Skip to main content
Butter bar
Adapting to the storm: Perspectives on hurricane response from county, university, and military leaders

Digital operations

Minimize the impact of IT service disruptions and reduce unplanned work.

Digital Operations Solutions

Keep IT services running and deliver great products

Automate operations workflows, ensure applications are always working, and deliver remarkable products at scale

Icon Crisis Management Black

Monitor risk and performance across all systems:

  • Integrate development, project management, security, and customer success tools across the organization
  • Combine signals from multiple monitoring tools into relevant, contextual actions
  • Quickly find the root cause of performance issues before they impact customers

Automate IT incident response management:

  • Initiate proactive incident management workflows and alerts
  • Orchestrate rapid response to critical events
  • Alert the right people to threats
  • Solve active issues with AI-powered incident matching from historical fixes

Low-code, intelligent workflows for operations teams:

  • Use templates or build workflows from an intuitive UI
  • Automate on-call scheduling
  • Eliminate complex refactoring projects and unwanted dependencies
Digital Operations Video

Identify incidents and address issues quickly

Everbridge Digital Operations Platform allows teams to open fewer tickets and spend less time reinventing iterative resolutions, leading to faster Mean Time to Repair (MTTR)—so impacted services get resolved before users become aware. Less time spent on incidents means more time for innovation.

Build automated, intelligent workflows

Automate time-sensitive tasks, proactively manage issues, and enable faster deployment.

xmatters automated workflows
Admin user

Protect the customer experience

Deliver remarkable products and services at scale by automating the workflows that keep customers happy. Proactively automate resolutions through coordinated, templated actions across all communication channels.

Analyze and monitor performance

Surface priority issues and proactively respond with AI-powered signal enrichment, service intelligence, change telemetry, and observability. The Everbridge critical event management platform logs every event to create a secure audit trail and a clear understanding of what went wrong.

Analyze and monitor with Everbridge platform

Maximize uptime and productivity

Maintain strong application and infrastructure performance with automated operations workflows. Everbridge offers a single, collaborative view of reliability that Security, IT, Product, and Operations can use to avoid outages, meet SLAs, and deliver products quickly.

Icon Chart On Screen Black

DevOps & SREs

Reduce bottlenecks and work confidently, knowing issues will have minimal impact on service reliability.

Icon Broadcast Alert Black

IT operations

Integrate disparate tools and data sources, rapidly determine root cause, and reduce MTTR.

Icon People Black

Stakeholder collaboration

Manage ChatOps and situation reporting, triage crises from a single dashboard, and connect over any device.

More than 6,500 global customers use Everbridge

Santander Logotipo
Goldman Sachs Signature
Sanofi 2022
Siemens Logo
Takeda Logo

“By implementing Everbridge xMatters in our notification workflow, we’ve been able to quickly and reliably engage our physicians, which leads to faster evaluation and treatment for our acute stroke patients.”

Katherine Repko
TeleHealth Operations Initiatives Manager, Intermountain Healthcare

Gordon food service case study

Gordon Food Service achieves less downtime and increased efficiencies with Everbridge xMatters

Gordon Food Service has seen a notable ROI by relying on Everbridge xMatters. Less downtime and increased efficiencies are just two benefits of the solution.



Automate incident management processes to rapidly deliver digital products at scale, and ensure infrastructure, workflows, and application downtime are minimized.


Crisis Management

Coordinate crisis response via a unified platform for seamless command and control during unexpected scenarios.



Deliver high-impact multi-channel integrated internal communications to reach and engage employees.

Request a Demo