Everbridge, Inc. and Everbridge Europe Ltd. may use the sub‐processors listed below when providing services to our customers. However, any information that we send to a sub‐processor is encrypted in transit and is machine processed only. Everbridge conducts due diligence before we engage a sub‐processor to ensure that the sub‐processor follows suitable privacy and security practices. We also execute appropriate contractual provisions with them to protect personal data. The list below is effective as of February 10, 2021.
| Sub‐Processor | Service Description | Corporate Location | Products |
|---|---|---|---|
Everbridge Suite |
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| Agora Lab, Inc. | Video Chat for Secure Collaboration | 2804 Mission College Blvd, Suite 110, Santa Clara, CA 95054 | Everbridge Suite ‐ North America |
| Amazon Web Services, Inc. | Cloud Hosting | 410 Terry Avenue, North Seattle, Washington 98109‐5210, USA | Everbridge Suite ‐ North America Everbridge Suite ‐ EU VCC SaaS |
| Apple, Inc. | App Push Notification | 1 Infinite Loop, Cupertino, California 95014, USA | Everbridge Suite ‐ North America Everbridge Suite ‐ EU |
| Bisnode Sverige AB | Address Data for Resident Connection | Rosenborgsgatan 4‐6, Solna 16993, Sweden | Everbridge Suite ‐ EU |
| CenturyLink Communications LLC | Voice Services | 100 CenturyLink Drive, Monroe, Louisiana 71203, USA | Everbridge Suite ‐ North America |
| Database Systems Corp. | TTY Services | 2550 W. Union Hills Dr. Suite 350, Phoenix, AZ 85027 | Everbridge Suite ‐ North America |
| Elasticsearch | Search and Analytics | 800 W El Camino Real, Suite 350, Mountain View, CA 94040 | Everbridge Suite ‐ North America |
| Everbridge, Inc. | Notifications and Customer Service | 25 Corporate Drive, Suite 400 Burlington, MA 01803 | Everbridge Suite – North America Everbridge Suite ‐ EU |
| Free Conferencing Corporation | Conference Calling Services | 4300 E. Pacific Coast Hwy, Long Beach, CA 90804 | Everbridge Suite ‐ North America |
| Google, Inc. | App Push Notification | 1600 Amphitheatre Parkway, Mountain View, California 94043, USA | Everbridge Suite ‐ North America Everbridge Suite ‐ EU |
| INFUTOR Data Solutions LLC | Address and Phone Data for Resident Connection | One Lincoln Centre, 18W140 Butterfield Rd, Ste 1020, Oakbrook Terrace, IL 60181 | Everbridge Suite ‐ North America |
| mGage LLC SMS | Aggregator | 3424 Peachtree Road, Suite 400 and 405, Atlanta, Georgia 30326, USA | Everbridge Suite ‐ North America Everbridge Suite ‐ EU |
| Microsoft Corporation | Geocoding | One Microsoft Way, Redmond, WA 98052 | Everbridge Suite ‐ North America |
| Pendio.io, Inc. | Website Analytics | 150 Fayetteville St, #1400, Raleigh NC 27601 | Everbridge Suite ‐ North America |
| PMG.net, Inc. | Workflow Management | 211 Perimeter Center Parkway, Suite 450, Atlanta, GA 30346 | Everbridge Suite ‐ North America Everbridge Suite ‐ EU |
| Pubnub | Message Exchange | 460 Bryant Street, Second Floor San Francisco, CA 94107 | Everbridge Suite ‐ North America |
| Salesforce.com, Inc. | CRM & Ops/Support Ticketing System | The Landmark @ One Market, Suite 300, San Francisco, California 94105, USA | Customer support ‐ All Products |
| SolarWinds Worldwide, LLC. | Hosted Log Management for Secure Collaboration | 7171 Southwest Parkway, Austin, TX 78735 | Everbridge Suite ‐ North America |
| SparkPost | Email Processing | 301 Howard St. Suite 1330 San Francisco, CA 94105 USA | Everbridge Suite ‐ EU |
| Spok, Inc. | Pager Provider | 3000 TECHNOLOGY WAY SUITE 400, PLANO, TX 75074 | Everbridge Suite ‐ North America |
| Sumo Logic, Inc. | Log Aggregation | 305 Main St., Redwood City, California 94063, USA | Everbridge Suite ‐ North America Everbridge Suite ‐ EU VCC SaaS |
| Tata Communications (America) Inc. | Voice Services | 2355 Dulles Corner Boulevard, 7th Floor, Herndon, Virginia 20171, USA | Everbridge Suite ‐ North America Everbridge Suite ‐ EU |
| TollFreeForwarding.com | Virtual Phone Number Service | 5901 W. Century Blvd, 9th Floor, Los Angeles, CA 90045‐5421 | Everbridge Suite ‐ North America |
| Twilio, Inc. | Voice Services | 375 Beale Street, Suite 300, San Francisco, California 94105, USA | Everbridge Suite ‐ North America Everbridge Suite ‐ EU |
| Vonage | Voice Notification for Secure Messaging | 23 Main Street, Holmdel, New Jersey 07733 | Everbridge Suite ‐ North America |
Nixle |
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| Google LLC | Geocoding | 1600 Amphitheatre Pkwy, Mountain View, CA 94043 | Nixle |
| Syniverse ICX Corporation | SMS Aggregator Phone Number Verification Service | 8125 Highwoods Palm Way, Tampa, Florida 33647 | Nixle |
Snapcomms |
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| Elasticsearch | Search and Analytics | 800 W El Camino Real, Suite 350, Mountain View, CA 94040 | Snapcomms |
| Microsoft Azure | Cloud Hosting | One Microsoft Way, Redmond, WA 98052 | Snapcomms |
| Pendio.io, Inc. | Website Analytics | 150 Fayetteville St, #1400, Raleigh NC 27601 | Snapcomms |
| Stack Path | Content Delivery Network | 2021 McKinney Ave. Suite 1100, Dallas, TX 75201 | Snapcomms |
| Twilio, Inc. | Email Processing | 375 Beale Street, Suite 300, San Francisco, California 94105, USA | Snapcomms |
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