Hosts Casey and Shay are joined by James Podlucky from Everbridge who brings a unique perspective as a former Certified Emergency Manager. James discusses the realities of incident command, from common pitfalls like information bottlenecks and role confusion to the importance of leaving ego at the door. He provides a blueprint for success, highlighting the need to build relationships before disasters strike and conduct realistic training.

Hosts Shay and Casey kick off by pulling back the curtain on why this podcast exists and where resilience is headed. Guest Sean McDevitt, Director of Product Marketing at Everbridge, joins to trace the evolution of global security—from “guards and gates” to tech-enabled, duty-of-care–driven operations—and how it intersects with BCDR’s roots in IT disaster recovery and regulatory compliance.