The Everbridge BC in the Cloud tool has transformed disaster recovery for Broadridge. With everything in one place, from IT recovery plans to exercise results, the tool simplifies audits, reduces findings, and integrates with systems like ServiceNow. See why Broadridge calls it innovative and user-friendly.

[00:11.6]
The. The biggest advantage I’ve seen so far, we use the BC in the Cloud tool, is it’s helped us organize all disaster recovery plans and exercises in one place. Makes, it easier for auditors or anyone who needs a question past test results to actually find them in one stop.

[00:28.1]
You know, basically one stop shop.

[00:33.6]
The biggest benefit is definitely going to help us reduce our audit findings, because a lot of the audit findings tend to stem around missing DR exercises. Well, the documentation around them mainly, and the fact that there isn’t good documentation a lot of places. So the BC in the Cloud tool has forced us to like, document and then store them within the tool.

[00:58.3]
Everbridge makes my job easier by giving me one stop shop to go look up any information I need related to disaster recovery, whether it’s processes, IT recovery plans, exercise results, it’s all in one place, as opposed to previously.

[01:16.1]
I would have to go to different SharePoint drives, I would have to call people, say, hey, do you have your past test results from this exercise? Whereas now we’re requiring everybody to actually store everything within the BC and the Cloud tool.

[01:32.6]
One word that I would use to describe Everbridge, would be innovation. Because, the tool is very, user friendly. It pulls a lot of things together that other tools I’ve seen in the past don’t pull together.

[01:48.1]
So, it truly does make your disaster recovery one stop shop. And I think the other big advantage is the fact that it ties into your existing infrastructure, so ServiceNow, Single Sign On it and all those sort of things.

Discover how Ameren leverages Everbridge to stay resilient during Midwest weather disruptions and ensure regulatory compliance for nuclear facilities. From location-based notifications with maps to customizable forms for external stakeholders, Everbridge transforms how Ameren handles critical events.

[00:11.4]
Everbridge has changed the way my team responds to disruptions and critical events in a variety of ways. One way I can think of is, we tend to have bad weather in the Midwest. Inclement weather, whether it’s like, tornado season, whether it’s fire season, or even in the winter.

[00:31.5]
It always kind of poses, challenges operationally and also just for coworkers trying to get to their work center.

[00:44.9]
One thing that happened this winter was that there was a massive, snow and ice storm and business segments were scrambling, trying to figure out who was going to be able to be remote, who was going to be able to work where. And Everbridge really came in key there because there’s a really nice function, with their incidents and notifications that allows you to kind of create an ad hoc HTML, little web page.

[01:08.8]
And that page you can actually add valuable, visual information like maps. So we were able to utilize this function and send texts to key, employees at specific locations, because Everbridge also allows you to put in specific location information for employees.

[01:27.2]
So we were able to target the employees who work at specific places and then send them key information just pertinent to them so they knew, where was safe to drive and where wasn’t, and it also kind of helps other employees know, okay, if we sent you a certain message, you don’t report to work.

[01:44.9]
But if we sent you this message with maps and information, then you know exactly how to get to work and exactly where to park and where the safe spots are.

[01:57.5]
The one way Everbridge has helped my organization stay resilient is just how customizable it is to situations that might happen to differt business segments. One such time is we support, nuclear facilities, and one of the nuclear facilities needed to find a way to send customizable information to external stakeholders that needed to be received in a very specific amount of time and acknowledged in order to maintain, regulatory compliance with their governing body.

[02:32.3]
So through Everbridge we were able to engage some professional services and build out really, really complex forms that had various ways to input information. So they were like dropdown toggles. There was a place for manual input, and it was great because it allowed them to achieve the level of granularity that was necessary.

[02:53.8]
And then send that to external stakeholders who were simply able, type like yes, or whatever they needed, to respond within the allotted time. This was vastly different than the system that they were using before, in the best possible way. We could see that data visualized exactly when people responded, who responded.

[03:13.1]
And we had the flexibility to send it to, specific people within an organization. So it was just incredible. The nuclear team is using it and they’re loving it. And we are constantly in conversations about how we can further expand.

For Lennar, BC in the Cloud (BCIC) has become a cornerstone of their business continuity strategy. In this video, Business Continuity Manager for Lennar explains how BCIC transformed their approach to resilience by centralizing critical information and eliminating manual processes. From tracking BIAs to generating impact reports in just 30 minutes, BCIC has been a game-changer, helping Lennar navigate challenges like a major system migration with confidence and efficiency.

[00:08.5]
BCIC helps us stay resilient by allowing us to have all of our information in a single repository. We can track our BIAs and tie that into our business continuity plans. All the information is relational, so we don’t have to retype in any information.

[00:29.3]
It’s all just, this is associated with that, and we’re good to go. I would advise anyone that’s trying to do a business continuity program with the manual process is to give it up. There are so many advantages of having a application that’s a business continuity management system that can help you manage your program.

[00:53.0]
It’s just, it saves you double your staff in efficiency. BCIC, just a real world example of how it was beneficial to us, and this is fairly simple, but we have a big migration going on from JDE World to JDE E1.

[01:12.7]
And this is going to cause a momentary interruption in our processes, in our application, which is at the core of our business. And they wanted to know which business processes are impacted by the loss of that application and the boundary applications for JDE World and E1.

