MilliporeSigma’s 8-year journey with Everbridge: Trust, care, and resilience

For the past eight years, Everbridge has been an essential part of MilliporeSigma’s security and crisis management strategy. In this video, the team shares why they made the switch to Everbridge, driven by trust and the need for reliable tools to ensure employee safety and organizational resilience. From mass notification to crisis management and VCC, Everbridge has been a game-changer, helping MilliporeSigma minimize operational impacts and provide exceptional duty of care.

[00:11.2]
We started with Everbridge about eight years ago. We started with Incident Management and Mass Notification.

[00:21.2]
We replaced, Everbridge was a replacement for another service that we used. And, basically the reason we switched was because of trust. And, I know trust was addressed this morning in terms the quality, the safety of our data and the information.

[00:37.0]
And, this company had violated that. So we moved over to Everbridge, and, we’ve never looked back. So currently, in addition to Mass Notification, we use Crisis Management and VCC. And it’s been just a game changer, particularly in my region.

[00:52.3]
I’m responsible for security in North America, for crisis management. And I don’t know how I could do my job effectively and meet my expectations and my leadership without the tools and the services that Everbridge provides to us.

[01:09.7]
Name an event over the past eight years, Everbridge was critical in us resolving that, and the fact that having those tools has minimized the impact to our operation from deploying those tools, particularly in the area of duty of care, making sure that our employees have checked in as safe and they’re taken care of, and then obviously communicating that up to our leadership.

[01:35.5]
Because that is always their primary question to us. Going to the regional security team, how are employees? What needs do they have? If we didn’t have Everbridge, I don’t know how we would get them that information in a timely manner.

[01:52.5]
‘If you haven’t jumped over yet, I don’t know what you’re waiting for. But, I think once you have those tools and that capability, in terms of the product and again, the level of care that you can provide for your employees, as well as the resiliency of your organization, I don’t know, you won’t even look back.”

[02:09.0]
You’ll have no regrets.