Everbridge Integrates Advanced Travel Risk Management Capabilities into Market-Leading CEM Platform for Business, Healthcare and Government Customers
Global leader in Critical Event Management (CEM) offers industry’s only end-to-end enterprise resilience platform for Travel Risk Management (TRM)
TRM currently plays vital role in evacuating customer personnel from areas of conflict in Ukraine
Everbridge showcases fully-integrated solution in Booth 3537 at the Global Business Travel Association (GBTA) Convention 2022 this week in San Diego, CA
SAN DIEGO, CA – GBTA Convention – August 15, 2022 — Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management (CEM) and national public warning software solutions, today announced the full integration of Travel Risk Management (TRM) and Critical Event Management into a single SaaS solution called Everbridge Travel ProtectorTM complemented by Everbridge Assist, Powered by Anvil. With more than 20 years of experience in the CEM and risk intelligence space, Everbridge now offers the market’s only end-to-end, full-lifecycle solution for organizations to fulfill their Duty of Care/Protect Duty for traveling employees, remote workers, field service workers and those who have returned to the office.
“With the reality of the new hybrid workforce and upswing in business travel, Everbridge’s advanced Travel Risk Management features and services, now available, become even more important for fulfilling Duty of Care and building enterprise resilience,” said Julie Deppe, Director of Product Management at Everbridge. “Customers seek one single pane of glass to view and manage critical events, mass notification and travel risk and assistance services. Everbridge uniquely addresses this pressing customer need.”
Everbridge Travel ProtectorTM augments the Everbridge CEM platform to offer businesses, healthcare, and government organizations the functionality they increasingly require around the unification of travel data, pre-trip travel advisories, granular automated traveler alerting, and dynamic location awareness to keep their people safe wherever they go. These capabilities, combined with global medical and security assistance through a 24/7 response center, also help organizations build standards to meet or exceed the recently published ISO 31030 guidance.
In the case of one leading, multinational cosmetics and personal care company with thousands of employees around the world, Everbridge Assist enabled the company to coordinate evacuations of its personnel from Ukraine soon after the invasion began. “With personnel situated in Ukraine, we’d been receiving regular updates from Everbridge in the form of situation reports informing us of the escalating tensions. As a result of these detailed reports, and following the advice of Everbridge’s Physical Operations team, it became clear that we needed to remove our people from the area to ensure their safety. The Everbridge team worked closely with us, arranging to collect personnel from different locations, transferring them to a central rally point, from where they were evacuated to a safe location away from the height of the conflict. Throughout the various transfer and evacuation stages, the Everbridge team provided transportation, professionally vetted drivers, and vital supplies to ensure that our people were well looked after. They also identified safe houses for use along the routes. At all stages, they kept in regular contact with us, informing us of progress and reassuring us of the safety of our people.”
A security and business continuity representative at the leading, multinational cosmetics company continued, “For us, the safety and wellbeing of our personnel is of paramount importance, so the support of Everbridge during such a stressful and potentially volatile situation was invaluable. They provided an exceptional service by an extremely professional team of people.”
Travel risk managers and Global Security Operations Center (GSOC) operators want to understand where their travellers currently are or will be – to protect them if they will be in proximity of a risk event. Everbridge offers integrated data connectors to hundreds of travel data sources for complete travel itinerary knowledge. Organizations can now easily identify travellers at risk, and can assess and communicate with them via mobile to ensure their safety. With Travel Protector, Everbridge has now also added a one-touch mobile push button option to enable travelling employees to access Everbridge Assist 24/7 global managed medical and security services.
Everbridge will demonstrate its next-generation Everbridge Travel ProtectorTM offering at the Global Business Travel Association (GBTA) Convention 2022 taking place this week, August 14- 17 at the San Diego Convention Center in San Diego, California. The theme of the showcase is “Global Operational Resilience: Supporting your people anywhere they travel and work in the world.” To learn more about best practices for Duty of Care, enterprise resilience, the Future of Work, and technology for safeguarding the travel experience, visit the Everbridge booth #3537 at GBTA.
Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Organizations Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks, product recalls or supply-chain interruptions, over 6,300 customers in 76 countries rely on the Company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication modalities, and track progress on executing response plans. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter and Facebook.
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