Full video transcript
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the rimc stands for a risk intelligence Monitoring Center we have about six of these globally we have two in the United States one in UK one in Hungary one in uh Singapore and we have a kind of third party that we leverage in India we got about 80 or so analysts we look at
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information to tell companies what is happening near their locations of their businesses um that can range anything from a water main break in their building to a protest down the street to terrorist attacks and major weather disasters anything that can affect business continuity is what we’re
0:39
looking for the teams are divided into three different teams um it’s our real real time operations which is 24/7 365 um then we also have our regional analysts which Focus mainly on global developments let’s say and then you have our GIS team which does geographic information systems and they39sAdd a noteJump to
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contextualize the risks that our teams are monitoring and put them in our CM platform we don’t have a typical analyst they vary in backgrounds if you walk in that room and ask them they’re going to be folks that have backgrounds in law enforcement International fairs uh
1:14
you’ll see geographic information systems um you know military uh it runs a Gambit when analysts first start there’s a pretty intensive 6 to 8 we process where they are learning kind of how we you know find sources how to report how to look look for you know information that we can trust versus
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information that kind of appears false if you’re talking about our real time operations it’s about cutting through the noise and finding the signals that have a potential to impact you if I’m a client and I have operations globally I want to hear about that one event that
1:48
has a potential to impect me hear about it early have the ability to respond to it and then mitigate any potential risks you could start your day and you okay all right I have priority a b and c but then you know a magnitude 6.8 earthquake strikes Mexico City then all of a sudden
2:04
you’ve got to shift gears the biggest differentiator is the people that we have uh there’s an Ever Focus now on incorporating um Ai and machine learning and while we do that with our tools we strongly believe in having the human element which will always be vital for context and our analysts can pick
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through the noise and add value to the work that they’re providing uh they can Monitor and vet for misinformation and disinformation and make sure that the information that’s going to our clients is verified uh to the highest degree possible you want to get faster and
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faster but you don’t want to ruin the Integrity of the report of the information getting out because the information that’s getting out can literally decide what a company decides to do they their next step in that Way Machine learning helps a lot by giving us the information as fast as possible
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instead of of us going to search for it the machine learning also gives you a lot more options so that you can triangulate where the picture is coming from the most exciting thing is that every day is different and that the news is always changing and the world is
3:14
always changing so every day when we log on we don’t know if it’s going to be a slow day or if it’s going to be a fast day and so there’s always something new to uh syn your teeth into we support all sizes we can support an organization that has a gck the size of ours as well
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as hey um this an organization there’s three of us and this is not my day job we can support all of them there and that’s the beauty for it this system is OverWatch for our customers to make sure they’re getting that actual intelligence they need to protect their employees and
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assets why organizations would want this technology is cuz we really couple the speed with the accuracy and that’s also where our analyst team comes in handy when there is a major event especially like a a terrorist event time is up of the essence in um getting your people
4:03
and getting your organization taken care of I can think back on several examples um where it was Waring to know that we were helping organizations keep their people safe we had employee think if I recall correctly it was a bomb going off at the airport first and then one at the
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Metro um in Brussels we had a client that told their people to stay home sent a message as soon as they heard from the airport bombing right and they were able to prevent people from getting on on the Metra you there’s always a what if you know but it felt really nice to have the
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client say hey um thanks to you guys uh we were able to keep our people at home um instead of on the Metro where more people were targeted so again there’s real impact to acting on the risk intelligence that’s being disseminated through the rim [Music] [Applause] seat
