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Gartner® Market Guide for Emergency and Mass Notification Systems

How organizations build climate resilience: A step-by-step plan for extreme weather and disaster preparedness

Global Warming Treated V5

With the growing concern over climate change, organizations are starting to take notice of the risks that come with it. Unfortunately, many organizations are still not fully aware of the consequences of ignoring these risks, which can lead to significant business disruption and financial losses. According to research conducted by Verdantix, “more than half of organizations have less than $1 million to respond to catastrophic events, and 41% of participants stated that they had no budget at all for catastrophic events” (Navigating Climate Threats and Proactive Mechanisms to Achieve Business Climate Resilience, November 2022). With climate change disasters on the rise, it is nearly inevitable that organizations will face a crisis at some point in the near future, and the time to begin preparing is now. 

The current systems and solutions in place for managing climate hazards are often inadequate, and the reliance on traditional insurance has become insufficient. But there’s more to it than just the financial impact—organizations must take the necessary steps to become more resilient to the risks of climate change, keep their people safe, and position themselves to succeed in a dynamic market. 

What is climate resilience? 

Climate resilience refers to an organization’s ability to anticipate, prepare for, and adapt to the impacts of climate change while maintaining essential functions and keeping people and assets safe. It requires strategies, actions, and technology that enable organizations to manage and reduce climate-related risks and seize opportunities to build a more sustainable and resilient future. 

The insufficiency of traditional insurance 

Organizations often rely on insurance providers to provide protection against the impacts of extreme weather events. However, traditional insurance models are becoming less reliable due to the unpredictability of such events. There are often significant delays in the dispersal of funds from insurance companies, or sometimes they do not cover the claim at all. The report found that “over two-thirds of organizations had a loss caused by an extreme weather event in the two last years, with most submitting an insurance claim for these events” (Navigating Climate Threats and Proactive Mechanisms to Achieve Business Climate Resilience, November 2022). These delays or denials of funds can leave organizations unable to react and adapt quickly, leading to business disruption and financial losses. 

Increasing external pressure 

Soon, if they haven’t already, organizations will face significant external pressure in the form of new sustainability regulations. In fact, “74% of participants in the [Verdantix] study highlighted regulatory pressure as a key factor influencing climate risk management budgets” (Navigating Climate Threats and Proactive Mechanisms to Achieve Business Climate Resilience, November 2022). This will require organizations to evaluate their exposure to climate hazards, which means that organizations must take the necessary steps to develop adaptive strategies for risk reduction when dealing with climate hazards due to global warming, ultimately increasing their resilience. Failing to do so will result in further costs and consequences down the line.

Invest in the future, not just the present

Many organizations focus on short-term costs, ignoring the long-term benefits of investing in resilience. It is concerning that “most firms are not planning to invest in critical climate change risk management solutions” (Navigating Climate Threats and Proactive Mechanisms to Achieve Business Climate Resilience, November 2022). This lack of preparedness can lead to significant costs later on. By investing in an adaptive resilience solution now, organizations can save potentially millions down the line. 

How to assess your organization’s climate risk exposure: A step-by-step framework

  1. Map physical assets and locations against hazard data. Cross-reference facility addresses, supply chain nodes, and remote work locations with flood maps, wildfire risk zones, hurricane paths, and extreme heat indices from sources like FEMA’s National Risk Index or NOAA.
  2. Identify single points of failure. Determine which facilities, vendors, or transportation routes would cause the most disruption if knocked offline by a climate event.
  3. Quantify financial exposure. Estimate potential losses per hazard type (flood, wildfire, hurricane, extreme heat) and compare that number against current insurance coverage and cash reserves.
  4. Assess employee and asset visibility gaps. Determine whether your organization can currently locate and communicate with all employees, contractors, and traveling staff during a live event.
  5. Score each risk by likelihood and impact. Rank hazards on a simple high/medium/low matrix to prioritize which risks need mitigation plans first.
  6. Review the assessment annually or after major weather events. Climate risk profiles shift as regional weather patterns change, so assessments should not be a one-time exercise.

Organizations without a structured assessment process can use a resilience maturity self-assessment to benchmark current gaps before a disruption occurs.

How to communicate with and track employees during a live climate event: Step-by-step

  1. Establish a pre-event employee location baseline. Maintain updated records of home addresses, work locations, and travel itineraries so responders know who may be in an affected area before an event escalates.
  2. Trigger automated alerts based on geofenced risk zones. When a weather event enters a defined radius around an office, warehouse, or employee location, automated notifications should go out immediately via SMS, email, app push, and voice call.
  3. Request a two-way safety check-in. Send a simple “Are you safe?” prompt that lets employees confirm status with one tap, rather than waiting on managers to call each person individually.
  4. Escalate non-responders to a response team. Anyone who does not confirm safety within a set window (e.g., 30–60 minutes) should be automatically flagged for follow-up by HR, security, or local management.
  5. Maintain a live dashboard of employee status. Response teams need a single view showing who is safe, who has not responded, and who has reported needing help — updated in real time as check-ins arrive.
  6. Document response times for after-action review. Track how long it took to reach 100% accounted-for status, and use that data to shorten response time in the next event.