[01:36.6]
And we were able to create a report in a matter of 30 minutes that says here’s those processes that are impacted by this interruption.

Hackensack Meridian Health, guided by Scott Skrivanek, Network Director of Emergency Management, uses Everbridge to create a safer, quieter, and more healing-focused environment across its 18 hospitals and 600 locations. By streamlining critical communications for medical emergencies and unexpected events like earthquakes, Everbridge helps protect over 36,000 employees and thousands of patients daily, ensuring swift responses and improved patient care. Discover how this technology fosters both safety and healing.

[00:07.0]
In health care, which is my industry. We have a lot of different use cases for the use of Everbridge, because we not only have to protect our 30,000+ employees, but also our daily inpatient count of three to 4,000 patients, and all of the people who come to all of our health care locations.

[00:29.3]
So we need to not only be able to dispatch or, respond to power outages, or floods, and things like that, but we also respond to medical emergencies within the hospital. And Everbridge has really helped us do that, and be able to send timely messaging out, to respond to cardiac arrests, patients who are having strokes or having significant medical emergencies in the hospital.

[00:59.5]
When we first started as a network, which was in 2016, it was truly like the Wild West. Everybody kind of did their own thing, and hospitals are very noisy places to begin with, and we would, send messages over intercoms and things like that hundreds of times a day.

[01:21.1]
Everbridge has allowed us to do a lot of that dispatching, and a lot of that response to emergencies, without having to make overhead announcements as much. So it leads to a much better, healing process in the hospital, because the hospital is now quieter, because we’ve moved most of our critical communications over to using Everbridge.

[01:49.4]
So last year, something that doesn’t happen in New Jersey very often, we had an earthquake that was upwards of 3 to 4 on the Richter scale. Doesn’t happen. So there was a lot of, uneasiness amongst our team members, and Everbridge allowed us to respond to that by sending out multitudes of messages.

[02:15.5]
We sent damage assessments to all our facilities teams. We have 18 hospitals, 600 locations, so we have to be able to very quickly, assess any damage or anything like that. So we were able to do that. We sent Everbridge messages to all our ops teams at all our hospitals to see if there were other impacts to operations.

[02:37.6]
And then we actually were able to send to all 36,000 of our employees a tip on how to respond to the wake of an earthquake. So we were able to help them with that personal, response to the event.

[02:56.4]
So Everbridge was an integral part of that whole thing. Luckily, there wasn’t a lot of damage or, any damage really. But just being able to do that very quickly was pretty impressive.

Learn how Symetra, a financial services company offering annuities, life insurance, and employee benefits, uses BC in the Cloud (BCIC) to centralize information, simplify contingency planning, and provide department leaders with a unified view of recovery strategies and business continuity plans.

[00:11.4]
The benefits of using BCIC, for us, our organization, Symetra, is the consolidation of all the information, of all of our business units. It’s been helping us as our company grows, and with the expanding of our business entities.

[00:27.8]
It helps us to have that one single view of our contingency plans for all the various units that we manage. And it’s been very effective also to help us and our department leaders manage, review their business impact analysis, and also review their continuity plans.

[00:51.8]
So with the incident, it helps us to have, number one, to just like, helps that our department leaders that manages and own the business continuity plan, to have that one place where they can, like, where is my, continuity plan?

[01:07.4]
So you go to the BC in the Cloud and then you can see your information there; all of your recovery strategies information. If they’re relying on department call trees, those are all of the lists of your employees, which, for us specifically, we connected with our HR information system.

[01:25.6]
So, it helped them to have that one single spot.

For the past eight years, Everbridge has been an essential part of MilliporeSigma’s security and crisis management strategy. In this video, the team shares why they made the switch to Everbridge, driven by trust and the need for reliable tools to ensure employee safety and organizational resilience. From mass notification to crisis management and VCC, Everbridge has been a game-changer, helping MilliporeSigma minimize operational impacts and provide exceptional duty of care.

[00:11.2]
We started with Everbridge about eight years ago. We started with Incident Management and Mass Notification.

[00:21.2]
We replaced, Everbridge was a replacement for another service that we used. And, basically the reason we switched was because of trust. And, I know trust was addressed this morning in terms the quality, the safety of our data and the information.

[00:37.0]
And, this company had violated that. So we moved over to Everbridge, and, we’ve never looked back. So currently, in addition to Mass Notification, we use Crisis Management and VCC. And it’s been just a game changer, particularly in my region.

[00:52.3]
I’m responsible for security in North America, for crisis management. And I don’t know how I could do my job effectively and meet my expectations and my leadership without the tools and the services that Everbridge provides to us.

[01:09.7]
Name an event over the past eight years, Everbridge was critical in us resolving that, and the fact that having those tools has minimized the impact to our operation from deploying those tools, particularly in the area of duty of care, making sure that our employees have checked in as safe and they’re taken care of, and then obviously communicating that up to our leadership.

[01:35.5]
Because that is always their primary question to us. Going to the regional security team, how are employees? What needs do they have? If we didn’t have Everbridge, I don’t know how we would get them that information in a timely manner.

[01:52.5]
‘If you haven’t jumped over yet, I don’t know what you’re waiting for. But, I think once you have those tools and that capability, in terms of the product and again, the level of care that you can provide for your employees, as well as the resiliency of your organization, I don’t know, you won’t even look back.”

[02:09.0]
You’ll have no regrets.