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Digital operations

Minimize the impact of IT service disruptions and reduce unplanned work.

Digital Operations Solutions

Keep IT services running and deliver great products

Automate operations workflows, ensure applications are always working, and deliver remarkable products at scale

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Monitor risk and performance across all systems:

  • Integrate development, project management, security, and customer success tools across the organization
  • Combine signals from multiple monitoring tools into relevant, contextual actions
  • Quickly find the root cause of performance issues before they impact customers

Automate IT incident response management:

  • Initiate proactive incident management workflows and alerts
  • Orchestrate rapid response to critical events
  • Alert the right people to threats
  • Solve active issues with AI-powered incident matching from historical fixes

Low-code, intelligent workflows for operations teams:

  • Use templates or build workflows from an intuitive UI
  • Automate on-call scheduling
  • Eliminate complex refactoring projects and unwanted dependencies

Build automated, intelligent workflows

Automate time-sensitive tasks, proactively manage issues, and enable faster deployment.

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Protect the customer experience

Deliver remarkable products and services at scale by automating the workflows that keep customers happy. Proactively automate resolutions through coordinated, templated actions across all communication channels.

Analyze and monitor performance

Surface priority issues and proactively respond with AI-powered signal enrichment, service intelligence, change telemetry, and observability. The Everbridge critical event management platform logs every event to create a secure audit trail and a clear understanding of what went wrong.

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Maximize uptime and productivity

Maintain strong application and infrastructure performance with automated operations workflows. Everbridge offers a single, collaborative view of reliability that Security, IT, Product, and Operations can use to avoid outages, meet SLAs, and deliver products quickly.

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DevOps & SREs

Reduce bottlenecks and work confidently, knowing issues will have minimal impact on service reliability.

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IT operations

Integrate disparate tools and data sources, rapidly determine root cause, and reduce MTTR.

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Stakeholder collaboration

Manage ChatOps and situation reporting, triage crises from a single dashboard, and connect over any device.

More than 6,500 global customers use Everbridge

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“By implementing Everbridge xMatters in our notification workflow, we’ve been able to quickly and reliably engage our physicians, which leads to faster evaluation and treatment for our acute stroke patients.”

Katherine Repko
TeleHealth Operations Initiatives Manager, Intermountain Healthcare

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Gordon Food Service achieves less downtime and increased efficiencies with Everbridge xMatters

Gordon Food Service has seen a notable ROI by relying on Everbridge xMatters. Less downtime and increased efficiencies are just two benefits of the solution.

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