Protect your retail organization with Everbridge
Safeguard your employees, protect your customers, and ensure uninterrupted operations with Everbridge. Our solutions are tailored to enhance resilience, helping your retail organization to streamline processes, minimize risks, and deliver exceptional shopping experiences, no matter the challenge.
Keep your people safe and your organization running
Everbridge helps organizations in the retail sector build resilience with our industry-leading High Velocity Critical Event Management™ platform, Everbridge 360. Powered by Purpose-built AI, it enables organizations to respond swiftly and effectively to critical events, safeguard employees, secure assets, and minimize property damage. With Everbridge, you can maintain retail operations while enhancing resilience in the face of any threat.
Know earlier, respond faster, and improve continuously in how you deal with threats
Stay ahead of physical and digital threats like weather events, active assailants, or IT disruptions with our High Velocity Critical Event Management™ platform, Everbridge 360.
1. Know earlier
With advanced business continuity planning and leading risk intelligence, you’ll get real-time insights to detect threats wherever they arise, helping you quickly identify risks to your people and operations.
2. Respond faster
When critical events happen, speed matters. Our Alert Management feature enables seamless, “one-click” responses, from emergency communications to clear instructions, keeping your employees safe and your business protected.
3. Improve continuously
Adapt and improve with our detailed after-action reports, response analytics, and interactive dashboards. Turn data into insights to strengthen your organization’s resilience for the future.
How Everbridge empowers the retail sector
Stay one step ahead with real-time insights
Leverage real-time risk data and actionable insights to address threats proactively, ensuring the safety of employees, customers, and assets.
Ensure seamless communication
Coordinate effectively with swift, two-way communication that connects teams, wherever they are, to support quick, informed decision-making.
Enhance safety with real-time tracking
Safeguard employees and assets through real-time tracking, enabling better resource protection and reliable retail operations.
Maintain business continuity
Secure uninterrupted store operations by accessing live weather data and implementing proactive actions to reduce disruptions and safeguard your retail locations.
Luxury retailer uses
Everbridge to
protect employees
and locations
This luxury fashion house is an international company with nearly 200 stores in all major cities across the world. To ensure the protection of employees, customers, and retail locations, certain branches required a sophisticated security solution that would easily help managers keep their people safe and operations running.
How it works
Everbridge 360 helps you navigate crises and mitigate risks confidently. It provides real-time threat detection, automated emergency alerts, and unified communication systems to help your retail organization withstand challenges, minimize downtime and thrive amidst current and emerging threats. Everbridge 360 ensures rapid, informed decision-making, protects employees and customers and preserves the continuity of retail services during critical events.
How your retail organization can benefit from using Everbridge
Critical event management
Keep your retail operations resilient by reducing safety risks for employees and customers. Quickly address real-time threats, maintain smooth communication, and minimize disruptions to retail continuity during emergencies.
Business continuity
Deliver reliable shopping experiences even in the face of disruption. Protect your infrastructure, safeguard inventory, and maintain customer trust by keeping your retail services running smoothly during unexpected events.
Travel risk management
Prioritize the safety of traveling and mobile retail employees with timely updates and actionable support. Help your team avoid potential dangers and feel secure while staying focused on their responsibilities.
Digital operations
Ensure outstanding customer experiences in-store and online by keeping your retail systems running without interruptions. Quickly resolve IT challenges, maintain reliable digital platforms, and create seamless transactions to meet customer expectations every time.
Everbridge named a Leader in The Forrester Wave™: Critical Event Management
Empower resilience with the leading critical event management platform.
Outcome
Retail organizations leveraging Everbridge experience significant enhancements in employee and customer safety through rapid and effective emergency responses. Unified communication platforms facilitate seamless coordination and swift decision-making, enabling proactive management of emergencies, fostering trust among staff and customers. Reduced operational disruptions, achieved through automated workflows and efficient risk management, protect inventory, maintain service availability, and preserve customer satisfaction. By strengthening retail continuity and building organizational resilience, Everbridge empowers retailers to consistently deliver high-quality experiences, uphold brand reputation, and surpass customer expectations, even amidst unforeseen challenges.
Featured resources
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Global coffee chain manages employee communications during critical events
With over 238,000 employees across 25,000 locations in 66 countries, this global coffee retail and coffeehouse chain understands the importance of sending the right message to the right people when critical events occur.
APL Logistics enhances global risk management with Everbridge solutions
APL Logistics partnered with Everbridge to enhance risk management and business continuity. By implementing the Critical Event Management (CEM) platform, including Visual Command Center (VCC) and Mass Notification, APL Logistics reduced incident response time and improved communication.
Business continuity planning for the retail industry
When a critical event threatens to disrupt business continuity, having a retail crisis management plan in place enables businesses to seamlessly deliver their goods and services and maintain customer satisfaction.
Large logistics provider case study
A top-ten global provider of transportation and logistics solutions had their supply chain operators manually checking multiple sites to determine whether boarder crossing wait times would cause delays for customer shipments.