The trust gap: Why crisis communications need a reset
Andrea Davis shares why trust must be built before disaster strikes, and how modern crisis communications can combat misinformation and strengthen resilience.

Keep up to date on recent Everbridge news, events, and content, including from our recent thought leadership events and articles.
Below are reports* † in which we’ve received recognition. In addition to those published here, we are also excited to be included in:
Andrea Davis shares why trust must be built before disaster strikes, and how modern crisis communications can combat misinformation and strengthen resilience.
Discover how organizations across the Middle East strengthened resilience and improved crisis response at scale with Everbridge. This customer story highlights how centralized incident management, real-time communication, and enhanced operational visibility enabled teams to coordinate effectively across multiple countries.
In this customer success story, Everbridge supported a complex, high-stakes border crossing operation from Dubai to Oman, helping ensure the safe, coordinated movement of people and resources across international boundaries. By leveraging real-time visibility, streamlined communication, and effective incident management capabilities, Everbridge enabled teams to navigate evolving conditions, maintain operational continuity, and respond quickly to emerging challenges throughout the journey.
A practical webinar on how to turn operational risk into executive-ready justification for investment in Critical Event Management, Travel Risk Management, and Business Continuity.
World Cup 2026 faces elevated cyber risks as AI-driven threats, ransomware, and phishing campaigns target infrastructure, supply chains, and event operations.
Learn how cities, counties, and agencies boost contact engagement by increasing opt-ins, reducing opt-outs, and preventing alert fatigue.
*Forrester reports are available to Forrester subscribers or for purchase.
†Gartner reports are available for Gartner subscribers only
†GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
†Gartner® does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.