees within the confines of the corporate office(s).
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Risk is most evident in the supply chain. Natural disasters, weather, civil unrest, terrorism, workforce strikes, construction, and traffic impact supply chains, causing delays or disruptions that threaten on-time delivery, manufacturing processes, and customer commitments.
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In the 2020s, technology leaders must help their firms navigate the post-pandemic new normal, enable technology-driven innovation, and deliver on the goal of customer obsession. Forrester has coined the phrase “future fit technology” as the strategy for firms to thrive in these conditions. There are three primary future-fit capabilities — adaptivity, creativity, and resiliency.
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Know where your people are based on their static, last known, and expected location.
Gain one common operating picture with powerful visualization and orchestration.
Triage and fix IT incidents faster with workflow automation and on-call schedule management.
Communicate with a region or area during critical events and threats without the need for user opt-in.
Deliver high-impact multi-channel integrated internal communications to reach and engage employees.
E911 solutions for enterprise organizations to protect employees in a 911 emergency and ensure compliance with US federal regulation
Reduce the noise through signal intelligence to focus on incidents that matter most.
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