Top 10 questions to ask when choosing IT incident management software
Discover the most important questions to evaluate incident management platforms and make a smarter investment for your organization's resilience.

Keep up to date on recent Everbridge news, events, and content, including from our recent thought leadership events and articles.
Below are reports* † in which we’ve received recognition. In addition to those published here, we are also excited to be included in:
Discover the most important questions to evaluate incident management platforms and make a smarter investment for your organization's resilience.
Join Customer Success for a review of 2025 Everbridge Suite enhancements, and gain expert guidance to prepare and optimize your system for success in 2026!
Casey and Shay kick off with festive banter before welcoming Brad Henske of Carilion Clinic to unpack how a Risk & Resilience Committee unites risk, ITDR, emergency/crisis communications, and BC to achieve operational resilience. He covers committee scope, mission alignment, and collaboration via curiosity, regular cross-functional touchpoints, and shared accountability. The episode distinguishes strategic resilience goals from tactical BC execution and stresses first steps: define the model, engage partners, begin the work.
Learn how leading organizations are leveraging Everbridge Travel Protector and 360 to safeguard both people and performance.
By integrating global resources, live intelligence, and expert crisis management, Everbridge once again demonstrated its commitment to safeguarding its clients when every second counts.
Step into a crisis as the leader everyone relies on. Make real-world decisions, see the impact, and explore how your choices shape organizational response and resilience – in this interactive scenario created in partnership with Security Magazine.
*Forrester reports are available to Forrester subscribers or for purchase.
†Gartner reports are available for Gartner subscribers only
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†Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.