An adaptive resilience solution: How to improve climate resilience 

To build resilience in the face of climate change, organizations need to take a proactive approach. Some tangible steps they can take are: 

  1. Implementing adaptation measures, such as reviewing and updating business continuity plans and identifying potential supply chain disruptions. 
  2. Exploring alternative finance options, such as parametric insurance. 
  3. Reviewing and updating risk management processes to ensure they are inclusive of climate change risks. 
  4. Investing in new technologies and solutions that can help better predict and respond to extreme weather events. 

What tools and strategies help organizations manage disasters effectively?

  • Multi-channel mass notification systems — send alerts simultaneously via SMS, email, voice call, mobile app, and desktop pop-up so no single failed channel leaves people uninformed.
  • Geolocation and asset tracking — pinpoint where employees, vehicles, and physical assets are relative to an approaching hazard.
  • Automated activation of pre-built response plans (SOPs) — trigger the correct checklist and notification workflow automatically once a threat crosses a defined severity threshold, instead of manually assembling a response each time.
  • Centralized command center dashboards — give incident commanders one shared view of alerts, employee status, facility status, and response actions instead of piecing information together from separate tools and spreadsheets.
  • Post-incident analytics — review response time data after each event to identify where delays occurred and adjust plans accordingly.
  • Parametric insurance and alternative financing — reduce reliance on traditional claims-based insurance, which can take weeks or months to pay out after a climate event.
  • Supply chain and vendor risk monitoring — flag when a key supplier or logistics route falls inside a hazard zone so procurement teams can activate backup vendors early.

Organizations without an integrated system typically manage these functions across disconnected spreadsheets, group texts, and manual phone trees — which slows response time significantly when every minute counts.

Why CEM is crucial for climate change resilience

Often, even at a corporate level, organizations attempting to deal with a critical climate event do not have an effective or efficient way to manage the resources required to achieve resilience. Obstacles like overlapping and disconnected tools, data streams, interfaces, and teams can slow an organization’s response to a crawl when every minute counts. Siloed solutions complicate processes, causing confusion when teams and command centers should be working in sync. As a result, a fully integrated and holistic approach to critical event management is crucial to unlocking climate resilience and business continuity when faced with climate hazards.  

With the right solutions in place such as Everbridge Critical Event Management (CEM), organizations can minimize the impact of climate-related disruptions, recover more quickly and with less damage, and maintain their ability to operate and grow in a changing climate. According to the 2021 study published by Forrester, which analyzed the data from 11 customers using Everbridge’s CEM (Critical Event Management) Platform, over a 3-year period these organizations had an average ROI of 354% (The Total Economic Impact of Everbridge CEM Platform, March 2021). Investing in such technology will ultimately help organizations remain competitive in an ever-changing economic and environmental landscape.   

An integrated CEM platform offers a holistic severe weather solution to groups charged with natural disaster management. When teams and command centers operate from a centralized platform, responses are rapid and coordinated. CEM software, for example, can send alerts that afford first responders and critical event managers precious time to assess the risks, as well as identify and locate endangered team members and assets. 

A unified emergency software platform can also automate action plans, SOPs, and communications, such as sending public safety notifications, so that teams have the information and data they need to act quickly. After, analytics pinpoint where and when bottlenecks delayed responses, as well as where changes can improve processes.

To learn more about the importance of resilience and how your organization can become more adaptive to the risks of climate change, download the full report here.


Frequently asked questions

How do organizations assess their climate change risk?

Organizations assess climate risk by mapping physical locations against hazard data (flood, wildfire, hurricane, extreme heat), identifying single points of failure in facilities and supply chains, quantifying potential financial losses per hazard, and scoring each risk by likelihood and impact. This assessment should be repeated annually or after major weather events since risk profiles change over time. 

How do I track employee safety during a natural disaster?

Track employee safety by maintaining an updated database of employee locations, sending automated alerts when a weather event enters a defined geofenced radius, requesting a two-way “are you safe” check-in, escalating non-responders to a response team after a set time window, and monitoring a live dashboard showing safe/unsafe/no-response status in real time. 

What tools help organizations respond to climate disasters effectively?

Effective disaster response typically combines multi-channel mass notification (SMS, voice, email, app), geolocation and asset tracking, automated activation of pre-built response plans, a centralized command center dashboard, post-incident analytics, and supply chain risk monitoring. Organizations without these integrated tools generally rely on slower manual processes like phone trees and spreadsheets. 

Why is traditional insurance not enough for climate resilience?

Traditional insurance is often too slow or too limited to cover climate-related losses. Payouts can be delayed for weeks or months, and some claims are denied outright, leaving organizations without funds to respond immediately. Alternative options like parametric insurance, which pays out automatically based on predefined event triggers, can close this gap. 

What steps should an organization take first to build climate resilience?

Start by reviewing and updating business continuity plans to reflect current climate hazards, identifying potential supply chain disruption points, exploring alternative financing like parametric insurance, and evaluating whether current risk management processes account for climate-specific scenarios. From there, organizations can invest in technology that automates alerting, tracking, and response coordination. 

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