Everbridge Assist™
24/7 Global medical and security assistance
Everbridge Assist provides organizations with always-on medical, security, and travel assistance to protect employees wherever work takes them. Whether responding to emergencies, managing routine health needs, or supporting travelers through unexpected disruptions, our one-call comprehensive service ensures immediate expert help.
A higher standard of connected care
Protecting your people has never been easier. Everbridge Assist simplifies how you safeguard your team, uniting medical, psychological, and security professionals in a single virtual assistance center. Supported by our global network of experts, we provide 24/7 connected care to keep your employees safe, informed and supported.
With Everbridge Assist, your people gain round-the-clock access to experienced clinicians, security specialists, and multilingual coordinators. Our trusted global network offers localized expertise and consistent, enterprise-grade support, ensuring seamless protection that adapts to your workforce’s evolving needs.
Safety and wellbeing through one global assistance provider
No matter the situation, our one-call service delivers expert care tailored to your incident response policies and plans. Whether it’s a lost passport, travel disruptions, a medical emergency abroad, or a critical security extraction from a conflict zone, Everbridge Assist ensures your people are in safe, reliable hands.
Medical assistance
Provide rapid access to global medical experts for triage, treatment guidance, medication support, and medical evacuations.
Security assistance
Keep employees safe with on-demand risk assessments, expert guidance during unrest or crime, and coordinated security evacuations.
Travel and logistical support
Resolve travel challenges with support for lost passports, urgent rebooking, translation services, and legal referrals.
How Everbridge Assist works
When your people need help, Everbridge Assist provides a streamlined, rapid response.
- Employee needs assistance: An employee contacts Everbridge Assist through the app, by phone, or another access point.
- Immediate connection to experts: Trained coordinators assess the situation and connect the employee to the appropriate medical or security specialists.
- Rapid coordination of resources: We engage our global network of vetted local partners, medical facilities, or security teams as needed.
- Full visibility for your organization: Cases are logged in the Everbridge platform, enabling real-time tracking, communication, and reporting.
Case studies
Assistance when it matters most
When crises strike, a swift and expert response can make all the difference. From medical emergencies to security extractions, these Everbridge Assist cases highlight the value of having a dedicated team of security, medical, and logistics professionals ready to act, ensuring your people receive the care and protection they need when it matters most.
Unmatched reliability and care
Everbridge Assist strengthens your commitment to employee safety with unmatched global capabilities.
- Empower your people: Employees travel confidently, knowing they’re supported by experts focused on their health and wellbeing.
- Ensure business continuity: Accelerated response times minimize disruptions from health, security, or travel incidents.
- Global consistency, local expertise: Consistent service, through one provider, backed by local partners and rigorous oversight.
- Independent, unbiased care: Operating independently to prioritize quality, cost-effective care, free from provider-owned facility limits.
Who benefits from Everbridge Assist?
Everbridge Assist is designed for any organization with people traveling, relocating, or working internationally, including:
- Multinational enterprises: Supporting distributed or traveling workforces.
- NGOs and humanitarian organizations: Operating in complex, high-risk environments.
- Government agencies: Assisting personnel stationed abroad.
- Universities and research institutions: Managing international programs for faculty and staff.
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Related resources
A global biopharmaceutical company uses Everbridge Assist for emergency medical evacuation
With Everbridge Assist’s support, this biopharmaceutical company was able to provide an exceptional level of care for their employee that ensured her wellbeing in the safest, fastest and most efficient way possible, in the face of a myriad of challenges.
A global biopharmaceutical uses Everbridge for emergency evacuation and protection
Safeguarding personnel when it matters most. The Everbridge highly experienced analysts are available 24/7 to advise you on the best action to take to keep your people and operations safe.
Coordinating a critical evacuation during conflict in the Middle East
By integrating global resources, live intelligence, and expert crisis management, Everbridge once again demonstrated its commitment to safeguarding its clients when every second counts.
Frequently asked questions (FAQs)
What is Everbridge Assist?
Everbridge Assist is a comprehensive 24/7 assistance solution designed to ensure the safety and well-being of travelers, expatriates, and remote workers. It provides global medical, security, and travel support, empowering organizations to manage emergencies and disruptions effectively.
What services does Everbridge Assist offer?
Our services include 24/7 multilingual medical and security support, emergency evacuations, travel services like lost passport recovery, and access to a global network of vetted healthcare providers.
How does Everbridge Assist ensure seamless support?
Everbridge Assist provides real-time emergency management. Our multilingual global assistance center unites medical clinicians, security experts, and support staff to provide coordinated, expert care. We also work in alignment with your own incident response policies and plans to ensure the service fully supports your agreed processes.
What makes Everbridge Assist different?
We stand out with our clinician-led medical assistance, an independent global clinical network, centralized risk management for rapid intervention, and technology-driven case management for seamless coordination. With over 30 years’ experience in providing medical and security support; we have encountered virtually every assistance scenario imaginable.
How does Everbridge Assist handle emergencies?
We provide immediate support through emergency evacuations, expert guidance during critical incidents like security threats or natural disasters, and coordination with local resources to ensure employee safety.
Who can benefit from Everbridge Assist?
Everbridge Assist is ideal for any organization with a global workforce, including corporations, NGOs, and educational institutions. It helps protect employees’ health and safety while ensuring business continuity.
