Improving IT incident response with Everbridge IT Alerting | Ericsson case study
Ericsson relies on Everbridge for their IT incident response so that they are able to communicate quickly and efficiently to resolve IT issues whenever they arise.
Ericsson relies on Everbridge for their IT incident response so that they are able to communicate quickly and efficiently to resolve IT issues whenever they arise.
Mark Hydar, Head of DevOps for Ericsson, explains how the company uses the Everbridge IT Alerting solution to notify and escalate information during an IT incident.
The Everbridge Network augments the Mass Notification and Interactive Visibility solutions, providing cross-account collaboration and situational intelligence during crises. With the Everbridge Network, organizations can improve their critical communications, gather regional intelligence, and keep constituents informed throughout an incident’s life cycle.
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A composite organization comprised of interviewees with experience using the CEM platform achieved a 358% ROI and US$8.5M in three-year risk-adjusted benefits, according to a commissioned Total Economic Impact(TM) Study by Forrester Consulting.
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Everbridge University provides your team with the skills, techniques, concepts, and best practices needed to correctly relay critical communications and manage incidents, allowing you to redeem the full value from your investment.