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Adapting to the storm: Perspectives on hurricane response from county, university, and military leaders

Crisis Management

Coordinate crisis response via a unified platform for seamless command and control during unexpected scenarios.

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Everbridge protects lives and assets when a crisis strikes

Everbridge Crisis Management Software is integrated with the Critical Event Management (CEM) Platform, providing a single solution for business continuity, disaster recovery, and emergency communication. In one application, crisis teams coordinate response activities, team members, and resources to accelerate recovery times during unanticipated scenarios.

Crisis Management in action

Enterprise resiliency during a severe weather crisis

How can you prepare for unforeseen weather conditions with Crisis Management?

Managing safe return to the office during COVID-19

Helping employees safely return to the office requires unprecedented planning and monitoring to ensure the safety of all employees, and visitors. Senior management teams need actionable information for well-developed operation plans.

PostNord case study

One click. Everyone is on alert. Crisis Management allows for one click of one computer key to alert and assemble the entire PostNord team in seconds.

Customer perspective

Richard Biber, the Director of Business Continuity explains how to align with the business and its mission to optimize crisis management and business continuity, and the importance of operationalizing Everbridge beyond critical events to drive additional value for the company’s employees and customers.

Maintain command and control

Even when crises evolve into unanticipated scenarios

Static response plans can’t account for the unpredictable nature of real-world critical events. Crisis Management provides a common operating picture for all stakeholders, and turns your passive runbooks into active tasks with the flexibility to add tasks on-the-fly when unanticipated scenarios arise.

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Ensure plans get executed properly

On time and in the right order

Keeping distributed teams and responders in the field coordinated and on task in the middle of a crisis often requires significant manual effort that can slow your overall recovery. Crisis Management mobilizes your response plans and allows tasks to be assigned to individuals, groups or a function.

Provide meaningful updates

Common operating picture for all stakeholders

Providing status updates to senior management can take time away from critical response activities. Dedicated event dashboards and situation reports allow senior management to monitor response and recovery progress in real-time without having to disrupt the crisis team.

Operationalize your business

Everbridge Crisis Management is integrated with the Critical Event Management (CEM) Platform, providing a single solution for business continuity, disaster recovery and emergency communication. In one application, crisis teams coordinate response activities, team members and resources to accelerate recovery times during unanticipated scenarios.

Communicate with all stakeholders through one integrated platform, so you will never have to worry that your response plans are not getting executed.

“With this solution, we’re able to get in touch immediately. And that’s important.”

PostNord – Niklas Henningsson

Group Risk Manager

Why Crisis Management?

Centralize crisis management across your entire organization under one critical event management platform

Maintain command and control with Everbridge to coordinate solutions for:

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Resilience, safety & business continuity

Critical events such as severe weather, workplace violence, active assailants, and supply chain disruptions can put people, assets, and operations at risk. Crisis Management helps mitigate the impact of a crisis through automation.

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Travel risk management

During a critical event, Crisis Management can help organizations be more resilient by finding the location of potentially impacted employees, visitors, offices, manufacturing facilities, and assets. Additionally, organizations need to be able to protect travelers by identifying potential threats in their path and enabling two-way communication while on the road.

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Building a proactive enterprise

Crisis Management proactively assesses potential threats before they become critical events. With the right built-in risk intelligence and data feeds, supported by 24/7 analysts, your organization receives only the most relevant information fed from thousands of datastreams across weather, protest, social media, dark web, and hyper-local safety feeds to curate, filter and categorize risk events. This ensures avoidance of false positives, reduced alert fatigue, and overall faster response.

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Automating response & communications

Automated workflows ensure that even when you and your team are not watching for threats, the system is doing it for you. With Crisis Management, SOPs, communications, and action plans can be automated and orchestrated during a crisis in order to speed up response and ensure the appropriate action is taken for a particular threat.

Adverse weather / natural disaster

Track and receive updates on severe weather events that may threaten your people, facilities, and/or assets. Proactively warn and mobilize your teams. Take proper action to ensure the protection of your facilities and assets.

Critical equipment failure

When experts or teams need to be identified and rallied to address the situation, automating communications and ensuring the right people are alerted minimizes the costs of these critical events.

Terrorism & active shooter situations

Receive the most up to date information to accurately assess risk levels and send only highly relevant alerts to the proper individuals. Automate security measures across an organization such as locking doors, or guiding employees to safety.

Supply chain disruption

Protect supply chain assets, including routes, suppliers, cross-docks, ports and more. Minimize delays and disruptions, and ensure continuity of operations and enable supply chain resiliency as a competitive advantage.

Health and safety incident

Improve communications, deliver timely patient-centered care, enhance patient experience, and keep staff safe during a crisis.

Utility / power outage

Power disruptions are costly and can even be life threatening. Enable proper planning and alerting in the event of outages.

Civil unrest

Large crowds have the potential to endanger people and property. Manage a crisis strategy and respond to the threat of civil unrest.

Product recall

Ensure notification procedures follow government and regulatory compliance in the event of recall situations.


Mobilize your response

Accelerate time to restore operations and services

Minimize the cost of downtime

Communicate updates to all stakeholders

Reduce risk and liability

Real-time-incident status

Everbridge is trusted by 6,300+ enterprise customers

Crisis management case studies

Customer stories

Rackspace case study

Rackspace is the world’s number one provider of IT as a service, in today’s collaborative world. The San Antonio, Texas-based…

Customer stories

South Western Ambulance Service

The South Western Ambulance Service NHS Foundation Trust provides a wide range of emergency and urgent care services across a…

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