Global coffee retail chain manages employee communications during critical events

With over 238,000 employees across 25,000 locations in 66 countries, this global coffee retail and coffeehouse chain understands the importance of sending the right message to the right people when critical events occur. Managing critical events is imperative to mitigating business disruptions like supply chain interruptions, severe weather, e-commerce outages, store closures, and product recalls, among others.

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