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MAINTAIN COMMAND AND CONTROL

Crisis Management

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How Crisis Management Works

Powered by the Everbridge Critical Event Management Platform, Crisis Management optimizes your critical event response by orchestrating all crisis activities, teams, resources and communications in one application.

With all stakeholders – from responders in the field to executives in the boardroom – working from a common operating picture, you will never have to worry that your response plans are not getting executed or tear yourself away from mission critical activities to provide a status update.

LEARN MORE: DATA SHEET                   INTRODUCTION: PRESS RELEASE

Use Cases

Crisis Management unifies your business continuity, disaster recovery and emergency communication processes to accelerate response times for both large and small disruptions, including:

Maintain Command and Control

Even when crises evolve into unanticipated scenarios

Static response plans can’t account for the unpredictable nature of real-world critical events. Crisis Management provides a common operating picture for all stakeholders, and turns your passive runbooks into active tasks with the flexibility to add tasks on-the-fly when unanticipated scenarios arise.

Ensure Plans Get Executed Properly

On time and in the right order

Keeping distributed teams and responders in the field coordinated and on task in the middle of a crisis often requires significant manual effort that can slow your overall recovery. Crisis Management mobilizes your response plans and allows tasks to be assigned to individuals, groups or a function.

Provide Meaningful Updates

Common operating picture for all stakeholders

Providing status updates to senior management can take time away from critical response activities. Dedicated event dashboards and situation reports allow senior management to monitor response and recovery progress in real-time without having to disrupt the crisis team.

Benefits

  • Mobilize your response
  • Accelerate time to restore operations and services
  • Reduce liability and the cost of downtime

Operationalize Your Response

Crisis Management orchestrates all crisis response activities, teams and resources to accelerate recovery time and minimize the fallout from critical events, while providing real-time visibility to executive stakeholders and responders in the field.

The Power of Crisis Management

  • Single CEM Platform

    Unify business continuity, disaster recovery and emergency communication in one application.

  • Event Page

    Coordinate response activities through operator dashboards, incident log and smart conferencing.

  • Dynamic Task Management

    Assign tasks to an individual, group or function, and add tasks on-the-fly.

  • Mobile Response Plans

    Execute response plans and collaborate with team members no matter device or where they are located.

  • Document Repository

    Centralize access to all response plans, tasks and associated documents.

  • Incident Chat

    Provide instant communication between responders in the field, and with the crisis team.